FlyerTalk Forums - View Single Post - Reasons for missing points?
View Single Post
Old Oct 21, 2008 | 8:55 am
  #2  
kjsaw
 
Join Date: Nov 2005
Location: ARN / BRU
Programs: EBG (*G), QR Gold
Posts: 653
Originally Posted by niksal
I don't know if this is only me, but I have noticed that there has been a change in the time it takes for points to getting registered in my EB account, especially from partners. In August, miles from OS flights took 3-5 days to appear. Now I have two flights on OS that are missing from +10 days ago, I have one flight from mid-september that I have sent a retro-registration about, I just noticed that I am missing some Scandic points (and the receipt is gone to some company accountant, so those points are lost, no biggie). And yes, the flights were eligible, and yes, my EB number was registered (showed SK*S on BP).

Anyone else noticed that registration is now taking longer? Why is the points registration so vulnerable? A manual process or just poor IT?
I have two OS flight from Sep/Oct where the outbound from ARN has not registered, but the return flight has. I had a third flight with OV where the outbound also took a long time to register, but the return was very quick.
kjsaw is offline