Booking classes visible!
Feb 20, 2009 | 6:50 am
#1
Original Poster
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,300
Booking classes visible!
I can't believe it! Has SAS made an improvement to their web-booking??? I looked at some fares today at the www.sas.fi page, and there was suddenly a link to fare basis information! I could infact see which booking class the fare would book in! Amazing! Better late than never ^
Feb 20, 2009 | 7:07 am
#2
Join Date: Mar 2008
Programs: SAS Diamond, Hilton Diamond, IHG RA
Posts: 425
Did you look for an intercontinental flight? They've been showing booking classes for quite a while for those flights - if you know what to look for (most passangers don't). I tried to look up prices for OSL-LON from www.sas.fi and no there was no possibility for me to see my booking class before confirming payment.
The problem is not only that they don't show the booking classes, but that they don't let you decide what booking class you want to be in (25%-earning, 100%-earning etc).
The problem is not only that they don't show the booking classes, but that they don't let you decide what booking class you want to be in (25%-earning, 100%-earning etc).
Feb 20, 2009 | 9:13 am
#3
Original Poster
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,300
Aah, true. It was infact intercontinental... I did not know there was a difference. Why on earth is that btw? If they can do it on intercontinental, why not on shorter?
I agree that they should let you choose between 25% and 100%, but if the class would be visible, then you would at least know what you are booking...
I agree that they should let you choose between 25% and 100%, but if the class would be visible, then you would at least know what you are booking...
Feb 20, 2009 | 9:21 am
#4
Join Date: Dec 2004
Location: Sacramento
Posts: 7,323
Incredible that people get excited about web sites showing a little information that all other airlines show and should have been available when SAS introduced the 25% rule 5 years ago.
Pretty amazing how BAD SAS IT really is
Pretty amazing how BAD SAS IT really is
Feb 20, 2009 | 9:53 am
#5
Join Date: Mar 2008
Programs: SAS Diamond, Hilton Diamond, IHG RA
Posts: 425
I hope this is something that you will address when/if you meet with the SAS management. I have always suspected that this system is something that SAS has kept deliberately, in order to squeeze out a little extra cash from the customers, but give out less points.
Feb 20, 2009 | 9:58 am
#6
Join Date: Dec 2004
Location: Sacramento
Posts: 7,323
Actually, they haven't gotten back to me after the meeting invite I sent to Eurobonus the day the upgrade award hikes were postponed.
-T
Feb 20, 2009 | 11:24 am
#7
Join Date: Jan 2008
Location: BGO
Programs: EBG
Posts: 175
The way the system works today it refuses you to book anything but the cheapest ticket within each class (which most of the time gives 25% earning in economy and is bad for both SAS and the customers).
Last edited by erwiol; Feb 20, 2009 at 11:26 am Reason: Specified economy
Feb 25, 2009 | 2:22 am
#8
Original Poster
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,300
I noticed that blue1.com in fact shows the booking class. I don't know how flexibly you can book tickets for the entire SAS network... But at least when I looked at some HEL-CPH flights, I could see which class it was booking into. Not as good as being able to select the 100%, but still something...
Feb 27, 2009 | 3:53 am
#9
Join Date: Aug 2005
Location: Stockholm
Programs: SAS EB, Hilton HHonors
Posts: 37
Searching for flights ARN-CPH and ARN-MAN on SAS.se, I noticed that they have actually changed the booking interface to look like when booking intercontinental flights which mean that the booking class is now visible when booking all flights with SAS.
If they could now only make it a little bit more beautiful, and make it possible to choose between 25% and 100% tickets.
If they could now only make it a little bit more beautiful, and make it possible to choose between 25% and 100% tickets.