Rerouted, no points?
Jun 25, 2007 | 3:24 am
#1
Original Poster
Join Date: Nov 2002
Location: CPH, MMX Sweden
Programs: SAS EBG, Flying Blu Gold, Etihad Gold
Posts: 380
Rerouted, no points?
Need your advice here! I was rebooked from a LH flight (technical problems) onto another airline that is not a partner to SK and I want my Eurobonus points. I have contacted Eurobonus memberservice, but they cant help me, what should I do? I thought I would earn the LH points! 
Jun 25, 2007 | 8:14 am
#2
Join Date: May 2003
Location: Gteborg,Sweden
Programs: SK EBD, LH SEN.
Posts: 640
If it is eurobonuspoints you want, you should be able to end a copy of your original ticket (& maybe the new boarding passes/reroute) to SAS eurobonus and they should give you points as per original route. I was rebooked to AF from USA to Europe due to bad weather/reroute last year, and no problem getting miles for the SAS flight I never flew on.
Jun 25, 2007 | 8:27 am
#3
Join Date: Sep 2004
Location: North of Sweden
Posts: 263
If it is eurobonuspoints you want, you should be able to end a copy of your original ticket (& maybe the new boarding passes/reroute) to SAS eurobonus and they should give you points as per original route. I was rebooked to AF from USA to Europe due to bad weather/reroute last year, and no problem getting miles for the SAS flight I never flew on.
On the flysas.com is says:
Points for cancelled SAS flights
If you are involuntarily re-accommodated from SAS to another airline or other means of transport, you may request your points for your original flight itinerary
Someone else know anything?
Jun 25, 2007 | 11:34 am
#4
Join Date: Sep 2002
Location: Travelling the skies over Europe
Programs: Lufthansa Senator, Hilton Diamond VIP, Marriott Gold Elite, Hertz President's Circle
Posts: 1,819
I think you should contact Lufthansa to have them give you the points. It is the airline that is buying the points from the frequent flyer programme, and as such they should be able to buy some for you. Not sure what their policy is though.
Had a somewhat similar incident on LH myself on Thursday. Was booked MAD-FRA-SZG, but ended up flying MAD-MUC with a rental car to SZG. Let's see if they want to give me the 2500 miles for the missing segment...
Had a somewhat similar incident on LH myself on Thursday. Was booked MAD-FRA-SZG, but ended up flying MAD-MUC with a rental car to SZG. Let's see if they want to give me the 2500 miles for the missing segment...
Jun 25, 2007 | 12:35 pm
#5
Join Date: Jan 2006
Posts: 436
I've had a LH ticket, rerouted to EK due overbooking - got my Eurobonus points according to original booking.
I don't see a problem for you not to get Eurobonus points. Send in a copy to SAS Retroregistration of the original ticket with a short explanation.
Hope it works out!
I don't see a problem for you not to get Eurobonus points. Send in a copy to SAS Retroregistration of the original ticket with a short explanation.
Hope it works out!
Jun 26, 2007 | 3:33 am
#6
Original Poster
Join Date: Nov 2002
Location: CPH, MMX Sweden
Programs: SAS EBG, Flying Blu Gold, Etihad Gold
Posts: 380
Thanks guy's, I will do that and report back what they say. I have six months to do it 
so if they say no, I will contact LH.
Larsll, dont forget to tell us if your points was added or not.
so if they say no, I will contact LH.Larsll, dont forget to tell us if your points was added or not.
Jun 26, 2007 | 12:33 pm
#7
Join Date: Aug 2005
Location: DCA
Programs: TK*G OZ*S AA Plat
Posts: 638
I was rerouted from SK/OV FRA-ARN-TLL to LH FRA-TLL on Thursday due to bad weather at FRA that caused the SK FRA-ARN flight to be cancelled. I was given a standby boarding pass on the LH flight and then given a seat that was an op-up to C. I ended up receiving EGB points for the LH flight in C class. The point value is roughly the same as I'd receive on the other itinerary, so I'm not going to bother trying to get it changed.
Jun 27, 2007 | 2:31 am
#8
Original Poster
Join Date: Nov 2002
Location: CPH, MMX Sweden
Programs: SAS EBG, Flying Blu Gold, Etihad Gold
Posts: 380
I was rerouted from SK/OV FRA-ARN-TLL to LH FRA-TLL on Thursday due to bad weather at FRA that caused the SK FRA-ARN flight to be cancelled. I was given a standby boarding pass on the LH flight and then given a seat that was an op-up to C. I ended up receiving EGB points for the LH flight in C class. The point value is roughly the same as I'd receive on the other itinerary, so I'm not going to bother trying to get it changed.