Originally Posted by
PanAmFT
Did you already have an F boarding pass for your original flight? The GA might have put you in as an F pax to work around the SOP. Still think you were lucky - and the kiosk upgrades have made this a pretty uncommon situation.
But, let's take my example for a second, (and GAs who deal with this on a daily basis, please feel free to correct me)...
Let's say there is 1 seat left in Y on a flight. There are 2 seats in F that will go out empty. All oversales and confirmed pax have been accomodated.
The standby list has 5 people on it.
Code:
T 1 RIT DOE JOHN Q LAX 1
T 2 RIT SMITH JOHN Q LAX 2
3 RV1 EXP JOHN V LAX NB UPG1
4 RV2 PLT STEVE N LAX NB UPG2
5 RV GUY SOME N LAX NB
Couldn't it be argued that the list would get cleared so that JOHN EXP and STEVE PLT get cleared into F by each being confirmed into that last seat and then immediately upgraded, thereby leaving a seat in Y still open?
Effectively, pax 1, 3 and 4 would be cleared?
If the policy is that you have to be confirmed in Y in order to be upgraded, and you have to work the list in order, then that would mean only pax 1 gets the seat.
I guess what I'm saying is that even though pax 2 is ahead of pax 3 & 4 in priority order, they (3 & 4) can still be cleared ahead of other people onto the flight because they have a way of clearing into F. This might appear to the average traveler (or even the road warriors here) that they are bypassing Y and going straight into F.
So, for the GAs, when this does happen, do you bother clearing a customer into a Y seat first, or do you just put them straight into X?