Jan 21, 2026, 1:38 pm
Last edit by: findark
This is an archived thread.
The current discussion is here: https://www.flyertalk.com/forum/unit...xperience.html
The archived thread is here: https://www.flyertalk.com/forum/unit...e-archive.html
Start of formal service 30 March 2019
Most widebodies now have PremPlus seats except:
- 777HD
All 767s, 777-300ERs, 787s and 777-200ER with Polaris cabins have Premium Plus seating, as of August 2023.
Domestically PremPlus if aircraft is so equip'ed is only sold on
EWR<>SFO/LAX
HNL<>ORD/EWR/IAD
OGG<>ORD/EWR
KOA<>ORD
if a PremPlus aircraft is used but PremPlus is not marketed, the seats are sold as E+ and elites have free access
Premium Plus package
How is the PremuimPlus section treated on domestic flights or routes not offering PP fares?
If the route is not a formal PP route (with PP fares), the PP section is treated as additional E+ seats. The service levels / amenities will be standard E+ service. There is no access priority based on status, anyone with E+ access can select the PP seats for no additional costs.
Related threads: How does GPU/ Mileage Upgrade waitlist for business work with PremiumPlus?
The current discussion is here: https://www.flyertalk.com/forum/unit...xperience.html
The archived thread is here: https://www.flyertalk.com/forum/unit...e-archive.html
Start of formal service 30 March 2019
Most widebodies now have PremPlus seats except:
- 777HD
All 767s, 777-300ERs, 787s and 777-200ER with Polaris cabins have Premium Plus seating, as of August 2023.
Domestically PremPlus if aircraft is so equip'ed is only sold on
EWR<>SFO/LAX
HNL<>ORD/EWR/IAD
OGG<>ORD/EWR
KOA<>ORD
if a PremPlus aircraft is used but PremPlus is not marketed, the seats are sold as E+ and elites have free access
Premium Plus package
- Wider seats (than Economy), more leg space (than E+), more recline (than E+), leg rest
- Saks Fifth Ave bedding
- Larger entertainment screens and noise reduction headset
- Customers seated in United Premium Plus will receive an elevated dining experience with Complimentary alcoholic beverages as well as custom dinnerware with flatware and a cloth napkin.
- Premier Access to help you get on your way faster"
- Two free standard checked bags so you can pack more
- Discounted United Club access for a better travel experience (not free)
- Reserved overhead bin space for your carry-on bag
Earn 150% Premier qualifying miles and 1.5 Premier qualifying segments when you purchase a fare in United Premium Plus.In 2020 UA switched to PQP/PQF qualiflying metrics- Free E+ access on connecting flights without PP seating (and booked in B fare class) (true for paid tickets (as recent as june 2022) but not available on awards)
The Points Guy -- United Details Menu, Service Ahead of Premium Plus Launch
Extracted from the above article:
"... Uniteds providing our first glimpse ... in the form of an email to in-flight crew members......United also provided some instructions to flight attendants, along with tips from crew members who participated in a test flight. Some notable details include:
Extracted from the above article:
"... Uniteds providing our first glimpse ... in the form of an email to in-flight crew members......United also provided some instructions to flight attendants, along with tips from crew members who participated in a test flight. Some notable details include:
- Menus (like the one above) will be placed at each seat
- Pre-departure water may be served in a blue cup, time permitting
- Almonds will be served alongside a choice of beverage after takeoff
- The main meal will include a choice of two entrees, plus a salad, bread, ice cream and a cookie
- Beer, wine (187ml bottles about two glasses) and spirits will be available free of charge
- Entrees and salads may arrive with a lid (it may not be removed, as it is in business class)
- Meal orders will not be prioritized based on status
- A customer may choose a standard economy meal instead, if they prefer
- The pre-arrival meal will include a choice of two entrees as well, plus various side dishes, a biscotti and croissant
If the route is not a formal PP route (with PP fares), the PP section is treated as additional E+ seats. The service levels / amenities will be standard E+ service. There is no access priority based on status, anyone with E+ access can select the PP seats for no additional costs.
Related threads: How does GPU/ Mileage Upgrade waitlist for business work with PremiumPlus?
Premium Plus Fare in GDS (for sale starting 3 Dec 2018, travel after 30 March 2019
Premium Plus (Premium Economy) seats and Experience [ARCHIVE]
Dec 8, 2022 | 9:01 am
#1321
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Any idea on catering on PP ORD-HNL. Will it be upgraded catering from Y?
Dec 8, 2022 | 9:32 am
#1322
Suspended
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy gold
Posts: 3,639
Same experience here. I'd rather pay for an extra seat in economy plus than ever pay for Premium again. I wonder system wide how the PP option is doing in terms of the revenue it brings in vs just having economy plus seats in that space. I just finished a trip in PP on the 777 and honestly hated it. It was the third time in PP for me. The area of the cabin is super noisy due to engine location -- and the vibrations are really noticeable. There's 0 privacy if sitting in the last row of PP. And if you're lucky enough like me to have screaming babies in the bulkhead behind you it makes it even better! The food is near inedible but served on a fancy tray. I wonder if it'll last.
Dec 8, 2022 | 9:54 am
#1323
Flyertalk Evangelist, Moderator: United Airlines MileagePlus
Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,102
At a macro level (reading from earnings reports and presentations), it would seem that the naming is working very well on international routes, getting people to pay substantial fares because it's "only nicer Economy, not some crazy lavish expense like J" to the point where RASM adjusted for cabin footprint is actually higher than J (forget how much of that is UA specific versus other airlines reporting on PE).
Dec 8, 2022 | 10:18 am
#1324
Suspended
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy gold
Posts: 3,639
At a macro level (reading from earnings reports and presentations), it would seem that the naming is working very well on international routes, getting people to pay substantial fares because it's "only nicer Economy, not some crazy lavish expense like J" to the point where RASM adjusted for cabin footprint is actually higher than J (forget how much of that is UA specific versus other airlines reporting on PE).
Dec 8, 2022 | 2:11 pm
#1325
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,962
I wonder how much of PresPlus success is about an improved seat versus an improved upgrade priority. Suspect it is some of both and upgrade priority move was a very clever step.
Dec 8, 2022 | 2:39 pm
#1326
Suspended
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy gold
Posts: 3,639
While I would like to see that, one needs to be careful about that as increased PremPlus would undoubtedly lower its RASM.
I wonder how much of PresPlus success is about an improved seat versus an improved upgrade priority. Suspect it is some of both and upgrade priority move was a very clever step.
I wonder how much of PresPlus success is about an improved seat versus an improved upgrade priority. Suspect it is some of both and upgrade priority move was a very clever step.
Make O 42 inch pitch to match ANZ and 2-3-2 on the 777? That would at least provide a meaningful upgrade moving from Y-O
Dec 8, 2022 | 5:07 pm
#1327
Join Date: May 2015
Posts: 701
Did nice pillows and headphones ever make their way to PP domestic (EWR-LAX/SFO)?
Dec 8, 2022 | 9:54 pm
#1328
Join Date: Mar 2014
Location: CLE
Posts: 455
Flew OGG-ORD earlier this week. Not sure if it's the same as HNL but catering was breaded chicken or tofu. 14 chicken trays loaded and 10 tofu trays. Only had 7 people in PP so no issue getting what I wanted. Chicken came with rice, another dish of a cold rice & spam (I think), a packaged small cookie, and an inedible packaged dinner roll. Breakfast was a protein bowl or scrambled eggs, yogurt, and croissant with butter and jelly. Y doesn't get breakfast.
Dec 8, 2022 | 10:16 pm
#1329
Join Date: Oct 2013
Location: SFO
Programs: AA EXP, UA Plat, Hyatt Glob, Hilton Diamond, Marriott Plat
Posts: 6,174
Dec 9, 2022 | 4:34 am
#1330
Suspended
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy gold
Posts: 3,639
Dec 9, 2022 | 11:51 am
#1331
Join Date: Jun 2007
Posts: 4,650
Also the marginal premium for Premium Plus over Economy/Economy Plus is easier to swallow than the premium for Business imo. It's my go-to cabin for transoceanic flights. I actually find that in some cases the Economy Plus buy-up is the most overpriced (e.g. $250+ each way on international flights).
Dec 10, 2022 | 1:09 pm
#1332
Join Date: Dec 2005
Location: 1/2 way between FNT,DTW
Programs: DL Plat, US Gold
Posts: 712
Premium Plus ORD-HNL
I realize my handle is outdated, however, I now live in Oahu. Grandparents (70s) are flying FNT-ORD-HNL next month. I can get them economy plus on the 789-10 but I can also upgrade them to premium Plus (I think that's what's United site called it) for $349 per on flight to HNL, we don't have a return date set. Is it worth it? It looks like they get extra leg room, enhanced meal service, complimentary drinks, and the seats does appear to redline similar or more than a standard domestic first class seat?? Thoughts on if I should upgrade them or stick with the economy plus. This is the first time I will have seen them in person since 2019 pre COVID. Want to have them enjoy experience. They are connecting from an early AM CRJ from FNT. Thanks flyertalk community for any insight.
Dec 10, 2022 | 1:20 pm
#1333
Flyertalk Evangelist, Moderator: United Airlines MileagePlus
Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,102
These discussions are always personal and highly variable.
I would happily pay $349 to move from Economy to what is effectively a domestic F seat for a 9-hour flight and consider it a good deal.
I would happily pay $349 to move from Economy to what is effectively a domestic F seat for a 9-hour flight and consider it a good deal.
Dec 10, 2022 | 9:38 pm
#1334
Join Date: Mar 2014
Location: CLE
Posts: 455
I realize my handle is outdated, however, I now live in Oahu. Grandparents (70s) are flying FNT-ORD-HNL next month. I can get them economy plus on the 789-10 but I can also upgrade them to premium Plus (I think that's what's United site called it) for $349 per on flight to HNL, we don't have a return date set. Is it worth it? It looks like they get extra leg room, enhanced meal service, complimentary drinks, and the seats does appear to redline similar or more than a standard domestic first class seat?? Thoughts on if I should upgrade them or stick with the economy plus. This is the first time I will have seen them in person since 2019 pre COVID. Want to have them enjoy experience. They are connecting from an early AM CRJ from FNT. Thanks flyertalk community for any insight.
Dec 11, 2022 | 3:27 pm
#1335
Join Date: Jun 2016
Location: EWR
Programs: UA 1.75M , Platinum MM, UC Lifetime , HHonors Gold, Presidential Plus CC
Posts: 855
I realize my handle is outdated, however, I now live in Oahu. Grandparents (70s) are flying FNT-ORD-HNL next month. I can get them economy plus on the 789-10 but I can also upgrade them to premium Plus (I think that's what's United site called it) for $349 per on flight to HNL, we don't have a return date set. Is it worth it? It looks like they get extra leg room, enhanced meal service, complimentary drinks, and the seats does appear to redline similar or more than a standard domestic first class seat?? Thoughts on if I should upgrade them or stick with the economy plus. This is the first time I will have seen them in person since 2019 pre COVID. Want to have them enjoy experience. They are connecting from an early AM CRJ from FNT. Thanks flyertalk community for any insight.
a wider seat, but not as wide as most domestic F
A premium meal service
2 bags
a footrest
a wider screen TV
Premier access
Greater legroom and recline
If it were my parents I would do it for that price. Buying 3 E+ seats is not as appealing to me. YMMV