Reasons for missing points?
#1
Original Poster




Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,299
Reasons for missing points?
I don't know if this is only me, but I have noticed that there has been a change in the time it takes for points to getting registered in my EB account, especially from partners. In August, miles from OS flights took 3-5 days to appear. Now I have two flights on OS that are missing from +10 days ago, I have one flight from mid-september that I have sent a retro-registration about, I just noticed that I am missing some Scandic points (and the receipt is gone to some company accountant, so those points are lost, no biggie). And yes, the flights were eligible, and yes, my EB number was registered (showed SK*S on BP).
Anyone else noticed that registration is now taking longer? Why is the points registration so vulnerable? A manual process or just poor IT?
Anyone else noticed that registration is now taking longer? Why is the points registration so vulnerable? A manual process or just poor IT?
#2
Join Date: Nov 2005
Location: ARN / BRU
Programs: EBG (*G), QR Gold
Posts: 653
I don't know if this is only me, but I have noticed that there has been a change in the time it takes for points to getting registered in my EB account, especially from partners. In August, miles from OS flights took 3-5 days to appear. Now I have two flights on OS that are missing from +10 days ago, I have one flight from mid-september that I have sent a retro-registration about, I just noticed that I am missing some Scandic points (and the receipt is gone to some company accountant, so those points are lost, no biggie). And yes, the flights were eligible, and yes, my EB number was registered (showed SK*S on BP).
Anyone else noticed that registration is now taking longer? Why is the points registration so vulnerable? A manual process or just poor IT?
Anyone else noticed that registration is now taking longer? Why is the points registration so vulnerable? A manual process or just poor IT?
#3
Original Poster




Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,299
Now I have some more flights with OS that have not registered. The first that I have made a retro-registration for is still not showing, and now I have two more HEL-VIE flights not showing. All VIE-HEL/OSL/CPH flights I have made are showing, but not the HEL-VIE legs. Irritating.

