Y/B/M Premier Instant Upgrade - How does it work? {Archive}
Jun 20, 2016 | 7:12 pm
#526
Join Date: Jun 2012
Location: NYC
Programs: Delta Diamond / Hyatt Globalist
Posts: 369
Question about Instant Upgrade Fare
I have a flight, #1925 EWR-SAT on Frida June 24. It is booked in Y and under my reservation it says "Premier Instant Upgrade Fare
Confirm upgrade now". When I click upgrade now I get an error message of: ! We're sorry. All segments are no longer available for upgrades. When I search for a new flight it shows 3 tickets available for first class. I called but the rep said for some reason she cant and to keep trying. What fare bucket do these upgrades fall into? Just so I know what to look for what opens up. I have never gotten one of these fares before.... Thanks
Confirm upgrade now". When I click upgrade now I get an error message of: ! We're sorry. All segments are no longer available for upgrades. When I search for a new flight it shows 3 tickets available for first class. I called but the rep said for some reason she cant and to keep trying. What fare bucket do these upgrades fall into? Just so I know what to look for what opens up. I have never gotten one of these fares before.... Thanks
Jun 20, 2016 | 7:19 pm
#527
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,961
I have a flight, #1925 EWR-SAT on Frida June 24. It is booked in Y and under my reservation it says "Premier Instant Upgrade Fare
Confirm upgrade now". When I click upgrade now I get an error message of: ! We're sorry. All segments are no longer available for upgrades. When I search for a new flight it shows 3 tickets available for first class. ...
Confirm upgrade now". When I click upgrade now I get an error message of: ! We're sorry. All segments are no longer available for upgrades. When I search for a new flight it shows 3 tickets available for first class. ...
What does Expert Mode say?
Jun 21, 2016 | 7:43 am
#528
Join Date: Jun 2012
Location: NYC
Programs: Delta Diamond / Hyatt Globalist
Posts: 369
There have been some recent changes in used fare classes for Instant Upgrades. Had been PN was needed for everyone and the system still seems to use PN for triggering the message. But seems Gold and Silvers need RN and this error has been occurring for some when PN exists but RN does not.
What does Expert Mode say?
What does Expert Mode say?
Available fare classes: F3 A3 JN3 C3 D3 Z1 ZN1 P1 PN1 R0 RN0 IN0 I0 Y4 YN4 B4 M4 E3 U3 H2 HN2 Q2 V2 W1 S1 T1 L0 K0 G0 N1 XN0 X0
Jun 21, 2016 | 7:50 am
#529
Join Date: May 2011
Posts: 5,815
PN = GS and 1K
RN = Plat - Silver
Jun 21, 2016 | 8:19 am
#530
Flyertalk Evangelist, Moderator: United Airlines MileagePlus
Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,101
Prior to February of this year, all YBM-ups cleared to PN, and because of this the web interface will still prompt you that one is available as long as there is PN space. But all elites below 1K clear to R(N), so in this case where there is PN but not RN space you cannot clear the instant upgrade. You can call back in R/RN opens up.
Jun 21, 2016 | 9:42 am
#531
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,355
Speaking selfishly, I think Plat should have been grouped with 1K on this change. RN is pretty hard to find compared to PN. Largely kills the benefit for Plats.
Jun 21, 2016 | 11:08 am
#532
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
Can somebody help how the waitlist would work in my very peculiar situation.
Looking to fly LAX-EWR-SDQ. Because most fares filed LAX-SDQ exclude travel on LAX-EWR, I can't get any cheap P fares (lowest J is D) and cheapest economy is B outbound and M return. the EWR-SDQ-EWR segments are auto upgrading with a dummy booking. If I then apply a RPUs (I have plenty) for the LAX-EWR legs, will I be ahead of everybody (including GS) since I'm on a B/M? Or no, since that's not a CPU eligible flight? Would it then be all waitlisted GS, then 1Ks by fare?
All my options are pretty crappy at this point, so trying to figure out what my best, bad option is.
Looking to fly LAX-EWR-SDQ. Because most fares filed LAX-SDQ exclude travel on LAX-EWR, I can't get any cheap P fares (lowest J is D) and cheapest economy is B outbound and M return. the EWR-SDQ-EWR segments are auto upgrading with a dummy booking. If I then apply a RPUs (I have plenty) for the LAX-EWR legs, will I be ahead of everybody (including GS) since I'm on a B/M? Or no, since that's not a CPU eligible flight? Would it then be all waitlisted GS, then 1Ks by fare?
All my options are pretty crappy at this point, so trying to figure out what my best, bad option is.
Jun 21, 2016 | 11:20 am
#533
Flyertalk Evangelist, Moderator: United Airlines MileagePlus
Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,101
Can somebody help how the waitlist would work in my very peculiar situation.
Looking to fly LAX-EWR-SDQ. Because most fares filed LAX-SDQ exclude travel on LAX-EWR, I can't get any cheap P fares (lowest J is D) and cheapest economy is B outbound and M return. the EWR-SDQ-EWR segments are auto upgrading with a dummy booking. If I then apply a RPUs (I have plenty) for the LAX-EWR legs, will I be ahead of everybody (including GS) since I'm on a B/M? Or no, since that's not a CPU eligible flight? Would it then be all waitlisted GS, then 1Ks by fare?
All my options are pretty crappy at this point, so trying to figure out what my best, bad option is.
Looking to fly LAX-EWR-SDQ. Because most fares filed LAX-SDQ exclude travel on LAX-EWR, I can't get any cheap P fares (lowest J is D) and cheapest economy is B outbound and M return. the EWR-SDQ-EWR segments are auto upgrading with a dummy booking. If I then apply a RPUs (I have plenty) for the LAX-EWR legs, will I be ahead of everybody (including GS) since I'm on a B/M? Or no, since that's not a CPU eligible flight? Would it then be all waitlisted GS, then 1Ks by fare?
All my options are pretty crappy at this point, so trying to figure out what my best, bad option is.
And yeah, that's kind of cheesy faring. You can route lower business fares by adding a stop, and can route p.s. with discount economy (must be an inventory issue if it's pricing B/M). But not a nice problem to have..
Jun 21, 2016 | 11:32 am
#534
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
You will rank normally as a 1K with a B fare and RPU applied on LAX-EWR (between 1Ks on Y and M fares and below all GS).
And yeah, that's kind of cheesy faring. You can route lower business fares by adding a stop, and can route p.s. with discount economy (must be an inventory issue if it's pricing B/M). But not a nice problem to have..
And yeah, that's kind of cheesy faring. You can route lower business fares by adding a stop, and can route p.s. with discount economy (must be an inventory issue if it's pricing B/M). But not a nice problem to have..
Jun 21, 2016 | 12:24 pm
#535
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,756
Whats PN and RN, sorry
Jun 21, 2016 | 12:35 pm
#536
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,961
Jul 2, 2016 | 12:29 pm
#537
Join Date: May 2009
Location: Herndon, Virginia
Programs: Mileage Plus 1k, 2.3MM Flyer, Hilton Diamond, Marriott Platinum Elite
Posts: 187
! We could not process your request. Please see the message below and make revisions.
! Please select at least one segment to be upgraded.
Of course I have selected the segment to be upgraded.
1k on a B fare and I get that response when I try to confirm my upgrade. Expert mode says PN4.
I get that phrase on the web. The app offers it to me as well but I just get in an endless loop there where I click to confirm and it kicks me back to the home page with no option to change my seat to first. Guessing this is typical UA IT wonkiness but.......
Last edited by Billygreg; Jul 2, 2016 at 12:30 pm Reason: oops
Jul 2, 2016 | 12:51 pm
#538
Join Date: Jan 2011
Posts: 72
Sort of same problem but with different wording. Mine says:
! We could not process your request. Please see the message below and make revisions.
! Please select at least one segment to be upgraded.
Of course I have selected the segment to be upgraded.
1k on a B fare and I get that response when I try to confirm my upgrade. Expert mode says PN4.
I get that phrase on the web. The app offers it to me as well but I just get in an endless loop there where I click to confirm and it kicks me back to the home page with no option to change my seat to first. Guessing this is typical UA IT wonkiness but.......
! We could not process your request. Please see the message below and make revisions.
! Please select at least one segment to be upgraded.
Of course I have selected the segment to be upgraded.
1k on a B fare and I get that response when I try to confirm my upgrade. Expert mode says PN4.
I get that phrase on the web. The app offers it to me as well but I just get in an endless loop there where I click to confirm and it kicks me back to the home page with no option to change my seat to first. Guessing this is typical UA IT wonkiness but.......
Jul 2, 2016 | 1:07 pm
#539
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K 1MM; Hertz PC
Posts: 5,632
Sort of same problem but with different wording. Mine says:
! We could not process your request. Please see the message below and make revisions.
! Please select at least one segment to be upgraded.
Of course I have selected the segment to be upgraded.
1k on a B fare and I get that response when I try to confirm my upgrade. Expert mode says PN4.
I get that phrase on the web. The app offers it to me as well but I just get in an endless loop there where I click to confirm and it kicks me back to the home page with no option to change my seat to first. Guessing this is typical UA IT wonkiness but.......
! We could not process your request. Please see the message below and make revisions.
! Please select at least one segment to be upgraded.
Of course I have selected the segment to be upgraded.
1k on a B fare and I get that response when I try to confirm my upgrade. Expert mode says PN4.
I get that phrase on the web. The app offers it to me as well but I just get in an endless loop there where I click to confirm and it kicks me back to the home page with no option to change my seat to first. Guessing this is typical UA IT wonkiness but.......
I've never been able to self-serve clear into PN anytime other than booking. The good news is I've always just been able to call say "Hey, I booked a Y/B fare, it looks like PN is available but the website isn't letting me upgrade, could you please help?" And with one exception the agents have immediately fixed it. (The one exception was a "Uh... I don't think we do that anymore, let me check with someone..." 2 minutes on hold and then cheerfully taken care of)
Jul 4, 2016 | 9:02 am
#540
Join Date: Aug 2011
Location: IAH + SLC
Programs: UA - 1K, DL-DM, Hilton Gold, IHG Platinum, Marriott Titanium Lifetime
Posts: 2,926
Sort of same problem but with different wording. Mine says:
! We could not process your request. Please see the message below and make revisions.
! Please select at least one segment to be upgraded.
Of course I have selected the segment to be upgraded.
1k on a B fare and I get that response when I try to confirm my upgrade. Expert mode says PN4.
I get that phrase on the web. The app offers it to me as well but I just get in an endless loop there where I click to confirm and it kicks me back to the home page with no option to change my seat to first. Guessing this is typical UA IT wonkiness but.......
! We could not process your request. Please see the message below and make revisions.
! Please select at least one segment to be upgraded.
Of course I have selected the segment to be upgraded.
1k on a B fare and I get that response when I try to confirm my upgrade. Expert mode says PN4.
I get that phrase on the web. The app offers it to me as well but I just get in an endless loop there where I click to confirm and it kicks me back to the home page with no option to change my seat to first. Guessing this is typical UA IT wonkiness but.......