Refused lounge access [flying domestic; no recognition of same day qualifying flight]
Jan 27, 2013 | 11:27 am
#151
Join Date: Jan 2010
Posts: 7,463
Not another thread on this 
(Not directed at the OP, but at BA to sort this out FFS! 
)
http://www.flyertalk.com/forum/briti...l#post20133518
http://www.flyertalk.com/forum/briti...minal-5-a.html
This is my post trying to explain why (I think) this is happening all to often:
http://www.flyertalk.com/forum/20036986-post110.html
Come on BA - whatever the decision is (grant or refuse lounge access), please sort it out. Its only going to get worse as more and more people see the value of using RFS in CE.....
(Not directed at the OP, but at BA to sort this out FFS! )http://www.flyertalk.com/forum/briti...l#post20133518
http://www.flyertalk.com/forum/briti...minal-5-a.html
This is my post trying to explain why (I think) this is happening all to often:
http://www.flyertalk.com/forum/20036986-post110.html
Come on BA - whatever the decision is (grant or refuse lounge access), please sort it out. Its only going to get worse as more and more people see the value of using RFS in CE.....
Jan 27, 2013 | 11:27 am
#152
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,867
I think rossmcd posted it well in that you always get a Y or J ticket for the domestic sector for a PAID CE ticket (and which should allow you access as it's a Business UK Fare). From what I can see the problem seems to lie with the Avios tickets and the U booking class redemption is what seems to always cause a problem with 'computer says no'.
Jan 27, 2013 | 11:41 am
#154
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Silver
Posts: 4,965
I think rossmcd posted it well in that you always get a Y or J ticket for the domestic sector for a PAID CE ticket (and which should allow you access as it's a Business UK Fare). From what I can see the problem seems to lie with the Avios tickets and the U booking class redemption is what seems to always cause a problem with 'computer says no'.
Jan 27, 2013 | 11:48 am
#156
Ambassador: The British Airways Club
Join Date: Feb 2008
Location: UK
Programs: BA Silver
Posts: 10,883
I also wonder if the JER part had something to do with it as I can't seem to get a CE ticket price on ba.com which I was looking for re the JER Do (EDI-LGW-JER return). Only from LGW-JER.
Last edited by PETER01; Jan 27, 2013 at 12:35 pm Reason: spelling! (again)
Jan 27, 2013 | 11:52 am
#157
Join Date: Jan 2010
Posts: 7,463
I have never seen BA offering UK Dom connections to CE in anything other than J/Y, but that doesn't mean it hasn't happened in the past if someone booked through the BA call centre for example and the agent used the lowest available fare bucket for the UK Dom sector.
Jan 27, 2013 | 11:58 am
#158
Ambassador: The British Airways Club
Join Date: Feb 2008
Location: UK
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Posts: 10,883
Strictly speaking they do. However, if booked through a TA, consolidator or a channel that is not directly BA themselves, they may use another fare bucket for the Domestic sector (albeit one that is combinable with a CE fare bucket) - not exactly sure which fare buckets on UK Domestic flights are combinable with CE flights.
I have never seen BA offering UK Dom connections to CE in anything other than J/Y, but that doesn't mean it hasn't happened in the past if someone booked through the BA call centre for example and the agent used the lowest available fare bucket for the UK Dom sector.
I have never seen BA offering UK Dom connections to CE in anything other than J/Y, but that doesn't mean it hasn't happened in the past if someone booked through the BA call centre for example and the agent used the lowest available fare bucket for the UK Dom sector.
Sorry for the thicko question ross (I'm not a FF'r) but what/who do you mean by a 'consolidator'?
Jan 27, 2013 | 12:04 pm
#159
Join Date: Jan 2010
Posts: 7,463
Please see our trusty friend wikipedia that will explain in must better, coherent English what a consolidator is, rather than me rambling on:
http://en.wikipedia.org/wiki/Airline_consolidator
Hope that helps
Jan 27, 2013 | 12:13 pm
#160
Ambassador: The British Airways Club
Join Date: Feb 2008
Location: UK
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Posts: 10,883
Right, got it now ^
I can now see why fares having a different booking class for dom sectors as per this:
"Tickets purchased through consolidators may have very different fare rules than typical published fares, and sometimes frequent flyer credit may not be accrued."
Far too complicated all this FFr stuff and thank goodness I only have a 7* minute car journey to work with three sets of lights.
* 5 if the lights are at green
I can now see why fares having a different booking class for dom sectors as per this:
"Tickets purchased through consolidators may have very different fare rules than typical published fares, and sometimes frequent flyer credit may not be accrued."
Far too complicated all this FFr stuff and thank goodness I only have a 7* minute car journey to work with three sets of lights.
* 5 if the lights are at green
Jan 27, 2013 | 12:18 pm
#161
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Silver
Posts: 4,965
Refused lounge access [flying domestic but no recognition of same day CE flight]
Just to let you know the flight was booked on BA.com and it was over the Jubilee weekend last year. Interestingly my outbound MAN to LGW flight was cancelled and when I was rebooked it did book into Y, the return however stayed in Q.
Seems strange that a domestic connection to CE can result into being booked into Q thereby denying lounge access whereas a domestic connection to WT Plus will book into Y/J and give lounge access on the domestic.
Seems strange that a domestic connection to CE can result into being booked into Q thereby denying lounge access whereas a domestic connection to WT Plus will book into Y/J and give lounge access on the domestic.
Jan 27, 2013 | 12:28 pm
#162
Join Date: Jan 2011
Location: North of Carlisle
Programs: BAEC Silver
Posts: 1,620
Inbound club europe and club world / First passengers, whichever flight they are transferring onto can use the lounge.
The staff were wrong and the correct information is in the lounge guide which is on the desk in a folder.
Here is the correct information
http://img102.imageshack.us/img102/5...sengersac3.jpg
The staff were wrong and the correct information is in the lounge guide which is on the desk in a folder.
Here is the correct information
http://img102.imageshack.us/img102/5...sengersac3.jpg
Jan 27, 2013 | 12:30 pm
#163
Ambassador: The British Airways Club
Join Date: Feb 2008
Location: UK
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Posts: 10,883
How long ago was that if I may ask?
Just to let you know the flight was booked on BA.com and it was over the Jubilee weekend last year. Interestingly my outbound MAN to LGW flight was cancelled and when I was rebooked it did book into Y, the return however stayed in Q.
Seems strange that a domestic connection to CE can result into being booked into Q thereby denying lounge access whereas a domestic connection to WT Plus will book into Y/J and give lounge access on the domestic.
Seems strange that a domestic connection to CE can result into being booked into Q thereby denying lounge access whereas a domestic connection to WT Plus will book into Y/J and give lounge access on the domestic.
Jan 27, 2013 | 12:51 pm
#164
Company Representative - British Airways
Join Date: Nov 2001
Posts: 834
Refused lounge access [flying domestic but no recognition of same day CE flight]
Dear all
I spent some time with the lounge team on Friday updating our internal policy to clarify some of the points discussed here. We will be re-issuing this to remind our staff of the rules and clarify some details. This can take done time to reach all of our staff but please bear with us and we will do all we can to prevent this from happening to other members. Many apologies to anyone who has been refused access to the lounge when they should have been able to enter.
Warm regards
Nicci
I spent some time with the lounge team on Friday updating our internal policy to clarify some of the points discussed here. We will be re-issuing this to remind our staff of the rules and clarify some details. This can take done time to reach all of our staff but please bear with us and we will do all we can to prevent this from happening to other members. Many apologies to anyone who has been refused access to the lounge when they should have been able to enter.
Warm regards
Nicci