Adding a segment to award reservation
Feb 4, 2024, 8:57 am
#1
Original Poster
Join Date: Aug 2014
Posts: 106
Adding a segment to award reservation
I have booked an award ticket with Aerobonus for a SAS flight from Copenhagen to Los Angeles for 50k. However, I now want to add another segment from Paris (CDG) to Copenhagen, and I can see availability in business class. The new segment will have a 20-hour connection in Copenhagen. Can you please let me know if it's possible to modify my reservation to add this segment, and if it will be priced at 50k?
Last edited by carlosiah; Feb 4, 2024 at 8:58 am Reason: grammar
Feb 4, 2024, 10:20 am
#2
Join Date: Sep 2003
Location: OSL
Posts: 2,646
I have booked an award ticket with Aerobonus for a SAS flight from Copenhagen to Los Angeles for 50k. However, I now want to add another segment from Paris (CDG) to Copenhagen, and I can see availability in business class. The new segment will have a 20-hour connection in Copenhagen. Can you please let me know if it's possible to modify my reservation to add this segment, and if it will be priced at 50k?
By and large you cannot add flights to a booking and you may need to cancel and rebook. If so, ensure there’s availability on the long haul segment.
Feb 4, 2024, 2:42 pm
#4
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,153
Availability might not go back to the award bucket if you cancel your reservation.
Feb 5, 2024, 9:07 am
#6
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,852
Seems like the OP is talking about Eurobonus.
Unless there is current availability for CPH-LAX I wouldn't cancel and expect the seat to go back in award inventory. Expecting this can easily lead to disappointment (and frustration that the confirmed C/J class seat to LAX is gone).
Most likely you will not be able to modify the existing EB award without cancelling CPH-LAX unless you find an agent who really knows what he/she is doing and is prepared to go the extra mile for you. It is much easier for the agent to cancel and book CDG-LAX from scratch. I suggest to give it a shot, but you should make it very clear that agent shouldn't cancel the CPH-LAX segment.
Unless there is current availability for CPH-LAX I wouldn't cancel and expect the seat to go back in award inventory. Expecting this can easily lead to disappointment (and frustration that the confirmed C/J class seat to LAX is gone).
Most likely you will not be able to modify the existing EB award without cancelling CPH-LAX unless you find an agent who really knows what he/she is doing and is prepared to go the extra mile for you. It is much easier for the agent to cancel and book CDG-LAX from scratch. I suggest to give it a shot, but you should make it very clear that agent shouldn't cancel the CPH-LAX segment.
Feb 5, 2024, 1:58 pm
#7
Join Date: Sep 2012
Location: AGH
Posts: 5,979
Yeah, I agree with everything been said before. But it doesn’t hurt to ask… I had luck several times that the EuroBonus agent added a short haul segment to my longhaul reservation.
Last time even on a *A ticket with LH F. Was booked HAM-MUC-SFO-MUC-HAM and the agent added CPH- and -CPH to the ticket. For free, no chance fee or anything.
Didn’t thought that to be possible… but obviously it is.
And yes… I took those flights and all worked out fine
Last time even on a *A ticket with LH F. Was booked HAM-MUC-SFO-MUC-HAM and the agent added CPH- and -CPH to the ticket. For free, no chance fee or anything.
Didn’t thought that to be possible… but obviously it is.
And yes… I took those flights and all worked out fine
Feb 13, 2024, 5:30 am
#8
Join Date: Apr 2011
Location: OSL
Programs: SK Gold
Posts: 30
As long as there's availability you can call and have them add it to the booking. You might be slapped with a change fee of either 25USD og 75USD (honestly not sure if they will count the change as a transatlantic one or intra-europe). If it's a star alliance award ticket ie. one that involves other airlines in addition to SAS you're in luck and will only be slapped with a 15USD change fee. In both events taxes will be recalculated as well and will probably increase.