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GCH paying for seat allocation?

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Old Feb 23, 2025 | 3:41 pm
  #16  
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This is a very, very common issue and there are various fixes. One solution is to book the flights firm after which go back to into Manage My Booking and it will then let you reserve the seats for free.
Also, if I'm not mistaken another person reported that you can add the seats on for the fee at the time of booking but when you go to pay it will not charge for the seats, but I haven't tried this method myself. Either way, Golds and other relevant levels of status still have free seat bookings.
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Old Feb 23, 2025 | 4:09 pm
  #17  
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I have a booking in First and it is not letting me select row 1 . Not really a problem as I can select row 2, but being Gold I should be able to select row 1A or 1K in F shouldn’t I? I know that both are available from ExpertFlyer
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Old Feb 23, 2025 | 5:07 pm
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Follow the advice above. It's a feature!
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Old Feb 24, 2025 | 2:00 am
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Originally Posted by rdhir
Follow the advice above. It's a feature!
Exactly. BA is responding to feedback that GCHs don't see any value in retaining status. So seat costs will now initially be displayed, just so these moaning minnies can finally see what they are actually getting for free.

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Old Feb 24, 2025 | 2:12 am
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Originally Posted by rdhir
Follow the advice above. It's a feature!
I haveit is still showing that 1A/K are not available
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Old Feb 24, 2025 | 2:25 am
  #21  
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Originally Posted by KARFA
are you on the new site? this is a bug i am afraid. just book it and ignore seat selection, then once booked go in and it should be fine to do seat selection for free as normal.
This has been going on for ages and there's clearly no intent to resolve. Does BA proactively refund those who pay, one wonders? (oops, I just saw a pig flying past my window seat).
On the same subject of "accidental" ancillary revenue, there's a similar issue in QR's booking process where it tries to sell lounge access to those who have booked a business class fare type which includes the lounge.
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Old Feb 24, 2025 | 3:24 am
  #22  
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Originally Posted by Bullswood
This has been going on for ages and there's clearly no intent to resolve. Does BA proactively refund those who pay, one wonders? (oops, I just saw a pig flying past my window seat).
On the same subject of "accidental" ancillary revenue, there's a similar issue in QR's booking process where it tries to sell lounge access to those who have booked a business class fare type which includes the lounge.
BA will add that feature as part of the lounge enhancement program recently announced.
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Old Mar 31, 2025 | 7:04 am
  #23  
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Seat Selection as Gold

Maybe I am missing something, but I was under the impression that as a Gold one could select a seat upon booking for free. It now appears that there are three choices: book and select your seat 24 hours before departure at no additional cost, pay extra and select a seat, pay an outrageous full fare and select your seat. There is no longer a Gold benefit unless you pay more.
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Old Mar 31, 2025 | 7:07 am
  #24  
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Its still a benefit. If you go all the way through the booking process it shouldnt charge you for seats. And worst case, after booking is made then you should be able to select for free.

Just one obvious question: you are logged in to your account or you have otherwise entered your FF number?
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Old Mar 31, 2025 | 7:08 am
  #25  
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yes on the new site when you get to seat selection it shows a charge. just skip that, make your booking, and once done go in to mmb and select seats where it will be free.
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Old Mar 31, 2025 | 10:43 am
  #26  
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Thanks much for the replies. Will try that.
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Old Apr 5, 2025 | 7:02 am
  #27  
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I'm trying to select seats in MMB for a BAH flight I booked over the phone this morning and it's showing me prices. I'm Gold so it should be free. I've tried both the app and desktop site and it's the same on both. Outbound is AA and return BA, both sites are asking for payment.

I've not had the email confirmation yet but the app shows it's been ticketed.

Any idea what I should do?
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Old Apr 5, 2025 | 9:12 am
  #28  
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Is your BA number attached?
Are you logged in, eg did you get in to mmb by surname and pnr?
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Old Apr 5, 2025 | 9:19 am
  #29  
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Originally Posted by The_Editor
I'm trying to select seats in MMB for a BAH flight I booked over the phone this morning and it's showing me prices. I'm Gold so it should be free. I've tried both the app and desktop site and it's the same on both. Outbound is AA and return BA, both sites are asking for payment.

I've not had the email confirmation yet but the app shows it's been ticketed.

Any idea what I should do?
is your number def linked to the booking? Log out, look up the booking via mmb (PNR and last name) and try re entering it from there?
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Old Apr 5, 2025 | 9:35 am
  #30  
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Originally Posted by TangoOneSeven
is your number def linked to the booking? Log out, look up the booking via mmb (PNR and last name) and try re entering it from there?
That's sorted it - thank you so much! The agent assured me he'd added our numbers to the booking but they hadn't stuck if he did. Free seats now selected

Thanks also to rdhir
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