New Reciprocal Upgrade Benefits with United, Eff. Mid-2010 [threads merged]
#61
FlyerTalk Evangelist
Join Date: Aug 2005
Location: 40 41' 45" N - 74 10' 18" W
Programs: UALCO Holdings General Member
Posts: 18,784
For a moment of levity, I'm going to try and answer this question based on CO's current handling of elite companions:
For travel on Continental, the clearing order will be:
1. Continental Platinum Elite
2. United Global Services
3. United 1K
4. Continental Gold Elite
5. United Premier Executive
6. Continental Silver Elite
7. United Premier
8. General population buy-up to F
9. Pay for play upgrade based on distance of flight
10. AA Ex+ perro
11. Friend of GA
12. People wearing nice sweaters
13. US CP
14. CO Plat. companion at a non-EWR station
15. CO Plat. companion at EWR -- is not possible.
ETA: CO Insider posted the real answer to this question while I was on the phone, before I had a chance to post it. I'm going to leave this up for humor sake -- no sense in telling me how wrong I am.
For travel on Continental, the clearing order will be:
1. Continental Platinum Elite
2. United Global Services
3. United 1K
4. Continental Gold Elite
5. United Premier Executive
6. Continental Silver Elite
7. United Premier
8. General population buy-up to F
9. Pay for play upgrade based on distance of flight
10. AA Ex+ perro
11. Friend of GA
12. People wearing nice sweaters
13. US CP
14. CO Plat. companion at a non-EWR station
15. CO Plat. companion at EWR -- is not possible.
ETA: CO Insider posted the real answer to this question while I was on the phone, before I had a chance to post it. I'm going to leave this up for humor sake -- no sense in telling me how wrong I am.
#62
FlyerTalk Evangelist


Join Date: Jan 2006
Location: A menace to everything in the sky. Yes. Even birds.
Programs: Eh+ Rapid Rolleyes
Posts: 14,522
Just curious -- has anyone that works for the organization ever attempted to do this? It's a royal pain in the
. The GA's are never at the gate 2 hours prior to the flight and when they do show up invariably they tell you "there's 082502384023483234 elites already on the list, there's no sense in doing this, so I'm not going to bother." I don't want to turn this into a deficiency of the companion elite upgrade process conversation, but sometimes it's worth repeating. If someone could just explain the logic in why handling companion upgrades this way is the best system I'd love to hear it.
It seems crazy that we can't add companions to the list at check-in. Minimizing agent interaction saves CO money, right? It also saves aggravation on the customer side too (esp. in EWR).
To CO's credit you guys are great in publishing access to the upgrade list so you can see where your companion is (and that they were actually added), but I, personally, find the whole process to be very
.Just curious -- do CO elite companions get access to E+ if on the same itinerary?
#63
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
I still think the Exit row policy needs to go back to Plat only.
#64
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,613
#65




Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,988
This UA 1K is going to start flying CO a lot more now that he doesn't have to worry about UA flying to secure his upgrades!
Thanks CO!
Thanks CO!
#66

Join Date: Mar 2001
Location: Central Florida
Programs: Bonvoy-Gold, HH-Gold, UA-Gold, *A-Gold, Hyatt-Discoverist
Posts: 2,046
Hi belynchUnited's policy for companion upgrades is different, and is outlined on united.com.
Also, worth mentioning, we've posted an FAQ on continental.com.
Also, worth mentioning, we've posted an FAQ on continental.com.
Is this the same with CO/UA? Is UA offering Elite Companion privileges for CO Plat/Gold Elites and is CO giving UA GS/1K/PremEx Companions privileges on CO?
- HF
#67
FlyerTalk Evangelist


Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 10,074
Thanks for the feedback. :-:
Just curious -- has anyone that works for the organization ever attempted to do this? It's a royal pain in the
. The GA's are never at the gate 2 hours prior to the flight and when they do show up invariably they tell you "there's 082502384023483234 elites already on the list, there's no sense in doing this, so I'm not going to bother."
Just curious -- has anyone that works for the organization ever attempted to do this? It's a royal pain in the
. The GA's are never at the gate 2 hours prior to the flight and when they do show up invariably they tell you "there's 082502384023483234 elites already on the list, there's no sense in doing this, so I'm not going to bother."
#68
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
UA announced their changed on their site.
Gotta love the language:
Elite seating At any time from booking through check-in, you can request a window or aisle seat in the front of the Economy cabinContinentals version of our Economy Plus seating.
CO's version of E+. hehehe
Gotta love the language:
Elite seating At any time from booking through check-in, you can request a window or aisle seat in the front of the Economy cabinContinentals version of our Economy Plus seating.
CO's version of E+. hehehe
#69
FlyerTalk Evangelist
Join Date: Aug 2005
Location: 40 41' 45" N - 74 10' 18" W
Programs: UALCO Holdings General Member
Posts: 18,784
UA announced their changed on their site.
Gotta love the language:
Elite seating At any time from booking through check-in, you can request a window or aisle seat in the front of the Economy cabinContinentals version of our Economy Plus seating.
CO's version of E+. hehehe
Gotta love the language:
Elite seating At any time from booking through check-in, you can request a window or aisle seat in the front of the Economy cabinContinentals version of our Economy Plus seating.
CO's version of E+. hehehe
#70




Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,988
I would really like to see this part not happen. Exit row seats are getting harder and harder to grab as a Plat on CO already, adding all the UA fliers into the mix (including Prem Exec) is going to kill any chances.
I still think the Exit row policy needs to go back to Plat only.
I still think the Exit row policy needs to go back to Plat only.
#71
A FlyerTalk Posting Legend




Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 47,048
My heart goes out to our CO staff who will need to start dealing with them in increasing numbers.
#72

Join Date: Mar 2001
Location: Central Florida
Programs: Bonvoy-Gold, HH-Gold, UA-Gold, *A-Gold, Hyatt-Discoverist
Posts: 2,046
And yes, xyzzy misinterpreted them also, but we talked privately and he missed my reference quote from vysean's message also.
#73
A FlyerTalk Posting Legend




Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 47,048
UA announced their changed on their site.
Gotta love the language:
Elite seating At any time from booking through check-in, you can request a window or aisle seat in the front of the Economy cabinContinentals version of our Economy Plus seating.
CO's version of E+. hehehe
Gotta love the language:
Elite seating At any time from booking through check-in, you can request a window or aisle seat in the front of the Economy cabinContinentals version of our Economy Plus seating.
CO's version of E+. hehehe
#74
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Hi SF1K, yes, United's Elite customers will have the same access to our Elite instant upgrades for Y and B fares. Additionally, Global Services and 1K members will have access to instant upgrades for M fares just like Continental's Platinum Elite members.
#75
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551

