United Global Services Status (Qualification, Benefits, etc.) [Merged]
#677




Join Date: Apr 2005
Location: North Bay, California
Programs: UA 2MM, AA MM, SPG Lifetime Plat, Marriott Plat, Hyatt Diamond, Natl Exec Elite
Posts: 1,526
Agree w/AJC: trying to pin this down to a few simple and absolute rules is a waste of time. I'm not a corporate anything, and the first year I was invited (3 years ago) I had less than $20K of high yield and maybe $30K overall. Small market, so I suspect that's a factor...but really, you either get an invite the first time, or you don't. And there's no reason for United to divulge the "exact" basis for their invitations. All we really know is that if you fly a lot of high yield fares, especially from secondary markets, and your odds go up. Oh, and it's probably easier to requalify than to get the original invitation.
#678
Join Date: Feb 2002
Location: ORD
Programs: UA 1K, Starwood Plat
Posts: 412
And I'm glad for that, since I feel like an admission mistake. But honestly, I would've left UA this year had it not been for GS... they've really up'd what they're offering, and it's made it worth if for me to stick with them. That made the difference for me -- so whatever magically caused them to select me, it resulted in me staying with them as a customer.
By November or December I had long since qualified for 1K, and since I didn't feel my full-fare miles or spend would put me in the realm of GS qualification, I took every opportunity to fly either a partner carrier, or even VX when I could.
But, when I actually *got* the GS nom, it encouraged me to bring a lot of my flying back to UA whenever possible. The benefits (more peace-of-mind with upgrades, IRROPS, etc) were enough to entice me back, even when a better product could be had elsewhere.
This year, I probably won't requalify for GS (only 30K full-fare), so in 2010 I'll be back to my old travel patterns of avoiding UA metal (at least in premium cabins) wherever possible.
IMO, the difference between qualification and requalification is a big drawback to the GS program.
Last edited by FlyinHawaiian; Dec 28, 2009 at 12:48 pm Reason: consecutive posts merged
#679
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
I'm not sure - I'd have to ask, but I doubt it. He is a 1K, but I know he pretty much only flies discount economy domestically, so probably doesn't get more than his TPACs in premium cabins.
I believe it is a special designation for F on p.s. flights. Officially, http://www.united.com/page/article/0,,68,00.html
I believe it is a special designation for F on p.s. flights. Officially, http://www.united.com/page/article/0,,68,00.html
#680
Suspended
Join Date: Jul 2007
Programs: United GS+
Posts: 1,889
Just as a data point, I had two coworkers requal for GS with only two C/D fare ORD-NRT flights each. It must have been a very slow year for high rev travel!
Last edited by jgsx; Jan 5, 2010 at 12:03 pm
#681
Join Date: Jul 2008
Location: LOS Angeles
Programs: UA 1K, AA PLT, BA Gold
Posts: 350
As many of you, I am somewhat curious what the elusive GS Algorithm is, i.e. the set of calculations that decide if one is in or not. Some speculations include that GS status is (1) not based on EQMs at all; (2) based on revenue (both contributed AND expected); (3) based on full fare EQMs. I actually think that there isn't just ONE way but rather that there are few different pathways to GS Status and I will speculate below what (I think) they are:
(1) 35K or more spent in a calender year on ALL flights (personally). Could be more in elite heavy hubs and less on other airports.
(2) XYK or more revenue brought to UAL by being in a position to do just that, i.e. travel agent/planner etc for a company.
(3) 500K or more EQMS (any EQMS). Could be lower but perhaps not any lower than 350K (trust me I know
).
(4) 75K FULL FARE EQMS. If the re-qualification is 50K FULL FARE EQMS, the initial qualification cannot be that much higher.
(5) Special invitation offered by UAL to anyone for whom (1), (2), (3) or (4) does not apply.
What do YOU think?
(1) 35K or more spent in a calender year on ALL flights (personally). Could be more in elite heavy hubs and less on other airports.
(2) XYK or more revenue brought to UAL by being in a position to do just that, i.e. travel agent/planner etc for a company.
(3) 500K or more EQMS (any EQMS). Could be lower but perhaps not any lower than 350K (trust me I know
). (4) 75K FULL FARE EQMS. If the re-qualification is 50K FULL FARE EQMS, the initial qualification cannot be that much higher.
(5) Special invitation offered by UAL to anyone for whom (1), (2), (3) or (4) does not apply.
What do YOU think?
Also number 3(350K) seems pretty high for me
#682
Join Date: Oct 2008
Posts: 177
Station Manager can nominate GS status?
I had a conversation with my seatmate yesterday,he was telling me that a Station manager@ outside the US can request nominate status for GS if she/he feel it is suitable? He told me that he fly out of the small UA station and knew the Station manager.
Well I believe all of us here (including me) archieved the hard way with lots of $$$ spending.
Thanks.
Well I believe all of us here (including me) archieved the hard way with lots of $$$ spending.
Thanks.
#683
FlyerTalk Evangelist
Join Date: Aug 2003
Location: SNA
Programs: UA Million Mile Nobody, Marriott Platinum Elite, SPG Gold
Posts: 25,228
I believe there is a difference between "nominating" someone for GS and actually getting it. I can nominate you, or myself for that matter, but as far as I know only UA WHQ can grant GS status.
#684




Join Date: Jul 2007
Location: SAN
Programs: UA MM Gold
Posts: 1,193
V reasonable to assume the Station Manager outside US would most certainly have the latitude to nominate GS. I became acquainted with the UA Station Manager at AKL during my stint in NZ & he clearly had significant influence over all things UA in NZ and of course, back when UA flew to AKL. This was in the pre-GS days.
As has been noted, nominating and approving are 2 different functions....
As has been noted, nominating and approving are 2 different functions....
#685
Join Date: Aug 2009
Location: Chicago
Programs: UA-GS/3k, SPG-Gold, PC-Gold
Posts: 98
(nutshelled)
3 ways to qualify:
1. revenue
2. requal
3. nomination from reps
1 is an unknown, but if it's a percentage threshold it makes sense that each year it'll be a bit different. i know that with about $36k in spend (and 165k BIS / 300 EQM) in november (full fare transpac Y/B, one C) I was nominated and rejected. i know two weeks later with $42k in spend I was accepted (without nomination).
2 is published, she read it to me, and has been stated on here a few thousand times. 50k miles in the good letters of the alphabet
3 she didn't have much info from but comes down to communication between booking agents, travel agents, area reps, station managers, etc. in my opinion this could account for why certain people are approved on less spend or smaller markets and accounts for certain CEOs and travel reps getting the nod to help bolster united support. in the same way any employee in the right position gets free baseball tickets, gifts, candygrams, etc.
but in the end, i'm pretty sure there's a computer algorithm out there that automatically converts your account for initial qualification once you reach a certain threshold, and i don't think miles is in that algorithm. beyond that, i think when your account is reviewed by hand (upon nomination/submittal) it's probably a combination of what you've done as a reward and what your habits are as an incentive. ie, if you book two full F RTs transpac by june,they might throw you GS just in hopes you'll book a 3rd or more.
#686

Join Date: Nov 2000
Location: DEN / OGG
Programs: Former UA GS, demoted to lowly 1K MM
Posts: 739
Nice while it lasted...
As expected, since my 2009 "premium" mileage flown was a bit fat zero, I received the email stripping away GS status for 2010 and demoting me to 1K (which I flew enough to earn.)
It does look like they're still offering "soft landings" though, at least in some cases. My GS coworker, who didn't even fly enough in 2009 to qualify for 2P, was offered 1K status for 2010. Looks like I may have flown a whole lot of miles on my own dime for nothing.
It does look like they're still offering "soft landings" though, at least in some cases. My GS coworker, who didn't even fly enough in 2009 to qualify for 2P, was offered 1K status for 2010. Looks like I may have flown a whole lot of miles on my own dime for nothing.
#687
Join Date: Oct 2009
Location: SFO, LON
Programs: BA GGL/CCR, Bonvoy Tit, Hilton Dia etc etc
Posts: 2,354
#688


Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,029
As expected, since my 2009 "premium" mileage flown was a bit fat zero, I received the email stripping away GS status for 2010 and demoting me to 1K (which I flew enough to earn.)
It does look like they're still offering "soft landings" though, at least in some cases. My GS coworker, who didn't even fly enough in 2009 to qualify for 2P, was offered 1K status for 2010. Looks like I may have flown a whole lot of miles on my own dime for nothing.
It does look like they're still offering "soft landings" though, at least in some cases. My GS coworker, who didn't even fly enough in 2009 to qualify for 2P, was offered 1K status for 2010. Looks like I may have flown a whole lot of miles on my own dime for nothing.
To be honest, I have never received the "Clooney treatment." I was acknowledged as a GS member only on 10% of the flights and I never noticed any better services on the flights compared with when I was a 1K member. I got 100% of the upgrade rate when I was a 1K but as a GS, I was not able to upgrade on a recent flight from the CES (LAS) back to ORD. I try to fly revenue miles so I hardly ever used the benefits of upgrading on a award flight.
I guess I might miss GS when I won't get any upgrades starting Q2 because of my lower status (and increased number of 1Ks United extended to due to the DEQM promotion).
My posting in the other thread with the GS downgrade email from UA: http://www.flyertalk.com/forum/unite...-emails-6.html
#689
Join Date: Jul 2007
Location: LAS
Programs: UA 1MM, Marriott Lifetime Plat, Southwest A-List Preferred
Posts: 2,846
No more GS for me after 1/31. sad.
#690

Join Date: Nov 2000
Location: DEN / OGG
Programs: Former UA GS, demoted to lowly 1K MM
Posts: 739
Originally Posted by naumank
To be honest, I have never received the "Clooney treatment." I was acknowledged as a GS member only on 10% of the flights and I never noticed any better services on the flights compared with when I was a 1K member.
Also, the ability to upgrade award tickets is a huge benefit not available to 1Ks, and there were several times the GS agents were able to "unlock" inventory for award seats that wasn't officially available.
I'm definitely going to miss GS for 2010!

