Originally Posted by
the810
Nice benefits indeed but this creates a whole new level of inconsistency in the system. My first gut feeling is that this will cost money while also creating a whole lot of disappointment among customers (consequently possibly leading to even lower NPS because there's no way random customers will understand the rules properly).
It is indeed quite difficult to mix a LCC approach with some elite status benefits.
But to me and my family, the major incentive to take AF over U2 on our ORY-NCE has disappeared.
Among other special fares (senior/family/..), AF had senior card allowing a special fare with flexibility. All these targeted fares disappear for a LCC like TO. And NCE has a lot of senior/family pax. Will be moving to U2.