Oct 11, 2019, 3:16 am
Last edit by: WineCountryUA
This is an Archive thread, the active thread is LHR Terminal 2 United Club, GS Lounge (was GFL) and Arrivals Lounge Discussion Thread
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
Arrival Lounge Hours 5 AM - 2 PM
United Club Hours 5 AM - 10 PM
Global First Class Lounge Hours 5 AM - 10 PM
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
Arrival Lounge Hours 5 AM - 2 PM
United Club Hours 5 AM - 10 PM
Global First Class Lounge Hours 5 AM - 10 PM
LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Mar 29, 2022 | 8:33 am
#1201
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,592
Is it still closing at 9PM? United.com states 4:30PM
Mar 29, 2022 | 8:58 am
#1202
Join Date: Apr 2009
Location: Houston
Programs: UA GS 3MM & LT UC, Qantas Platinum, HA Pualani Gold, Hilton Lifetime Diamond, Bonvoy Ambassador
Posts: 9,841
I'm in the UK right now on my third C round trip in 2022 + 1 in Nov. 2021. All of my flights were approx 50%-75% full in C up until this week. Every flight option I looked at was 100% full and my hopes to make a change to my routing back to the US tomorrow is looking very unlikely due to how full flights are. Same story with LHR in general, the Heathrow Express, and my train out of Paddington to Wales, everything is a whole lot busier than it was when I was here a few weeks ago. Worse yet, passport control at LHR was absolutely brutal at 10am on Sunday morning - over 1hr to get through the E-gates vs <5 min over my last 4 trips.
I sure wish the arrivals lounge was open again though.....hopefully soon.
I sure wish the arrivals lounge was open again though.....hopefully soon.
Mar 30, 2022 | 11:25 am
#1203
Join Date: Jul 2019
Location: SF Bay Area
Programs: UA
Posts: 14
I am planning to connect from United (SFO-LHR) to Vistara (LHR-DEL) in LHR.
Am I correct that I won't be be able access any *A lounge even with *A Gold status because Vistara is not *A even if it is a United partner.
Am I correct that I won't be be able access any *A lounge even with *A Gold status because Vistara is not *A even if it is a United partner.
Mar 30, 2022 | 3:50 pm
#1204
Join Date: May 2012
Programs: UA
Posts: 1,104
Just show your SFO BP, if you're UA *G you're entitled use the UC as an arrivals lounge.
Last edited by thejaredhuang; Mar 30, 2022 at 4:24 pm
Mar 30, 2022 | 4:10 pm
#1205
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.9MM (trying to get to 1MM!)
Posts: 1,308
Star Alliance Gold Customers travelling in any class of travel
As a Star Alliance Gold customer travelling in any class on a Star Alliance member airline operated flight, you have access to any member airline lounge at the airport where your flight departs, if the following conditions are met:- You present your boarding pass of a Star Alliance member airline operated flight which departs at the same day as your visit or latest by 05:00 AM the next morning.
- If your boarding pass does not carry the Star Alliance Gold indicator, you will need to also show your valid Star Alliance Gold card.
- The lounge displays the Star Alliance Gold logo at the entrance.
If you are a United MileagePlus Star Alliance Gold customer, you may only access the United Clubs within the U.S. when departing from that airport on an international Star Alliance flight, not when departing on a domestic flight with United.
Mar 30, 2022 | 4:24 pm
#1206
Join Date: May 2012
Programs: UA
Posts: 1,104
Are you sure about that? From the Star Alliance Lounge Access Policy website:
Below are access rules for UA *G. (Premier Gold or higher)
https://www.united.com/ual/en/us/fly...es/access.html
A valid Star Alliance Gold membership card and a same-day boarding pass for travel on an international footnote1 flight operated by a Star Alliance member airline are needed to access United Club locations at departure, during connections and upon arrival footnote3 along the eligible same-day itinerary
OR
A same-day boarding pass showing Star Alliance Gold status, for travel on an international footnote1 flight operated by a Star Alliance member airline is needed to access United Club locations at departure, during connections and upon arrival footnote3 along the eligible same-day itinerary
OR
A same-day boarding pass showing Star Alliance Gold status, for travel on an international footnote1 flight operated by a Star Alliance member airline is needed to access United Club locations at departure, during connections and upon arrival footnote3 along the eligible same-day itinerary
Mar 30, 2022 | 5:54 pm
#1207
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH LTDiamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA MM LT1P
Posts: 20,967
I was mistaken, need to be UA *G to get access UC on arrival. you are correct if its is not UA Gold
Below are access rules for UA *G. (Premier Gold or higher)
https://www.united.com/ual/en/us/fly...es/access.html
Below are access rules for UA *G. (Premier Gold or higher)
https://www.united.com/ual/en/us/fly...es/access.html
Re-entry to the airport after clearing customs is not permitted without further eligible onward travel. Access upon arrival is available to customers who have already made a domestic connection.
Apr 8, 2022 | 2:06 pm
#1208
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA GS 3.5M LT, Marriot Ambassador/Lifetime Titanium, Hyatt Globalist, AA Exec Plat, BA Gold
Posts: 3,022
Had a chat on April 3 with one of the delightful UC agents about the VIP lounge. She said it is scheduled to open late-May but cautioned that's aspirational (but she said it absolutely will open as there will not be enough space in the UC once all 21 daily flights are running). She also said it was uncertain at this time whether it would offer enhanced food/beverage vs just the same offerings as the UC but serve as a quieter overflow space for GS (and guests). She seemed to imply the latter is more likely. That would be a shame and a downgrade from pre-Covid days, but it's still a nice space, and the current UC food/beverage options are pretty good indeed.
Apr 9, 2022 | 12:48 am
#1209
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,858
Had a chat on April 3 with one of the delightful UC agents about the VIP lounge. She said it is scheduled to open late-May but cautioned that's aspirational (but she said it absolutely will open as there will not be enough space in the UC once all 21 daily flights are running). She also said it was uncertain at this time whether it would offer enhanced food/beverage vs just the same offerings as the UC but serve as a quieter overflow space for GS (and guests). She seemed to imply the latter is more likely. That would be a shame and a downgrade from pre-Covid days, but it's still a nice space, and the current UC food/beverage options are pretty good indeed.
Apr 13, 2022 | 12:12 pm
#1210
Join Date: Aug 2011
Programs: UA 1K | Marriott LT Platinum
Posts: 493
Had a chat on April 3 with one of the delightful UC agents about the VIP lounge. She said it is scheduled to open late-May but cautioned that's aspirational (but she said it absolutely will open as there will not be enough space in the UC once all 21 daily flights are running). She also said it was uncertain at this time whether it would offer enhanced food/beverage vs just the same offerings as the UC but serve as a quieter overflow space for GS (and guests). She seemed to imply the latter is more likely. That would be a shame and a downgrade from pre-Covid days, but it's still a nice space, and the current UC food/beverage options are pretty good indeed.
Apr 13, 2022 | 9:14 pm
#1211
Join Date: May 2002
Location: US
Programs: UA GS 3MM, AA 1MM/EXP, Bonvoy LT Plat, HH Diamond
Posts: 1,829
Apr 14, 2022 | 11:03 am
#1213
Join Date: Aug 2011
Programs: UA 1K | Marriott LT Platinum
Posts: 493
Thanks - this is the exact scenario I'd be in actually so that's helpful, though understand they can of course change the policy when they reopen.
Apr 14, 2022 | 11:18 pm
#1215
Suspended
Join Date: Jul 2007
Programs: United GS+
Posts: 1,889
I knew the staff there well and they made an exception for me a handful of times. So its not out of the question.