Front Cabin Fare Class Changes - Eff. Oct. 27, 2009
Oct 5, 2009 | 4:09 pm
#1
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Front Cabin Fare Class Changes - Eff. Oct. 27, 2009
Hi Everyone,
As some of you have noticed, we updated some of our front cabin fare classes this past weekend. These changes apply to itineraries departing on or after Oct. 27, 2009. Here's a summary of our front cabin fare class lineup and the updates:
After we ran the schedule change this past weekend, we had some hiccups - each of which was dutifully pointed out here on FlyerTalk. Here's a recap:
I think that covers it. If you have any questions, or if I'm missing anything, please let me know.
As some of you have noticed, we updated some of our front cabin fare classes this past weekend. These changes apply to itineraries departing on or after Oct. 27, 2009. Here's a summary of our front cabin fare class lineup and the updates:
- J stays as J
- C stays as C
- F stays as F
- D turns into C for BusinessFirst markets; stays as D in all others
- Z turns into D for BusinessFirst and Domestic markets; stays as Z in all others
- A turns into Z (and will be entitled to Z class earnings)
- R stays as R
- O stays as O
- I stays as I
- CN turns into FN for Elite front cabin EasyPass rewards
- CU turns into FE for instant Elite upgrades from Y class
- AN turns into ZN for general front cabin EasyPass rewards (and for instant Elite upgrades confirmed prior to Oct. 3)
- AN turns into ZE for instant Elite upgrades from M and B classes (for bookings made after Oct. 3)
- Some flights are showing generic 737 and 757 equipment codes. Don't let our receipts fool you, we're not bringing back the 737-100. As it turns out, several 737-operated flights were loaded with the generic "737" code, which some of our systems decoded as a 737-100. Similarly, several 757-300 flights were loaded with the generic “757” code, the same code that’s used to denote a 757-200. The affected 737 and 757 flights will be re-loaded with their correct series within the next couple days.
- Some reward and instant upgrade fare classes may be temporarily unavailable. While most of these have been addressed, we are still seeing intermittent examples for general (non-Elite) Economy Class EasyPass rewards. This will be resolved shortly.
- Some fare classes were incorrectly labeled as "Coach". This should also be corrected.
- 737-900 exit rows were loaded incorrectly. While not related directly to the fare class changeover, we also made some minor seat map changes over the weekend. During that process, we inadvertently moved the exit rows on our 737-900s from rows 15/16 to rows 18/19 for dates Oct. 27 and beyond. This will be corrected within the next week. In the mean time, customers seated in exit rows should not attempt to re-seat themselves, as our seat reassignment process will do this automatically. This process will specifically ensure that special seat types like exit row and bulkhead seats are preserved.
Last edited by UA Insider; Oct 6, 2009 at 5:45 pm Reason: Added updates from Oct. 6
Oct 5, 2009 | 4:16 pm
#2
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Don't worry, we understand; Gotta line up those rewards with the *A. 
Thanks for the update!
Thanks for the update!
Oct 5, 2009 | 4:20 pm
#3
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Thanks for the update, Scott. Should we keep an eye on our seat assignments as you guys "re-load" the aircraft types? I have a flight in November on a 739 on which I selected 16C. A few days ago, the seat map started displaying the exit rows as row 18 and 19 and I was moved to 19C. I want to keep an eye on things if my seat assignment won't move when the exit row readjusts...
Oct 5, 2009 | 5:31 pm
#4
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I think you also have an issue with the 757's.
Some of my reservations show the aircraft as a 757-200 ^ but the seatmap is for 757-300
. PM me if you require more details
Some of my reservations show the aircraft as a 757-200 ^ but the seatmap is for 757-300
. PM me if you require more details
Oct 5, 2009 | 5:33 pm
#5
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ah I am going to miss my chance at a 737-100!! 
i knew bringing them back from mothball wasn't likely.
i knew bringing them back from mothball wasn't likely.
Oct 5, 2009 | 6:30 pm
#6
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Man, I thought I was going to fly on one of these:
http://en.wikipedia.org/wiki/File:Boeing_737-100.jpg
Oh, well.
http://en.wikipedia.org/wiki/File:Boeing_737-100.jpg
Oh, well.
Oct 5, 2009 | 6:34 pm
#7
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Man, I thought I was going to fly on one of these:
http://en.wikipedia.org/wiki/File:Boeing_737-100.jpg
Oh, well.
http://en.wikipedia.org/wiki/File:Boeing_737-100.jpg
Oh, well.
Oct 5, 2009 | 7:13 pm
#8
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Thanks, Scott.
In the meantime, I was researching the 737-100 today, and found that you actually have some in storage
In the meantime, I was researching the 737-100 today, and found that you actually have some in storage
Oct 5, 2009 | 7:47 pm
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Oct 5, 2009 | 8:26 pm
#10
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I now have a serious question, looking over the fare classes chart today I noticed and interesting tidbit:
***For Elite members who purchased tickets in Y or B fare classes, all accruals will be based on 500 minimum mile earnings.
on http://www.continental.com/web/en-Us...fareClass.aspx
is 500 mile elite minimum going away on non Y/B fares now?
***For Elite members who purchased tickets in Y or B fare classes, all accruals will be based on 500 minimum mile earnings.
on http://www.continental.com/web/en-Us...fareClass.aspx
is 500 mile elite minimum going away on non Y/B fares now?
Oct 5, 2009 | 8:47 pm
#11
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I now have a serious question, looking over the fare classes chart today I noticed and interesting tidbit:
***For Elite members who purchased tickets in Y or B fare classes, all accruals will be based on 500 minimum mile earnings.
on http://www.continental.com/web/en-Us...fareClass.aspx
is 500 mile elite minimum going away on non Y/B fares now?
***For Elite members who purchased tickets in Y or B fare classes, all accruals will be based on 500 minimum mile earnings.
on http://www.continental.com/web/en-Us...fareClass.aspx
is 500 mile elite minimum going away on non Y/B fares now?
I've seen that notice there a while back. I think it's a typo, here is a link showing 500 mile minimum:
http://www.continental.com/web/en-US...e/default.aspx
Oct 5, 2009 | 8:51 pm
#12
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I've seen that notice there a while back. I think it's a typo, here is a link showing 500 mile minimum:
http://www.continental.com/web/en-US...e/default.aspx
http://www.continental.com/web/en-US...e/default.aspx
Oct 5, 2009 | 9:01 pm
#13
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Scott,
Were all these fare conversions successful?
I have a B upgr fare (reservation for January) that according to your chart should have changed to ZE, however it converted to ZN.
I take it I won't have any EQM accrual issues with having a ZN fare as opposed to a ZE? (Honestly, I looked this reservation up on Sunday and it was ZE, now it is ZN) -- what would have caused this to change? (Outbound is listed as FE, return flights as ZN)
Thanks!
Were all these fare conversions successful?
I have a B upgr fare (reservation for January) that according to your chart should have changed to ZE, however it converted to ZN.
I take it I won't have any EQM accrual issues with having a ZN fare as opposed to a ZE? (Honestly, I looked this reservation up on Sunday and it was ZE, now it is ZN) -- what would have caused this to change? (Outbound is listed as FE, return flights as ZN)
Thanks!
Last edited by mht_flyer; Oct 5, 2009 at 9:20 pm Reason: clarification
Oct 5, 2009 | 9:02 pm
#14
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That rule actually meant that RDM Elite bonuses for Y/B fares were based on the 500 rather than actual miles. According to the most recent thread on upcoming changes all RDM elite bonuses are switching to the 500 mile minimums at the end of the month.
Oct 6, 2009 | 11:04 am
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