LH Reducing second meal service in longhaul Y and PE
#1
Original Poster


Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,064
LH Reducing second meal service in longhaul Y and PE
According to OMAAT LH is going to reduce the meal service in both Economy and PE. Anyone can verify this? Really bad news as BA catering has been improved a lot in the last year. https://onemileatatime.com/lufthansa...-meal-service/
#2




Join Date: Mar 2015
Location: GVA
Programs: A3, LX Sen**, AF Platinum
Posts: 868
Was also in the Spiegel: https://www.spiegel.de/reise/aktuell...a-1295219.html (in German)
-> The idea would be based on "current customer wishes": "A majority of customers welcome the opportunity to either consume the meal immediately or pack it for the rest of the journey, and it also has an environmental impact as there is less packaging waste," the spokeswoman said.
-> The idea would be based on "current customer wishes": "A majority of customers welcome the opportunity to either consume the meal immediately or pack it for the rest of the journey, and it also has an environmental impact as there is less packaging waste," the spokeswoman said.
#4




Join Date: Dec 2017
Location: WAW
Programs: LH SEN *
Posts: 1,703
I think the article on onemileatatime.com is confusing:
"On long haul flights, Lufthansa will only offer a small cold vegetarian snack as the pre-landing meal, with no choice"
may be understood as The only food offered during the flight will be a small cold vegetarian snack.
OR (as I understand it): Lufthansa is changing the concept of the pre-landing meal to a cold vegetarian snack. Which is not a big deal to me.
"On long haul flights, Lufthansa will only offer a small cold vegetarian snack as the pre-landing meal, with no choice"
may be understood as The only food offered during the flight will be a small cold vegetarian snack.
OR (as I understand it): Lufthansa is changing the concept of the pre-landing meal to a cold vegetarian snack. Which is not a big deal to me.
#5




Join Date: Apr 2015
Programs: Hyatt Globalist, Marriott LTP, BAEC Gold, LH Sen, AF Plat
Posts: 210
so a few weeks ago they've made seat reservation extra and now the food is getting a downgrade as well.. I'm sure costumers love the idea of paying the same prices for it
#6


Join Date: Aug 2017
Posts: 209
TBH, I think this move is ok for Y passengers,
but for PEY, they are paying a premium, I would pay 5 Euros extra in the fare for a better pre arrival meal.
#8




Join Date: Feb 2013
Programs: many
Posts: 7,316
To many destinations, packing the snack for later is not an option, as you cannot enter the country with it.
Concerning the downgrade: PE is a lot less attractive than it used to be (award miles, prices, ASR, food...), but it is, unfortunately, almost always full, as they made the PE cabins too small. So no need to improve the product.
Lets see if the new improved seat points in the same direction.
Concerning the downgrade: PE is a lot less attractive than it used to be (award miles, prices, ASR, food...), but it is, unfortunately, almost always full, as they made the PE cabins too small. So no need to improve the product.
Lets see if the new improved seat points in the same direction.
#9


Join Date: Sep 2011
Location: NAP
Programs: LH, BA, TK
Posts: 2,410
You already starve on a +10h Lufthansa flight in Premium Economy; it can't go much further south.
Truly pathetic, and what's even more irritating is the perpetual virtue-signalling, politically correct spin they affix to every single move of their PR machine.
Basically a corporate trolling of your customer base.
Truly pathetic, and what's even more irritating is the perpetual virtue-signalling, politically correct spin they affix to every single move of their PR machine.
Basically a corporate trolling of your customer base.
#10




Join Date: Feb 2013
Programs: many
Posts: 7,316
It is all just due to the wishes of customers and an abundance of caution concerning pax health.
#11
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,534
I think the article on onemileatatime.com is confusing:
"On long haul flights, Lufthansa will only offer a small cold vegetarian snack as the pre-landing meal, with no choice"
may be understood as The only food offered during the flight will be a small cold vegetarian snack.
OR (as I understand it): Lufthansa is changing the concept of the pre-landing meal to a cold vegetarian snack. Which is not a big deal to me.
"On long haul flights, Lufthansa will only offer a small cold vegetarian snack as the pre-landing meal, with no choice"
may be understood as The only food offered during the flight will be a small cold vegetarian snack.
OR (as I understand it): Lufthansa is changing the concept of the pre-landing meal to a cold vegetarian snack. Which is not a big deal to me.
Ben and/or his ghost writers are trying to make sense on what rcs85551 originally posted on VFT this week:
Lufthansa "optimiert" das Inflight-Produkt in der Economy und Premium Economy ab dem 28.11.2019.
Insbesondere beim zweiten Service an Bord wird zuknftig gespart. Whrend es dort auf Flgen mit einer Blockzeit von mehr als 10 Stunden bisher ein kleines Tablett mit warmem Essen und einer Wahlmglichkeit gibt, gibt es dort zuknftig nur noch eine kleine Box mit einem kleinen (kalten) vegetarischen Snack ohne Wahlmglichkeit. Auf den krzeren Langstrecken (z.B. Indien / Mittlerer Osten nach Deutschland) ersetzt ein kleiner vegetarischer Snack ohne Wahlmglichkeit (z.B. ein Wrap) die bisherigen warmen/kalten Snackboxen.
Die bisherigen Kopfhrer werden durch leichtere Einweg-Ohrhrer ersetzt, wodurch sich die Lufthansa rund 175 Tonnen Kerosinverbrauch und 500 Tonnen CO2-Emmissionen pro Jahr verspricht.
Einziger Pluspunkt: Alle Fluggste in der Economy Class erhalten zuknftig direkt eine 0,5l Wasserflasche.
Insbesondere beim zweiten Service an Bord wird zuknftig gespart. Whrend es dort auf Flgen mit einer Blockzeit von mehr als 10 Stunden bisher ein kleines Tablett mit warmem Essen und einer Wahlmglichkeit gibt, gibt es dort zuknftig nur noch eine kleine Box mit einem kleinen (kalten) vegetarischen Snack ohne Wahlmglichkeit. Auf den krzeren Langstrecken (z.B. Indien / Mittlerer Osten nach Deutschland) ersetzt ein kleiner vegetarischer Snack ohne Wahlmglichkeit (z.B. ein Wrap) die bisherigen warmen/kalten Snackboxen.
Die bisherigen Kopfhrer werden durch leichtere Einweg-Ohrhrer ersetzt, wodurch sich die Lufthansa rund 175 Tonnen Kerosinverbrauch und 500 Tonnen CO2-Emmissionen pro Jahr verspricht.
Einziger Pluspunkt: Alle Fluggste in der Economy Class erhalten zuknftig direkt eine 0,5l Wasserflasche.
They are basically downgrading the second service to a snack, adding a water bottle and going to offer disposable headsets in Y. I've not flown PE or Y longhaul for a while, but don't recall the second service to be anything spectacular in the first place?
If you look at the menu for LH400 (JFK): https://lh-menu.de/en/download/2019--11-12/E/400P/1 its already something tiny. The second service to DEL LH760 reads to be more substantial: https://lh-menu.de/en/download/2019--11-12/E/760P/1 similar to the second service to PVG LH726: https://lh-menu.de/en/download/2019--11-12/E/726P/1
So I suppose all second service on all longhaul is going to be like LH400 going forward.
#12




Join Date: Mar 2017
Location: BRU
Programs: M&M SEN; BA Silver, SK EBG, TK *G, FB Gold, IHG Gold, HH Gold, Accor Silver, Radisson Premium
Posts: 283
Ben and/or his ghost writers are trying to make sense on what rcs85551 originally posted on VFT this week:
They are basically downgrading the second service to a snack, adding a water bottle and going to offer disposable headsets in Y. I've not flown PE or Y longhaul for a while, but don't recall the second service to be anything spectacular in the first place?
If you look at the menu for LH400 (JFK): https://lh-menu.de/en/download/2019--11-12/E/400P/1 its already something tiny. The second service to DEL LH760 reads to be more substantial: https://lh-menu.de/en/download/2019--11-12/E/760P/1 similar to the second service to PVG LH726: https://lh-menu.de/en/download/2019--11-12/E/726P/1
So I suppose all second service on all longhaul is going to be like LH400 going forward.
They are basically downgrading the second service to a snack, adding a water bottle and going to offer disposable headsets in Y. I've not flown PE or Y longhaul for a while, but don't recall the second service to be anything spectacular in the first place?
If you look at the menu for LH400 (JFK): https://lh-menu.de/en/download/2019--11-12/E/400P/1 its already something tiny. The second service to DEL LH760 reads to be more substantial: https://lh-menu.de/en/download/2019--11-12/E/760P/1 similar to the second service to PVG LH726: https://lh-menu.de/en/download/2019--11-12/E/726P/1
So I suppose all second service on all longhaul is going to be like LH400 going forward.
I was in PE last week from ICN to FRA and the second meal was hot and nice, but served in one of those metal foil things. There were two choices, and there was also a cold snack in between the two meal services. Other than that I found PE was just not worth the extra - better recline but hard seats, no perks on the ground and no differentiated service I could tell, aside from small amenity kit and a printed menu.
Honestly I think these changes, especially for PE, are just taking it down more to the Y level and, given this, the changes in mileage earning and generally shoddy ground service when connecting through FRA (luggage lost twice, and not even on the days when all luggage went haywire), I think I'll actively try to avoid LH now on long haul flights.
The only good thing I can find is when you buy Y or PE and bid to upgrade you get miles according to booking class rather than fare paid. Anticipating what will be announced next week regarding earning status, I think I'll try to look for another *A programme, and/or only credit non LH group flights to M&M. Finding it difficult to choose another *A programme though. My flights tend to be N or P class, and intra-Europe vary from K-M.
This year I'm hitting around 60k Status miles (would be more except out of my 6 LH J flights, 5 were with Oneworld, out of choice for better product - QR instead of LH). I'm basically losing any incentive to fly LH group on long haul flights now, especially on LH issued ticket.
#13




Join Date: Feb 2013
Programs: many
Posts: 7,316
#14


Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: nothing
Posts: 1,731
#15


Join Date: Sep 2012
Location: AGH
Posts: 6,797
Well, had my first LH Y flight in a long time last month MUC-SFO and thought: "Well, the meals in LH Y are not great but at least edible, so don't worry". Boy, was I wrong. I tried both Pasta options and they were just disgusting. The first was a tomato sugo which was just sour, but the second was some pesto sauce which was from hell. To be honest, I would have loved to get a Eurowings cheese sandwich instead.
On my way back, I decided to have a very nice lunch in a proper restaurant in San Bruno and rejected any meals. Probably the better option.
On my way back, I decided to have a very nice lunch in a proper restaurant in San Bruno and rejected any meals. Probably the better option.



