Upgrade/Standby clearance question.
Dec 30, 2008 | 4:23 pm
#16
Original Member
Join Date: May 1998
Location: NY, NY, USA
Programs: AA EXP, BA Gold, UA*S, Marriott LT Titanium
Posts: 2,001
Interestingly, I successfully stood by on a flight on Friday that would seem to contradict this. Y was full, F was empty. I arrived at the gate and asked what the chances were of standing by, and the GA said: "in coach? Zero. First, no problem." And sure enough, she handed me a boarding pass and off I went.
Maybe more interestingly, the stickers haven't come out of my account yet (though they have for the other flight that day). Hmm.
Maybe more interestingly, the stickers haven't come out of my account yet (though they have for the other flight that day). Hmm.
Yeah, so as trinity confirms, what you were seeing was oversales being accommodated.
If after oversales and confirmed pax desiring an upgrade have all been accomodated, there are still F seats left but no Y seats, my experience is that you can indeed clear straight into F, provided you're willing to burn the stickers. The agents adding you to the list annotate your standby request that you are desiring an upgrade, so that helps the GAs identify the best way to clear people onto the flight.
Can one of the GAs around here confirm whether RI non-status pax would warrant op-ups to F, or do they have to wait for Y seats?
Dec 30, 2008 | 4:38 pm
#17
Original Member
Join Date: May 1998
Location: NY, NY, USA
Programs: AA EXP, BA Gold, UA*S, Marriott LT Titanium
Posts: 2,001
Let's say there is 1 seat left in Y on a flight. There are 2 seats in F that will go out empty. All oversales and confirmed pax have been accomodated.
The standby list has 5 people on it.
Code:
T 1 RIT DOE JOHN Q LAX 1 T 2 RIT SMITH JOHN Q LAX 2 3 RV1 EXP JOHN V LAX NB UPG1 4 RV2 PLT STEVE N LAX NB UPG2 5 RV GUY SOME N LAX NB
Effectively, pax 1, 3 and 4 would be cleared?
If the policy is that you have to be confirmed in Y in order to be upgraded, and you have to work the list in order, then that would mean only pax 1 gets the seat.
I guess what I'm saying is that even though pax 2 is ahead of pax 3 & 4 in priority order, they (3 & 4) can still be cleared ahead of other people onto the flight because they have a way of clearing into F. This might appear to the average traveler (or even the road warriors here) that they are bypassing Y and going straight into F.
So, for the GAs, when this does happen, do you bother clearing a customer into a Y seat first, or do you just put them straight into X?
Dec 30, 2008 | 7:28 pm
#18
Join Date: Jun 2006
Posts: 1,176
In this case I'd accomodate the EXP straight in to first, opup another elite, then accomodate the two RI's in Y. In the unlikely event you couldnt find another elite to op-up then you could accomodate one of the RI's in to F .
Dec 30, 2008 | 7:38 pm
#20
Join Date: Jun 2006
Posts: 1,176
As for E inventory, I was once told by a well connected person that it really acts as a switch for revenue bookings. When it is a certain number certain things can happen etc.
Other than that it is something of an enigma .
(which is probably why it has been designated E inventory)
Other than that it is something of an enigma .
(which is probably why it has been designated E inventory)
Dec 31, 2008 | 2:16 pm
#21
Original Member
Join Date: May 1998
Location: NY, NY, USA
Programs: AA EXP, BA Gold, UA*S, Marriott LT Titanium
Posts: 2,001
You cant skip over involuntary standy by to accomodate a voluntary standby.
In this case I'd accomodate the EXP straight in to first, opup another elite, then accomodate the two RI's in Y. In the unlikely event you couldnt find another elite to op-up then you could accomodate one of the RI's in to F .
In this case I'd accomodate the EXP straight in to first, opup another elite, then accomodate the two RI's in Y. In the unlikely event you couldnt find another elite to op-up then you could accomodate one of the RI's in to F .
Dec 31, 2008 | 2:36 pm
#22
Join Date: Feb 2002
Location: San Diego,CA
Posts: 536
Originally Posted by ESpen36
Another way of making it more fair to the OP would have been to call RM to ask them to add E inventory and allow the OP to do the same-day confirmed change, then add him to the upgrade list where he would assume his status as a confirmed pax, and then would clear into X before any confirmed GLDs (though, under the new system, behind all other PLTs because the timestamp on his request would have been at that moment).
Another way of making it more fair to the OP would have been to call RM to ask them to add E inventory and allow the OP to do the same-day confirmed change, then add him to the upgrade list where he would assume his status as a confirmed pax, and then would clear into X before any confirmed GLDs (though, under the new system, behind all other PLTs because the timestamp on his request would have been at that moment).
You never cease to amaze me. Do you work at it or does it come naturally?
Made my day
All this while trying to get the flight out on time....Yeah right