Jan 14, 2020, 9:39 am
Last edit by: philemer
Use this thread to discuss the Sapphire Reserve card offer.
Application page with bonus offer (60,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/rewards-credit-cards/sapphire/reserve?CELL=6TKX
There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.
50,000 UR points is worth $500 as statement credit, $750 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the cardsuch as the card will take 1-2 weeks or that expedited shipping is not availablethe card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
Authorized User Card:
1. $75 each authorized card each year.
2. Same Priority Pass membership as the main card.
3. Same earning rate on spending. Same fringe benefits as the main card like purchase, car rental and travel insurance etc.
4. No additional Global Entry/TSA credit. Only one credit for the entire account.
5. No additional annual travel credit.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
The prior, archived version of this thread can be found here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1814294-chase-sapphire-reserve-csr-50k-ur-benefit-reductions-august-2018-a.html
Application page with bonus offer (60,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/rewards-credit-cards/sapphire/reserve?CELL=6TKX
There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
50,000 UR points is worth $500 as statement credit, $750 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the cardsuch as the card will take 1-2 weeks or that expedited shipping is not availablethe card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
Authorized User Card:
1. $75 each authorized card each year.
2. Same Priority Pass membership as the main card.
3. Same earning rate on spending. Same fringe benefits as the main card like purchase, car rental and travel insurance etc.
4. No additional Global Entry/TSA credit. Only one credit for the entire account.
5. No additional annual travel credit.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
The prior, archived version of this thread can be found here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1814294-chase-sapphire-reserve-csr-50k-ur-benefit-reductions-august-2018-a.html
Sapphire Reserve 60k, $4,000 spend in 3 months, $550 fee.
Jan 31, 2020 | 8:41 am
#721
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 2,041
Most of both coast. Which is half the population of the United States. They dont care about the rest of the country. Thats what Im hearing
Jan 31, 2020 | 8:54 am
#722
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List
Posts: 15,559
Something I am also keeping in mind is the 100K sign up bonus I received. Even if someone was going to use the 100K for cash, that amounts to $1,000 which covers four years of the annual fee if you use the $300 travel credit (and if someone isn't able to have the travel spend advantage of the $300 travel credit then this card isn't for them). I used the chase card to pay for my GE (even though I have other cards that will cover it but was able to use the credit on other cards with that benefit to help friends get GE and Precheck who don't have premium credit cards), I figure I can use the DoorDash credit at the pizza place by my house and just do pick up for the $60 credit there and the dining benefit on the PP came handy once at LAX and once at LIM when I had bad delays and would have dined in the concourse anyway and my Am Ex PP doesn't cover dining credits at participating restaurants. While this card isn't as valuable as my Delta reserve card or my Hilton Aspire card, I still think it's a good value. I can't say the same about my Am Ex platinum now that Delta made the changes to the reserve card.
Jan 31, 2020 | 8:59 am
#723
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
People who rarely travel and cook at home every day are not the target market for a card that has 3x pts in travel and dining, regardless of income.
Lyft is a travel benefit. DoorDash is a dining benefit. This is a travel and dining card. Of course these benefits appeal to the target market of the card.
Lyft is a travel benefit. DoorDash is a dining benefit. This is a travel and dining card. Of course these benefits appeal to the target market of the card.
Jan 31, 2020 | 9:23 am
#724
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 30,341
Depends where the customer keeps them:
https://www.bloomberg.com/news/artic...ge-for-trading
https://www.bloomberg.com/news/artic...ge-for-trading
Hope this would satisfy the needs to be clear down to the minute details which in many cases are not really relevant to situations discussed. But hey, there is a need to clarify things and be accurate. We appreciate that.
PS
I would also like to point out - there are other options than the default accounts to hold your trading cash but you have to do some research to find them - and in some firms, the options require you to do manual sweep yourself, because the options are DELIBERATELY not being available as an auto sweep - Schwab is one of such firm. Fidelity on the other hand, has relatively decent yield money market funds that can be used as the Auto Sweep Account for the daily cash balance - the funds used for regular account and IRA accounts are different funds, with the one used for IRA account yield slightly higher. In the past the options can only be added via calling in. But IIRC Fido has put them in the drop down menu of default option to choose from in the brokerage account.
TD Ameritrade also has such option and it requires you to call in when we learn about it several years ago.
Just another case of Consumer beware as always.
Last edited by Happy; Jan 31, 2020 at 9:44 am
Jan 31, 2020 | 10:05 am
#725
Join Date: May 2005
Location: Los Angeles
Posts: 607
1) their companies provide FREE or heavily subsidized meals for them in the workplace. They aren't going to be ordering crappy delivery when they can get chef-quality food for FREE; and
2) they make so much money that they aren't going to eat at home on the couch after work. Most of them just go out with their friends after work and run up huge bills because they make serious coin.
Tech Bros in their 20s with tons of disposable income aren't going home after work to watch Netflix while eating delivery on the couch.
Jan 31, 2020 | 10:13 am
#726
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
Something I am also keeping in mind is the 100K sign up bonus I received. Even if someone was going to use the 100K for cash, that amounts to $1,000 which covers four years of the annual fee if you use the $300 travel credit (and if someone isn't able to have the travel spend advantage of the $300 travel credit then this card isn't for them). I used the chase card to pay for my GE (even though I have other cards that will cover it but was able to use the credit on other cards with that benefit to help friends get GE and Precheck who don't have premium credit cards), I figure I can use the DoorDash credit at the pizza place by my house and just do pick up for the $60 credit there and the dining benefit on the PP came handy once at LAX and once at LIM when I had bad delays and would have dined in the concourse anyway and my Am Ex PP doesn't cover dining credits at participating restaurants. While this card isn't as valuable as my Delta reserve card or my Hilton Aspire card, I still think it's a good value. I can't say the same about my Am Ex platinum now that Delta made the changes to the reserve card.
You are the perfect example that Chase wants. They make you think you owe them since you received the 100,000 bonus before and it covers years of AFs. Also you signed up for DoorDash you otherwise would not order the pizza, just to pick up the $60.
But still enjoy all these.
But Chase CSR never had any change from 2015 to the recent change in late 2019. To me it is stagnant.
Chase CSR was never designed to be a niche market card. It appeals to the mid and high income professionals and families that dine and travel often. It is Chase's flagship premium card for the affluent mass.
People who rarely travel and cook at home every day are not the target market for a card that has 3x pts in travel and dining, regardless of income.
Lyft is a travel benefit. DoorDash is a dining benefit. This is a travel and dining card. Of course these benefits appeal to the target market of the card.
Lyft is a travel benefit. DoorDash is a dining benefit. This is a travel and dining card. Of course these benefits appeal to the target market of the card.
Last edited by mia; Jan 31, 2020 at 10:44 am Reason: Consolidate consecutive replies.
Jan 31, 2020 | 10:34 am
#727
Flyertalk Evangelist, Moderator: United Airlines MileagePlus
Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,096
Most companies don't serve meals on weekends... got to eat on Saturday and Sunday. And no, not everyone goes out for every meal on every weekend day. There is a huge amount of demand for app-based services like this among the target demographic.
Jan 31, 2020 | 10:37 am
#728
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
I have a slew of classmates working right now in the tech industry at those very same companies that you list. Very few of them order delivery because:
1) their companies provide FREE or heavily subsidized meals for them in the workplace. They aren't going to be ordering crappy delivery when they can get chef-quality food for FREE; and
2) they make so much money that they aren't going to eat at home on the couch after work. Most of them just go out with their friends after work and run up huge bills because they make serious coin.
Tech Bros in their 20s with tons of disposable income aren't going home after work to watch Netflix while eating delivery on the couch.
1) their companies provide FREE or heavily subsidized meals for them in the workplace. They aren't going to be ordering crappy delivery when they can get chef-quality food for FREE; and
2) they make so much money that they aren't going to eat at home on the couch after work. Most of them just go out with their friends after work and run up huge bills because they make serious coin.
Tech Bros in their 20s with tons of disposable income aren't going home after work to watch Netflix while eating delivery on the couch.
Most of them are teachers, office workers, nurses, accountants, salesperson. A lot of them earn $30k to $40k each year.
First, how large is this targeted demographic? Then out of this demographic, how many of them would want to spend this much time to work on points and miles? Some, but not a lot, if you get a tech genius or a young banker who earn $200,000 each year, he/she probably would not care about the $60 benefit.
Last edited by mia; Jan 31, 2020 at 10:45 am Reason: Consolidate consecutive replies
Jan 31, 2020 | 10:53 am
#729
Join Date: Dec 2003
Location: NYC
Posts: 7,003
The tech geniuses and young bankers earning $200k need credit cards and the CSR seems a reasonable alternative. It offers 3x points on travel and dining and has good trip delay/cancel and car rental insurance. It may not be the greatest, but it's not bad. They may not care about a $60 benefit, but they probably also wouldn't care about a $100 increase.
What is the card for the affluent elite? Perhaps the Amex Centurion card, but it's absurd.
FWIW, a while back I asked in the Luxury Travel forum about the preferred credit card and the CSR was the leading answer.
It is Chase's flagship premium card for the affluent mass.
FWIW, a while back I asked in the Luxury Travel forum about the preferred credit card and the CSR was the leading answer.
Jan 31, 2020 | 10:55 am
#730
Join Date: May 2005
Location: Los Angeles
Posts: 607
Those types of people with disposable income are not breaking out calculators to figure out the ROI on credit card rewards.
The tech geniuses and young bankers earning $200k need credit cards and the CSR seems a reasonable alternative. It offers 3x points on travel and dining and has good trip delay/cancel and car rental insurance. It may not be the greatest, but it's not bad. They may not care about a $60 benefit, but they probably also wouldn't care about a $100 increase.
A few of them upgraded to Amex platinum or got invited for Centurion and they pretty much use those regularly when they have personal spend. I know this because I go out with them all the time and they use those cards to pay for drinks at the bar (or when they start a tab) or when they pay for dinner.
Jan 31, 2020 | 11:22 am
#731
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, DL DM, Hyatt Globalist, Marriott Titanium
Posts: 2,366
I am not saying there is not a demand for it. Rather, I am refuting VegasGambler's suggestion that $60 in free food is somehow going to move the needle for some young Tech Bro making six figures.
Those types of people with disposable income are not breaking out calculators to figure out the ROI on credit card rewards.
Those types of people with disposable income are not breaking out calculators to figure out the ROI on credit card rewards.
Jan 31, 2020 | 11:41 am
#732
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
First, how large is this targeted demographic? Then out of this demographic, how many of them would want to spend this much time to work on points and miles? Some, but not a lot, if you get a tech genius or a young banker who earn $200,000 each year, he/she probably would not care about the $60 benefit.
Jan 31, 2020 | 11:42 am
#733
Suspended
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 4,337
It's funny you bring this up -- I know quite a few "tech bros" who absolutely break out a calculator (or more accurately: spreadsheets) to determine if they're profiting from holding the card. I think you're forgetting that quite a few people working in tech have excellent math skills.
Credit card that gives you hundreds, if not thousands of dollars in benefits goes up $100 a year = I AM SO CANCELING.
Jan 31, 2020 | 11:58 am
#734
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
These guys do not wear $100 shirts. They wear as many free company tshirts and hoodies as they can.
Jan 31, 2020 | 3:20 pm
#735
Join Date: Mar 2014
Location: NYC
Programs: DL Platinum, UA Platinum, AA Plat Pro, Bonvoy Titanium & Lifetime Platinum, Amtrak Select
Posts: 982
I'm at close to 1k spent on Lyft this month (mostly reimbursed work travel) and have used the Doordash credit up already... as someone with an Amex Plat, Gold and Green, who was seriously considering getting rid of this card (and focusing just on my Hyatt visa for visa purchases)... these new enhancements and fees have been a big win. The Lyft benefit alone will amount to almost 100k points for me this year.
I'm an outlier, being a tech sales person in NYC, but they've roped me in for at least two more years.
I'm an outlier, being a tech sales person in NYC, but they've roped me in for at least two more years.