Is Qatar going downhill ?
Nov 3, 2024 | 10:47 pm
#346
Join Date: Jul 2000
Location: AUH
Posts: 8,635
My general impression is that following the end of AAB's reign of fear and control, crew are now a lot more relaxed - this seems to have manifested in both positives (crew seem much more "human" and willing to let more of their personality show) and negatives (more variability in standard, some crew visibly not that bothered about providing good service, etc).
Nov 4, 2024 | 3:18 am
#347
Join Date: Nov 2017
Location: Berlin
Programs: BAC Gold, Marriott LTP, QR Plat
Posts: 1,250
The Trolley I had last year Europe>Doh. When I ask, it was explained they will do it on a full flight, when after taking the orders it becomes clear that the majority of pax will eat at the same time (after take off)
Nov 4, 2024 | 3:53 am
#348
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,859
Nov 4, 2024 | 6:24 am
#349
Join Date: Feb 2020
Programs: EB Gold | Sky Team Elite Plus | One World Emerald | QR Platinum
Posts: 533
Sure I think Europe is down prioritized by QR for sure but this is not the norm. I think this can be ok if everyone wants to dine at the same time, very unlikely but can happened if PAX are low. The whole idea about dining on demand sort of implies you are being served on an individual basis.
The bowl might be due to turbulence, otherwise I get it.
Nov 4, 2024 | 7:31 am
#350
Join Date: Apr 2015
Programs: Some
Posts: 6,655
I’m fairly sure there wouldn’t be enough space in a Qsuites cabin at least given how narrow the aisles are.
Nov 4, 2024 | 11:21 am
#351
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, TK M&S Elite Plus, SQ KF Gold, Marriott Bonvoy Platinum, Radisson Rewards VIP
Posts: 2,287
Ive seen trolleys being used on all my 789 flights. The photo above looks like an old config 359. Using a trolley on that config would make sense for the same reasons they use a trolley on a 789: a large J cabin with only a single galley in the front.
Nov 4, 2024 | 6:06 pm
#352
Join Date: Dec 2011
Location: Uranus
Programs: Ann Summers Gold, Costa Cruises Bronze, BA Silver, Hilton Diamond, Caff Nero, Costa Coffee.
Posts: 6,277
Noticed on Saturday that my after takeoff nuts weren't warmed. Same on a flight last night, so asked the crew.. the new service standard is no warm nuts. Although bless her, the FA offered to warm them up for me.
How the mighty have fallen. (Sarcasm!)
How the mighty have fallen. (Sarcasm!)
Nov 5, 2024 | 12:26 am
#353
Join Date: Nov 2010
Programs: Qatar Airways PC Gold.
Posts: 463
Nov 7, 2024 | 9:47 pm
#355
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,198
Ive seen the trolley used on a number of A380 flights to set the place settings (the meals are then delivered by hand from the galley as per normal). I havent yet been on a B789 flight, but have seen reports of the same for busy flights.
Nov 8, 2024 | 4:21 am
#356
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,859
Nov 8, 2024 | 12:07 pm
#357
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, TK M&S Elite Plus, SQ KF Gold, Marriott Bonvoy Platinum, Radisson Rewards VIP
Posts: 2,287
I think its rather smart to use a trolley for place settings on rhe 789/old 359/388 since theres only a single galley and a large J cabin. I dont think it materially makes the service worse, and arguably improves it. So imho the trolley isnt any sort of indicator of a QR downward spiral.
Nov 8, 2024 | 6:11 pm
#358
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,559
