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New Hyatt Brand for China - UrCove

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Old Aug 24, 2024 | 1:34 am
  #256  
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No no, I see them in the search results, with prices. But I cannot open Urcove hotels and don't see detailed pricing and rooms etc. . It's just not working.

Nobody else has this problem?
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Old Aug 24, 2024 | 3:12 am
  #257  
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Originally Posted by rota
No no, I see them in the search results, with prices. But I cannot open Urcove hotels and don't see detailed pricing and rooms etc. . It's just not working.

Nobody else has this problem?
Works for me for a sample booking next week. Are you using a VPN? This is using the app.



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Old Aug 26, 2024 | 10:34 am
  #258  
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Originally Posted by Aventine
Works for me for a sample booking next week. Are you using a VPN? This is using the app.
OK, strange.
It has never worked for me. I'm in Europe )so no VPN, etc.) and just cannot open the UrCoves on the app. I've no idea why.
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Old Aug 26, 2024 | 7:12 pm
  #259  
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Originally Posted by rota
OK, strange.
It has never worked for me. I'm in Europe )so no VPN, etc.) and just cannot open the UrCoves on the app. I've no idea why.
Maybe try updating the app?
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Old Sep 22, 2024 | 6:30 pm
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Urcove wangfujing

Originally Posted by SHLTP
I called the hotel for you - Shenzhen urcove accepts foreigners
are you able to call urcove wangfujing forbidden city to confirm whether or not they accept foreign guests?
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Old Sep 22, 2024 | 6:49 pm
  #261  
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Originally Posted by Bermuda_Dave
are you able to call urcove wangfujing forbidden city to confirm whether or not they accept foreign guests?
This is their phone number:

+86 10 8511 0088
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Old Nov 9, 2024 | 2:33 am
  #262  
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I was there in October, they accept foreign passports for check in. They did require to review and make copy of the passport for each guest staying in the room. The breakfast is marvelous! Location is good too, slightly farther from the metro station but walkable.

This is a video of the interior room, has window but opened up to a wall. Supposedly a King size bed but more like a full size. Remember to watch till the end as I also include the breakfast spread in the 2nd half of the video. Enjoy your stay!

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Old Dec 10, 2024 | 11:35 pm
  #263  
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So, I'm ending the year with 98 nights So I just checked in for 2 nights at a Urcove in Shanghai to get the 100 milestone awards. They upgraded me to an exec room which is quite nice. Peeets coffee capsules, tianfu tea and a Dyson hair dryer. Breakfast is great and parking is free.

340 rmb so less than $50 USD a night. My wife came and was surprised how nice it is. I think we'll be staying at urcoves more to save money. I'll do mattress runs here whenever needed

Doesn't code as a Hyatt for chase so I'll have to call them again to get bonus points. That's annoying. But overall this is a good, cheap option. And I like either cheap or expensive.
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Old Dec 11, 2024 | 5:26 am
  #264  
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Originally Posted by SHLTP
So, I'm ending the year with 98 nights So I just checked in for 2 nights at a Urcove in Shanghai to get the 100 milestone awards. They upgraded me to an exec room which is quite nice. Peeets coffee capsules, tianfu tea and a Dyson hair dryer. Breakfast is great and parking is free.

340 rmb so less than $50 USD a night. My wife came and was surprised how nice it is. I think we'll be staying at urcoves more to save money. I'll do mattress runs here whenever needed

Doesn't code as a Hyatt for chase so I'll have to call them again to get bonus points. That's annoying. But overall this is a good, cheap option. And I like either cheap or expensive.
I actually ended up feeling this was more modern than the Caption!
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Old Dec 11, 2024 | 7:54 am
  #265  
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Originally Posted by SHLTP
Doesn't code as a Hyatt for chase so I'll have to call them again to get bonus points. That's annoying. But overall this is a good, cheap option. And I like either cheap or expensive.
did you use your Hyatt card? It didnt code as Hyatt either but I ended up getting 4x without needing to call when my statement posted; ymmv.
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Old Dec 11, 2024 | 3:16 pm
  #266  
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Originally Posted by thereisnoaddress
did you use your Hyatt card? It didnt code as Hyatt either but I ended up getting 4x without needing to call when my statement posted; ymmv.
I used my Hyatt card. Last time it didn't code - it gave just one point per so I had to call in. We will see this time. Good they you got it automatically last time. Hopefully I will too.

I haven't stayed at caption but I'll stay at more urcoves from now on - this time they also upgraded me. This room is pretty darn nice. The first time was a tiny box of a room. I hope Urcoves will give globalists upgrades.

There's no point for globalists to stay at urcove or HPs etc if we don't get any tangible benefits. A room upgrade would be nice
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Old Dec 11, 2024 | 3:36 pm
  #267  
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Originally Posted by SHLTP
I used my Hyatt card. Last time it didn't code - it gave just one point per so I had to call in. We will see this time. Good they you got it automatically last time. Hopefully I will too.

I haven't stayed at caption but I'll stay at more urcoves from now on - this time they also upgraded me. This room is pretty darn nice. The first time was a tiny box of a room. I hope Urcoves will give globalists upgrades.

There's no point for globalists to stay at urcove or HPs etc if we don't get any tangible benefits. A room upgrade would be nice
I received an upgrade at urcove but not at caption last month, hope it continues !
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Old Dec 13, 2024 | 3:33 pm
  #268  
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So my stay didn't post as a Hyatt stay on my chase Hyatt credit card account again. Just posted as Yiyi. I just wrote a message to chase support asking for them to manually fix which is annoying and which I had to do last time as well. Hopefully they'll fix this. It does code as a travel expenses so maybe next time I just use my CSR to pay and get 3x automatically and not worry a kht lost 1x on such a cheap rate.

The other problematic i didn't receive an invoice like they said I would. 24 hoursater I had to message them in Chinese and ask for it. They they sent me a code to scan with the invoice. I'm not sure how non Chinese speakers without WeChat would get this - for park Hyatts in China they email the invoice. I'm not sure if urcoves can email or of they just WeChat to me because I have WeChat. But asking for the invoice Ina follow in Chinese might be hard for some.
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Old Dec 13, 2024 | 4:40 pm
  #269  
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Originally Posted by SHLTP
So my stay didn't post as a Hyatt stay on my chase Hyatt credit card account again. Just posted as Yiyi. I just wrote a message to chase support asking for them to manually fix which is annoying and which I had to do last time as well. Hopefully they'll fix this. It does code as a travel expenses so maybe next time I just use my CSR to pay and get 3x automatically and not worry a kht lost 1x on such a cheap rate.

The other problematic i didn't receive an invoice like they said I would. 24 hoursater I had to message them in Chinese and ask for it. They they sent me a code to scan with the invoice. I'm not sure how non Chinese speakers without WeChat would get this - for park Hyatts in China they email the invoice. I'm not sure if urcoves can email or of they just WeChat to me because I have WeChat. But asking for the invoice Ina follow in Chinese might be hard for some.
I have also had to chase up folios and fapiao from several UrCoves (mainly in Shenzhen and Shanghai). I just use WeChat to message them. Writing in English has been ok, and all of the hotels have responded appropriately. They usually send me what I need (even by email on the times I have requested this) within a few hours.
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Old Dec 13, 2024 | 7:06 pm
  #270  
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Originally Posted by SHLTP
So, I'm ending the year with 98 nights So I just checked in for 2 nights at a Urcove in Shanghai to get the 100 milestone awards. They upgraded me to an exec room which is quite nice. Peeets coffee capsules, tianfu tea and a Dyson hair dryer. Breakfast is great and parking is free.

340 rmb so less than $50 USD a night. My wife came and was surprised how nice it is. I think we'll be staying at urcoves more to save money. I'll do mattress runs here whenever needed

Doesn't code as a Hyatt for chase so I'll have to call them again to get bonus points. That's annoying. But overall this is a good, cheap option. And I like either cheap or expensive.
Which UrCove?
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