Vouchers in the PQD era
Jan 15, 2014, 6:29 pm
#1
Original Poster
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
Vouchers in the PQD era
You know it is a challenging week when you have 3 e-mails in a single week (and a single round trip) from the Proactive Recovery Operations Team. At issue is the choice...miles, a $250 voucher or a 10% voucher.
New to the calculus this year is the PQD chase. I can not find on United's available pubs any information as to how fares partially paid for with vouchers are treated IRT PQDs. Anyone know?
If no PDQs are given for the voucher portion, miles (used for upgrades or companion travel) may get the nod.
New to the calculus this year is the PQD chase. I can not find on United's available pubs any information as to how fares partially paid for with vouchers are treated IRT PQDs. Anyone know?
If no PDQs are given for the voucher portion, miles (used for upgrades or companion travel) may get the nod.
Jan 15, 2014, 6:34 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
CS vouchers reduce the fare, so you would not get PQD for that amount.
See also http://www.flyertalk.com/forum/unite...nited-com.html.
See also http://www.flyertalk.com/forum/unite...nited-com.html.
Jan 15, 2014, 6:34 pm
#3
Join Date: Oct 2012
Location: ORD/IND
Programs: UA Platinum, Avis Preferred, Hertz PC, Hyatt Discoverist , Marriott Titanium
Posts: 742
Isn't it covered in the FAQ on .bomb? The voucher/credit is just a form of payment so you earn the full PQD shown before the voucher is applied.
http://www.united.com/web/en-US/cont.../PQD-FAQs.aspx
Will I earn PQD if I purchase a ticket using a credit, such as an electronic travel certificate, as a form of payment? (Expanded)
Yes. When a ticket is purchased and a dollar-value credit is applied as a form of payment for some or all of the ticket value, the base fare and carrier-imposed surcharge amount quoted before applying the credit will count toward PQD for eligible flights.
http://www.united.com/web/en-US/cont.../PQD-FAQs.aspx
Will I earn PQD if I purchase a ticket using a credit, such as an electronic travel certificate, as a form of payment? (Expanded)
Yes. When a ticket is purchased and a dollar-value credit is applied as a form of payment for some or all of the ticket value, the base fare and carrier-imposed surcharge amount quoted before applying the credit will count toward PQD for eligible flights.
Jan 15, 2014, 6:37 pm
#4
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
Jan 15, 2014, 6:39 pm
#5
Original Poster
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
That's the heart of the question.... is a CS voucher a fare reduction or a credit. I asked MP twice and received directly conflicting answers....
Jan 15, 2014, 6:40 pm
#6
Join Date: Oct 2012
Location: ORD/IND
Programs: UA Platinum, Avis Preferred, Hertz PC, Hyatt Discoverist , Marriott Titanium
Posts: 742
Then will it fall under the question right under the original one I posted??
Will I earn PQD if I purchase a ticket using a promotional discount code (such a percent-off or dollar-off certificate or offer code)? (Expanded)
Yes. When a promotional discount (such as percent-off or dollar-off) is applied, it adjusts the base fare to reflect a new discounted price. This new base fare is displayed along with any carrier-imposed surcharges, and this discounted amount will count toward PQD on eligible flights.
Will I earn PQD if I purchase a ticket using a promotional discount code (such a percent-off or dollar-off certificate or offer code)? (Expanded)
Yes. When a promotional discount (such as percent-off or dollar-off) is applied, it adjusts the base fare to reflect a new discounted price. This new base fare is displayed along with any carrier-imposed surcharges, and this discounted amount will count toward PQD on eligible flights.
Jan 15, 2014, 6:57 pm
#7
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,129
CS vouchers reduce the fare. As such, they almost certainly reduce PQDs.
Unfortunately, I've already gotten a couple this year and I haven't even flown yet. (Long stories, both from mishaps my wife experienced on a trip we were both supposed to fly.)
I'll use them, but it annoys me to think I'm cheating myself out of $200 PQDs each time.
Unfortunately, I've already gotten a couple this year and I haven't even flown yet. (Long stories, both from mishaps my wife experienced on a trip we were both supposed to fly.)
I'll use them, but it annoys me to think I'm cheating myself out of $200 PQDs each time.
Jan 15, 2014, 7:23 pm
#8
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
Jan 15, 2014, 7:59 pm
#9
Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
Vouchers that get applied in the payment process at the purchase page count as any other payment and yield PQD credit. Those that are applied before you do a search in the offer code box reduce the base fare and thus reduce the PQD earned.
Jan 15, 2014, 8:19 pm
#10
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
And to add: TCVA good/016 bad
Last edited by goalie; Jan 15, 2014 at 8:28 pm
Jan 15, 2014, 8:30 pm
#11
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
Jan 15, 2014, 11:13 pm
#12
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Why? A TCVA is still better as in addition to taking off from the base fare, it also takes off from the taxes & fees where an 016 only takes off from the base fare
Jan 16, 2014, 12:15 am
#13
Join Date: May 2013
Location: IAH
Programs: UA 1K, Hilton Diamond, Marriott Titanium, IHG Spire Elite, National EE
Posts: 197
You know it is a challenging week when you have 3 e-mails in a single week (and a single round trip) from the Proactive Recovery Operations Team. At issue is the choice...miles, a $250 voucher or a 10% voucher.
New to the calculus this year is the PQD chase. I can not find on United's available pubs any information as to how fares partially paid for with vouchers are treated IRT PQDs. Anyone know?
If no PDQs are given for the voucher portion, miles (used for upgrades or companion travel) may get the nod.
New to the calculus this year is the PQD chase. I can not find on United's available pubs any information as to how fares partially paid for with vouchers are treated IRT PQDs. Anyone know?
If no PDQs are given for the voucher portion, miles (used for upgrades or companion travel) may get the nod.
The ones given at the gate are entered at the payment portion of the ticket purchasing process and would likely seem to count for PQD. The ones given electronically (after say a long delay) have to be entered before searching for airfare and reduce the airfare by the amount of the voucher. I reckon these don't count towards PQD.
But, of course with the new rules, and not having gotten or using a bump voucher in 8+ months, I'm not so confident in my answer. I am pretty certain that the united.com/appreciation vouchers/coupons won't count towards PQD.
Jan 16, 2014, 3:50 am
#14
Join Date: Nov 2012
Location: YYZ/HKG
Programs: Whatever fleeces my wallet the least
Posts: 178
Vouchers in the PQD era
I've had 2 TCVAs in a dollar value (which is applied as a form of payment) issued to me as service recovery customer compensation through united.com/appreciation, so I think these ones can count towards PQD as they are applied as a form of payment. IF, however, you get a % off certificate, then those reduce the base fare and thus would not count towards the PQD.
Jan 16, 2014, 4:34 am
#15
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
The ones given at the gate are entered at the payment portion of the ticket purchasing process and would likely seem to count for PQD. The ones given electronically (after say a long delay) have to be entered before searching for airfare and reduce the airfare by the amount of the voucher. I reckon these don't count towards PQD.
But, of course with the new rules, and not having gotten or using a bump voucher in 8+ months, I'm not so confident in my answer. I am pretty certain that the united.com/appreciation vouchers/coupons won't count towards PQD.
But, of course with the new rules, and not having gotten or using a bump voucher in 8+ months, I'm not so confident in my answer. I am pretty certain that the united.com/appreciation vouchers/coupons won't count towards PQD.
You don't have to guess at this. There have been dozens of posts in the last couple of days in this and another PQD thread that have laid this out - pdx1M's post above is probably the most clear/succinct description of how it works. Better yet - it is made fairly clear in the two FAQs on the UA site how this works. There's no need to be unconfident about this - simply read the material UA has put out and its not difficult to understand.