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Adding a segment to award reservation
I have booked an award ticket with Aerobonus for a SAS flight from Copenhagen to Los Angeles for 50k. However, I now want to add another segment from Paris (CDG) to Copenhagen, and I can see availability in business class. The new segment will have a 20-hour connection in Copenhagen. Can you please let me know if it's possible to modify my reservation to add this segment, and if it will be priced at 50k?
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Originally Posted by carlosiah
(Post 35969112)
I have booked an award ticket with Aerobonus for a SAS flight from Copenhagen to Los Angeles for 50k. However, I now want to add another segment from Paris (CDG) to Copenhagen, and I can see availability in business class. The new segment will have a 20-hour connection in Copenhagen. Can you please let me know if it's possible to modify my reservation to add this segment, and if it will be priced at 50k?
By and large you cannot add flights to a booking and you may need to cancel and rebook. If so, ensure there’s availability on the long haul segment. |
Would the agent be able to cancel the reservation I have from CPH-LAX, which should go back to the awards bucket, and then create the new reservation now from CDG-CPH-LAX? Is that possible?
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Originally Posted by carlosiah
(Post 35969336)
Would the agent be able to cancel the reservation I have from CPH-LAX, which should go back to the awards bucket, and then create the new reservation now from CDG-CPH-LAX? Is that possible?
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Originally Posted by dodgeflyer
(Post 35969315)
This should be in the AC forum.
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Seems like the OP is talking about Eurobonus.
Unless there is current availability for CPH-LAX I wouldn't cancel and expect the seat to go back in award inventory. Expecting this can easily lead to disappointment (and frustration that the confirmed C/J class seat to LAX is gone). Most likely you will not be able to modify the existing EB award without cancelling CPH-LAX unless you find an agent who really knows what he/she is doing and is prepared to go the extra mile for you. It is much easier for the agent to cancel and book CDG-LAX from scratch. I suggest to give it a shot, but you should make it very clear that agent shouldn't cancel the CPH-LAX segment. |
Yeah, I agree with everything been said before. But it doesn’t hurt to ask… I had luck several times that the EuroBonus agent added a short haul segment to my longhaul reservation.
Last time even on a *A ticket with LH F. Was booked HAM-MUC-SFO-MUC-HAM and the agent added CPH- and -CPH to the ticket. For free, no chance fee or anything. Didn’t thought that to be possible… but obviously it is. And yes… I took those flights and all worked out fine ;) |
Originally Posted by carlosiah
(Post 35969112)
Can you please let me know if it's possible to modify my reservation to add this segment, and if it will be priced at 50k?
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