Community
Wiki Posts
Search
Old Jan 12, 2014, 3:56 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
This thread is for posting about how the PQDs for particular flown segments post to the United website. How many PQDs posted for a particular segment, the timing of the posting, and similar issues belong here.

For a more general discussion and Q&A about PQDs, use this thread: http://www.flyertalk.com/forum/unite...ad-2014-a.html

How many PQDs will post for each segment?

We're still trying to figure that out! In general, though, here's how it's supposed to work: For each fare* in your itinerary, the PQDs (airfare + YQ) for that fare will be distributed across the segments associated with that fare using an "industry standard" method that is opaque.

*Airline tickets are generally priced all the way from your origin to your destination as a single one-way or half-round-trip fare. For example, if you fly LAX-SFO-EWR-LHR-FRA//FRA-IAD-DEN-LAX, there will usually be a single half-rount-trip fare associated with the entire outbound trip, and a single half-round-trip fare associated with the entire return trip. In general, you do not pay a specific price for each segment of your trip. Understanding this simple idea is fundamental to understanding how airfare is priced. Sometimes, though, your trip will be made up of several fares all tacked together. For example, it could be that the return trip in the above example is constructed as FRA-IAD-DEN//DEN-LAX. In this case, the fare is said to "break" at DEN. It is essential to know where fare breaks occur in your itinerary in order to predict/explain PQD earnings for each segment. (You should probably learn how this stuff works anyway, because it can help you understand why some tickets cost more than others, where you can put in a free stopover, etc.)

What is the most helpful way for me to report the PQD breakdown for a trip I took?

If you want to contribute the most information possible, post the PQDs associated with each segment of your trip, and post the full fare construction of your trip.

To see the fare construction, go to the Saudi Airlines website, click on "Manage Bookings," click "eTicket," and enter your ticket number (beginning with 016). There's also a browser extension/script available to ease the Saudia link/searching: http://www.flyertalk.com/forum/unite...-analysis.html.

A few notes on how contract fares can be negotiated per daniellam:
Having used bulk and corporate negotiated fare tickets in the past and being familiar with the the various ticketing methods used by travel agencies, the following are three methods which I have observed and each have their own implications in terms of accounting/reimbursement by the travel agency and their corporate client ("employer") as well as the earning of PQDs.

In each of these scenarios, we will assume the following (ignoring taxes and other fees the corporate travel agency may add on top):

- The regular published fare before corporate discount is $1,000
- Negotiated corporate fare contract allows the fare to be sold for $750 (travel agent keeps $50) with the net fare being $700.
- Payment method is credit card in all cases, and the employee buying the ticket is reimbursed for the amount charged to the credit card.

Method 1 - Published Fare with Commission Method (only if contract allows this method to be used)

Fare on e-ticket receipt shows: $1,000 (this can be pulled up on united.com)

"Commission" claimed when ticket issued: $300 (travel agent keeps $50) [A special corporate code is entered onto the e-ticket]

What the e-ticket looks like to the passenger: Looks just just any other e-ticket that was purchased directly from United Airlines, with the exception of a code in the "tour code" field (not normally visible on united.com).

Invoice from travel agency shows: $1,000

Payment flow:

1) Passenger is charged $1,000 on his corporate AMEX (merchant on credit card bill shows up as "United Airilnes") and the employer reimburses him $1,000 once an expense report is completed.

2) Travel Agency receives $300 "commission" from the airline and keeps $50.

3) Travel Agency cuts a check to the employer for $250.

End result: The employer pays $1,000 less $250 for a net of $750. (Note: The employer may bill the client $1,000 for the employee's travel if they can get away with it).

PQD Earned: $1,000

Implications: More accounting work needs to be done by travel agency to determine how much to pay the employer. Employer needs to pay the published fare and wait for the "rebate" from the travel agency.

Method 2 - Published Fare with Corporate Discount (only if contract allows this method to be used)

Fare on e-ticket receipt shows: $750 (this can be pulled up on united.com)

[A "ticket designator" is added to the fare basis (eg. QUP14QPN/CORP) where as an example "CORP" is the ticket designator to denote "corporate fare")]

"Commission" claimed when ticket issued: $50 (travel agent keeps $50) [A special corporate code is entered onto the e-ticket as well]

What the e-ticket looks like to the passenger: Looks just just any other e-ticket that was purchased directly from United Airlines, with the exception of a code in the "tour code" field, "ticket designator" (not normally visible on united.com) and of course a lower fare than what it would have been if purchased on united.com.

Invoice from travel agency shows: $750

Payment flow:

1) Passenger is charged $750 on his corporate AMEX (merchant on credit card bill shows up as "United Airilnes") and the employer reimburses him $750 once an expense report is completed.

2) Travel Agency receives $50 "commission" from the airline and keeps $50.

End result: The employer pays a net fare of $750. (Note: The employer may only be able to bill the client $750 in this case).

PQD Earned: $750

Implications: Less accounting work needs to be done by travel agency. Employer does not need to wait for "rebate", but can only bill the client the fare less corporate discount.

Method 3A - Bulk Ticketing with "credit card" as form of payment (perhaps this method seems to be the easiest to use when automated online booking tools such as Concur are used to automatically quote fares/issue tickets as only the "bulk" fare between specified city pairs need to be loaded into the system instead of having to program a bunch of specialized ticketing instructions into the system for each corporate contract???)

Fare on e-ticket receipt shows: "BULK" or "BT" or "IT" (this can be pulled up on united.com)

[Note: When the travel agent issues the ticket, $750 is entered as the fare with a "BULK"/"BT"/"IT" flag added so that the fare dosen't show up on the ticket. This results in the fare amount being transmitted only the the revenue accounting department of the airline, while other staff at the airline don't see the price]

"Commission" claimed when ticket issued: $50 (travel agent keeps $50) [A special corporate code is entered onto the e-ticket as well]

What the e-ticket looks like to the passenger: "BULK" / "BT" / "IT" in fare box, as well as a fare basis that may either be that of a published fare or an obscure one such as "YBULK".

Invoice from travel agency shows: $750

Payment flow:

1) Passenger is charged $750 on his corporate AMEX (merchant on credit card bill shows up as "United Airilnes") and the employer reimburses him $750 once an expense report is completed.

2) Travel Agency receives $50 "commission" from the airline and keeps $50.

End result: The employer pays a net fare of $750. (Note: The employer may only be able to bill the client $750).

PQD Earned: $0 [Because United dosen't know how much was actually paid without referring to their revenue accounting department]

Implications: Minimal accounting work needs to be done by travel agency. Employer does not need to wait for rebate. Employee does not get PQD.

Method 3B - Bulk Ticketing with "Cash" or "Invoice" as form of payment (even though payment is by credit card)

Fare on e-ticket receipt shows: "BULK" or "BT" or "IT" (this can be pulled up on united.com)

[Note: When the travel agent issues the ticket, $700 is entered as the fare with a "BULK"/"BT"/"IT" flag added so that the fare dosen't show up on the ticket. This results in the fare amount being transmitted only the the revenue accounting department of the airline, while other staff at the airline don't see the price]

"Commission" claimed when ticket issued: $0

What the e-ticket looks like to the passenger: "BULK" / "BT" / "IT" in fare box, as well as a fare basis that may either be that of a published fare or an obscure one such as "YBULK".

Invoice from travel agency shows: $750 (note the agent is basically selling that $700 ticket for $750)

Payment flow:

1) Passenger is charged $750 on his corporate AMEX (merchant on credit card bill shows up as "AMERICAN EXPRESS TRAVEL" instead of "United Airlines") and the employer reimburses him $750 once an expense report is completed.

End result: The employer pays a net fare of $750. (Note: The employer may only be able to bill the client $750).

PQD Earned: $0 [Because United dosen't know how much was actually paid without referring to their revenue accounting department]

Implications: Minimal accounting work needs to be done by travel agency. Employer does not need to wait for rebate. Employee does not get PQD.
Voucher impact on PQDs is covered in Vouchers in the PQD era
Print Wikipost

It Begins: PQDs Posting on United.com

Thread Tools
 
Search this Thread
 
Old Jan 12, 2014 | 4:31 pm
  #196  
 
Join Date: Oct 2013
Location: LAX,SNA,SAN
Programs: UA GS, Marriott LP, Hertz Gold
Posts: 861
Still confused with the actual PQD statement. I have a receipt for 500.00 and base airfare is 400.00. After the trip my PDQ is only 262.00? Am I missing something? Thanks.
ZZYZXROAD is offline  
Old Jan 12, 2014 | 4:54 pm
  #197  
Suspended
 
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,724
Originally Posted by ZZYZXROAD
Still confused with the actual PQD statement. I have a receipt for 500.00 and base airfare is 400.00. After the trip my PDQ is only 262.00? Am I missing something? Thanks.
Should be raising hell with UA.
wco81 is offline  
Old Jan 12, 2014 | 5:03 pm
  #198  
 
Join Date: Oct 2005
Location: SEA, OGG(I wish)
Programs: was UA 1K now Gold, cuz UA 1.3 MM; HA,DL,AS (no status in these), Marriott Gold
Posts: 1,238
Why is a United Express segment ineligible for PQD

/FC SEA UA X/SFO UA OGG 97.21LLPA0ZN/UADL UA X/SFO UA SEA 97.21LLPA0ZN/UADL USD 194.42 END ZP SEA SFO OGG SFO XT17.76US15.60ZP10.00AY18.00XF SEA4.5SFO4.5OGG4.5SFO4.5

Above is the fare breakdown for an itinerary SEA-SFO-OGG & return, departing 1/10/14. Originally booked as L on 7/20/13 after applying a $350 e-cert ("earned" as a Customer Appreciation e-cert from a problem on a NRT-SEA leg flown earlier in 2013), so the net $ outlay was 255.78, broken down to $194.42 Airfare. When booked, the leg SEA-SFO was mainline (A319), but later changed to U-Express in a CRJ200 (ugh!!). So, halfway into the trip, I've looked up the PQS/PQD totals & found 2,338 miles expected (we make this trip a couple of a times per year), PQD of $58 for SFO-OGG with "ineligible" for PQD on the Express leg SEA-SFO listed YN class. HUH? Not obvious how so & no clear explanation found after wading thru the exclusions page referenced via UA web site. BTW, the return SFO-SEA is a mainline flight ...will the PQDs be made up somehow ...or just forget the whole thing as we trudge on towards our 6th consecutive year of 1K-dom (LOL)
BH62 is offline  
Old Jan 12, 2014 | 5:39 pm
  #199  
 
Join Date: Jun 2012
Location: BOS
Programs: AA EXP, Virgin Gold, Marriott Gold
Posts: 204
Originally Posted by kon104
LAX-KOA: $334
HNL-EWR: $325
EWR-BOS: $87
Here was the fare construction:

/FC EWR UA SFO Q9.30 311.63VA14GN /-LAX UA KOA 333.90SLOE14ZN UA X/HNL UA X/EWR 399.86SLOE30ZN UA BOS 86.51TA14HN USD 1141.20 END ZP EWR LAX KOA HNL EWR XT63.49US19.50ZP10.00AY9.00XF EWR4.5LAX4.5

Looks like $325 PQDs out of the $399 of KOA-HNL-EWR posted (minus short HA leg). Makes sense, I suppose.
kon104 is offline  
Old Jan 12, 2014 | 6:27 pm
  #200  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,868
Originally Posted by BH62
/FC SEA UA X/SFO UA OGG 97.21LLPA0ZN/UADL UA X/SFO UA SEA 97.21LLPA0ZN/UADL USD 194.42 END ZP SEA SFO OGG SFO XT17.76US15.60ZP10.00AY18.00XF SEA4.5SFO4.5OGG4.5SFO4.5

Above is the fare breakdown for an itinerary SEA-SFO-OGG & return, departing 1/10/14. Originally booked as L on 7/20/13 after applying a $350 e-cert ("earned" as a Customer Appreciation e-cert from a problem on a NRT-SEA leg flown earlier in 2013), so the net $ outlay was 255.78, broken down to $194.42 Airfare. When booked, the leg SEA-SFO was mainline (A319), but later changed to U-Express in a CRJ200 (ugh!!). So, halfway into the trip, I've looked up the PQS/PQD totals & found 2,338 miles expected (we make this trip a couple of a times per year), PQD of $58 for SFO-OGG with "ineligible" for PQD on the Express leg SEA-SFO listed YN class. HUH? Not obvious how so & no clear explanation found after wading thru the exclusions page referenced via UA web site. BTW, the return SFO-SEA is a mainline flight ...will the PQDs be made up somehow ...or just forget the whole thing as we trudge on towards our 6th consecutive year of 1K-dom (LOL)
I've got one of these later this month where I'm pretty sure I'll have to fight for credit. SJC-LAX was a CR7 upgraded and confirmed with am RPU. It's since been downgauged to a CR2 and automatically rebooked into YN, which is an EasyPass award fare class.

I'll report back when it (doesn't) post, but it'll probably be a few weeks, if not months, before it'll be properly posted. Just a year and a half ago, it took six months to get a flight in LH P class to post at all. Sigh.
unavaca is offline  
Old Jan 12, 2014 | 7:02 pm
  #201  
 
Join Date: Oct 2013
Location: LAX,SNA,SAN
Programs: UA GS, Marriott LP, Hertz Gold
Posts: 861
I certainly will. Something is not adding up.
ZZYZXROAD is offline  
Old Jan 12, 2014 | 7:03 pm
  #202  
 
Join Date: Feb 2013
Location: SFO
Programs: UA GS 1MM
Posts: 117
Originally Posted by demkr
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_4 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B554a Safari/9537.53)



Oh joy

Called GS. Her screen also shows "ineligible." So she called Mileage Plus. They have a "different" screen (not available to me or GS desk) that shows $1800 PQDs.
EAA795 is offline  
Old Jan 12, 2014 | 7:28 pm
  #203  
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Oct 2012
Posts: 639
The assertion that PQD is split 50-50 between outbound and return is a bit too simplistic. If the outbound and return are in different fare classes, the split will not be 50-50.
flyingnosh is offline  
Old Jan 12, 2014 | 7:43 pm
  #204  
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Originally Posted by flyingnosh
The assertion that PQD is split 50-50 between outbound and return is a bit too simplistic. If the outbound and return are in different fare classes, the split will not be 50-50.
Not sure who's asserting that. The fare classes don't have to be different, either; there is not one specific price associated with a particular fare class. See the wiki above.
mgcsinc is offline  
Old Jan 12, 2014 | 7:50 pm
  #205  
10 Years on Site
 
Join Date: Oct 2012
Location: BOS
Programs: MP,MR Silver,Avis
Posts: 849
Originally Posted by BH62
So, halfway into the trip, I've looked up the PQS/PQD totals & found 2,338 miles expected (we make this trip a couple of a times per year), PQD of $58 for SFO-OGG with "ineligible" for PQD on the Express leg SEA-SFO listed YN class. HUH?
The fare class YN is elite standard award. Looks like it was miscategorized somehow.
GregMM is offline  
Old Jan 12, 2014 | 9:31 pm
  #206  
30 Countries Visited
2M
15 Years on Site
 
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hyatt Explorist; MVC Chairman
Posts: 6,181
Originally Posted by pdx1M
Actually I'd be amazed if a PQS 1K didn't hit the dollar target. You guys have it the worst. Typically lots of short segments - killer to do. And short segments generally have disproportionately high cpm as you note. I still think the only non MR population that is likely to uniformly have an issue with all this are the folks that do almost all transcons. Those often carry the lowest cpm rates if purchased early while generating the most PQMs.
That's not necessarily so.

For example, and this is the norm from my home airport:

4/7-11/14 Roundtrip AEX>IAH>LGA is $339 PQD and 4 PQS.

4/7-11/14 Roundtrip IAH>LGA using same flights from IAH>LGA as the AEX>LGA is $466 PQD but only 2 PQS.

Full disclosure: I hold the Presidential Plus CC and therefore do not currently have to worry about this.
controller1 is offline  
Old Jan 12, 2014 | 9:57 pm
  #207  
 
Join Date: Oct 2005
Location: SEA, OGG(I wish)
Programs: was UA 1K now Gold, cuz UA 1.3 MM; HA,DL,AS (no status in these), Marriott Gold
Posts: 1,238
Originally Posted by GregMM
The fare class YN is elite standard award. Looks like it was miscategorized somehow.
Aha, that's exactly what happened! From the original itinerary SEA-SFO was down-gauged to an express flight on a CR200 & recategorized as YN rather the the original L (see Post# 191). The flight(s) were upgraded with RPUs "earned" when my 2013 total passed 75,000 on the way to my eventual 2014 1K requalification in October. Two additional thoughts, (1) how anal can they be to split hairs on the way to the PQD "goals" & (2) flying on a CR200 should be classified as cruel & unusual punishment.
BH62 is offline  
Old Jan 12, 2014 | 10:03 pm
  #208  
 
Join Date: Feb 2009
Location: CLE
Programs: UA 1K MM, DL Plat
Posts: 982
Apparently IRROPS affects PQD posting as well. I was on a $988 UA ticket and got re-accommodated over to a US flight when the UA flight cancelled. My PQMs posted correctly, but my PQDs came in today at $423.

I'm guessing we might have just discovered what UA pays US airline-to-airline behind the scenes, when transferring over a ticket during IRROPS!! Nonetheless, nowhere near what UA actually collected from ME!

Calling tomorrow to see what they say...
Darlox is offline  
Old Jan 13, 2014 | 12:14 pm
  #209  
 
Join Date: Oct 2005
Location: SEA, OGG(I wish)
Programs: was UA 1K now Gold, cuz UA 1.3 MM; HA,DL,AS (no status in these), Marriott Gold
Posts: 1,238
Originally Posted by unavaca
I've got one of these later this month where I'm pretty sure I'll have to fight for credit. SJC-LAX was a CR7 upgraded and confirmed with am RPU. It's since been downgauged to a CR2 and automatically rebooked into YN, which is an EasyPass award fare class.

I'll report back when it (doesn't) post, but it'll probably be a few weeks, if not months, before it'll be properly posted. Just a year and a half ago, it took six months to get a flight in LH P class to post at all. Sigh.
Thanx for your comment. What route did/will you use for getting the proper posting ... call MP, email MP or what? You can PM me if you'd rather not answer in this thread. In my recent instance the down-gauge to that CR2 resulted in NO segment credit, NO miles & NO PQD. Did using a combination of e-cert & cash for this reservation somehow put this into limbo?
BH62 is offline  
Old Jan 13, 2014 | 6:47 pm
  #210  
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
30 Countries Visited
3M
80 Nights
20 Years on Site
 
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,491
First flight of the year--5 segments.

I think I benefitted from the rounding up on each segment as the base fare on the receipt is $5 lower than the total for each of the segments posted. ^
Pat89339 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.