Mar 18, 2020, 10:15 am
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
International UCs
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under constructionThe new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?================================================== ====================
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
- Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
- Austin (near Gate 22)
- Boston (near Gate B24)
- Chicago OHare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
- Cleveland (between Gates C14 and C16)
- Dallas/Fort Worth (between Gates E6 and E7)
- Denver (near Gate B32 and Popup near B59)
- Fort Lauderdale (near Gate C1)
- Honolulu (above Gates G2 and G3)
- Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
- Las Vegas (between Gates D33 and D35)
- London Heathrow (Terminal T2b, up one level across from Gate B46)
- Los Angeles (near Gate 71A)
- Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
- Minneapolis (Concourse E, between Gates E6 and E8)
- New Orleans (neat Gate 7)
- New York/LaGuardia (near entrance of Gates 40-59)
- New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
- Orange County, CA (near Gate 9)
- Orlando (near Gate B43)
- Philadelphia (between Concourses C and D)
- PDX (Concourse E, Gate E1) website not yet undated
- Raleigh/Durham (across from Gates D1 and D3)
- San Antonio (between Gates B3 and B5)
- San Diego (between Gates 47 and 48)
- San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
- Seattle (across from Gate A10)
- Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
- Washington Reagan (near Gate 11 in Terminal B)
- LHR is open
- MEX is open
- NRT, HKG, GUM are closed
- IAD -- opened 21 Oct 2021
- EWR - opened 15 Nov 2021
- IAH -- opened 30 Nov 2021
- ORD - opened 7 Dec 2021
- SFO - opened 4 Jan 2022
- LAX - opened 2 March 2022
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The PHX UC, in the new terminal, summer 2022?
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
Code:
ID Airport Type Open? Location -- ------- ---- ----- -------- 1 ATL United Club Open Terminal T, Gates 11/12 2 AUS United Club Open West Concourse, Gate 22 3 BOS United Club Open Terminal B, Gate 24 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18 6 ORD United Club Open Terminal 1, B Concourse, Gate B6 7 ORD United Club Open Terminal 1, C Concourse, Gate C16 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8 9 CLE United Club Open Gates C14/C16 10 DFW United Club Open Terminal E, Gates E6/E7 11 DEN United Club Closed Concourse B, Gate B32 12 DEN United Club Open Concourse B, Gate B44 13 FLL United Club Open Terminal 1, Gate C1 14 GUM United Club Closed Gates 10/11 15 HKG United Club Closed West Concourse, Room 7W504 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3 17 IAH United Club Open Terminal E, Gates E11/E12 18 IAH United Club Closed Terminal C, Gate C33 19 IAH United Club Closed Terminal B, UX Ticket Counter 20 IAH United Club Closed Terminal A, Gate A9 21 IAH United Club Open Terminal C, Gate C1 22 IAH Polaris Lounge Closed Terminal E, Gate E12 23 LAS United Club Open Concourse D, Gates 33/35 24 LHR United Club Open Terminal 2, Gate B46 25 LAX United Club Open Terminal 7, Gate 71A 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A 27 MEX United Club Closed Terminal 1, Gate H 28 MSP United Club Open Concourse E, Gates E6/E8 MSY United Club Closed Concourse C, Gate C7 29 LGA United Club Open Terminal B, Gates 40-59 Entrance 30 EWR United Club Open Terminal C, Gate C74 31 EWR United Club Closed Terminal A, Concourse A2 32 EWR United Club Closed Terminal C, Gate C93 33 EWR United Club Gone Terminal C, Gate C124 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120 35 SNA United Club Open Gate 9 36 MCO United Club Open Concourse B, Gate 43 37 PHL United Club Closed Level 2, Concourses C/D 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3) 39 PDX United Club Open Concourse E, Gate E1 RDU United Club Closed Terminal 2, Gates D1/D3 40 SAT United Club Open Terminal B, Gates B3/B5 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10 49 NRT United Club Closed Satellite 3, Airside 50 DCA United Club Open Terminal B, Gate 11 51 IAD United Club Closed Concourse C, Gate C4 52 IAD United Club Closed Concourse C, Gate C7 53 IAD United Club Open Concourse D, Gate D8 54 IAD United Club Open Concourse C, Gate C17
COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.
May 22, 2021 | 6:37 am
#1666
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,365
May 22, 2021 | 7:00 am
#1667
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 6,079
Last time I was there, the punch just got you a better drink (which I don't drink so useless, I guess I should have given it away to someone but its hard to do that 6ft apart)
...
Edited to add: reading through the job description for the ORD position it says under general responsibilities:
-greets and seats customers
-presents customers with menus
-serves food to customers at a limited number of tables, using proper rules of etiquette
dont want to get anyones hopes up, but that surely doesnt sound like a United Club job, more like a Polaris Lounge
Edit two: lol - its just a general job description- all club attendant positions list those
Edited to add: reading through the job description for the ORD position it says under general responsibilities:
-greets and seats customers
-presents customers with menus
-serves food to customers at a limited number of tables, using proper rules of etiquette
dont want to get anyones hopes up, but that surely doesnt sound like a United Club job, more like a Polaris Lounge
Edit two: lol - its just a general job description- all club attendant positions list those
Last edited by WineCountryUA; May 22, 2021 at 7:41 am Reason: merged consecutive posts by same member
May 22, 2021 | 2:51 pm
#1668
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,017
May 22, 2021 | 8:30 pm
#1669
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
Im bored right now, so I perused Sodexos careers page and saw positions listed for the following clubs-
-ATL
-AUS
-BOS
-CLE
-DCA
-DEN
-DFW
-FLL
-HNL
-IAD
-IAH
-LAS
-LAX
-LGA
-MCO
-ORD
-SAN
-SFO
Not sure if this is the first wave, or if other locations still have employees available to bring on. But good to see some hiring coming along.
Edited to add: reading through the job description for the ORD position it says under general responsibilities:
-greets and seats customers
-presents customers with menus
-serves food to customers at a limited number of tables, using proper rules of etiquette
dont want to get anyones hopes up, but that surely doesnt sound like a United Club job, more like a Polaris Lounge
Edit two: lol - its just a general job description- all club attendant positions list those
-ATL
-AUS
-BOS
-CLE
-DCA
-DEN
-DFW
-FLL
-HNL
-IAD
-IAH
-LAS
-LAX
-LGA
-MCO
-ORD
-SAN
-SFO
Not sure if this is the first wave, or if other locations still have employees available to bring on. But good to see some hiring coming along.
Edited to add: reading through the job description for the ORD position it says under general responsibilities:
-greets and seats customers
-presents customers with menus
-serves food to customers at a limited number of tables, using proper rules of etiquette
dont want to get anyones hopes up, but that surely doesnt sound like a United Club job, more like a Polaris Lounge
Edit two: lol - its just a general job description- all club attendant positions list those
Sleuthing the 8 clubs reopening by Labor Day on my blog: https://www.dansdeals.com/points-tra...pen-labor-day/
FT disclosure: This link is to an online source in which I have a financial interest.
Summary of guesses from my post:
FT disclosure: This link is to an online source in which I have a financial interest.
Summary of guesses from my post:
- ATL
- AUS
- BOS
- CLE
- DCA
- DFW
- LGA
- SAN
May 24, 2021 | 4:43 am
#1670
Join Date: Sep 2019
Location: DEN, ORD
Programs: United 1K, Hilton Diamond, Hyatt Globalist, Marriott Gold, Hertz PC
Posts: 46
United ORD C Gates Club opened as of today, stopped by quickly this morning. Just pre-packaged to-go bags, coffee and water. Was in a rush so didnt look really close but nice that its finally opened again.
May 24, 2021 | 6:01 am
#1671
Join Date: Feb 2016
Location: ORD | LGA | 2E
Programs: UA GS 1.7MM UC | AA CK 0.7MM AC | Bonvoy Ambassador | Hyatt Globalist | Hertz PC
Posts: 1,117
Just given my travel patterns the domestic lounge situation matters much more to me than PL because I probably only really experience PL 6-8 times a year and when I do, sometimes it's for a very short time (versus knowing full well that I'll be marooned at a domestic lounge for 4-6 hours at least a few times a year).
With that said, my firm has approved INTL travel for work as of 6/1. We'll have our first LHR trips in July. Hearing similar color in my industry (finance) from small and mid-sized firms that are basically moving back to more normal operations overall. Even the bulge-bracket firms in New York are starting to roll-out plans for return to in-office for post Memorial Day with the goal of looking much more "pre-COVID" by Labor Day. I know large companies will be much slower to return to INTL travel.
With that said, my firm has approved INTL travel for work as of 6/1. We'll have our first LHR trips in July. Hearing similar color in my industry (finance) from small and mid-sized firms that are basically moving back to more normal operations overall. Even the bulge-bracket firms in New York are starting to roll-out plans for return to in-office for post Memorial Day with the goal of looking much more "pre-COVID" by Labor Day. I know large companies will be much slower to return to INTL travel.
May 24, 2021 | 7:31 am
#1672
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 2MM 1K
Posts: 16,546
IAH E UC at capacity 8:30am. About 15 people lined up outside.
May 24, 2021 | 9:42 am
#1673
Join Date: Nov 2000
Location: EWR and KGL (with occasional home/work trips to NRT/ITM)
Programs: MP MM 1K, Sky Miles, Emirates Gold
Posts: 708
Actually I was not aware of enhanced snack selection. Bartenders never mentioned about them. Just premium drinks can be ordered. I wonder what would happen if you do not have paper boarding pass to punch in though.
May 24, 2021 | 10:36 am
#1674
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,365
I haven't done business class out of EWR lately. My guess is they would print you a boarding pass and then punch it for you to give the bartender.
When I departed ORD, they were supposed to give me some type of pass (according to the bartender), but he just looked at my BP and let it go at that.
They don't seem to have process down very well....not that surprisingly for United.
May 24, 2021 | 11:02 am
#1675
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,959
Moved an extended discussion of broadening access to PLs to its own thread,
If and when Polaris Lounges re-open, should access be expanded? GS, transcons, ...
WineCountryUA
UA coModerator
If and when Polaris Lounges re-open, should access be expanded? GS, transcons, ...
WineCountryUA
UA coModerator
May 24, 2021 | 11:50 am
#1676
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,959
UA reports opening another UC at IAH Terminal B, South Mezzanine {as of 24 May 2021} with limited amenities. Also today, ORD C16.
May 25, 2021 | 12:10 pm
#1677
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 12,778
ORD PL
Something is going on at the ORD Polaris Lounge.
These guys were leaving the lounge with some sort of equipment carts.
The door was cracked, but I couldn't see anyone to ask any questions of. I didn't loiter as I was hurrying over to my boarding flight.
These guys were leaving the lounge with some sort of equipment carts.
May 25, 2021 | 12:17 pm
#1678
Join Date: Aug 2011
Programs: UA 1K | Marriott LT Platinum
Posts: 493
I am guessing they were using space there for storage (given that they had those lifts parked in front of the lounge for a very long time) and needed to move things around or needed the equipment. This feels far too early for anything PL-specific to be happening...
May 25, 2021 | 12:32 pm
#1679
Join Date: Jul 2012
Location: NY
Programs: UA, Marriott, SPG, Hyatt, Hilton, Omni
Posts: 108
Has anyone received any indication or insight from United as to when the Polaris lounges are scheduled to reopen? If they've announced a set of UCs reopening in July 2021 and another set by Labor Day 2021, then I'm assuming the PLs will reopen after then but how much longer afterwards? Is it a function of international business class trave rebounding by X%, if so what is X?
May 25, 2021 | 12:36 pm
#1680
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K 1MM; Hertz PC
Posts: 5,632
That would appear to be something in the photo/video realm (the PortaBrace case would imply video to me, however the roll-down screen/backdrop implies still -- though with a tight shot might be useful for video... If I had to guess it's more "a quiet space to grab some shots [with a decent view of the ramp for a live background]" than anything having to with the lounge itself.
