Points expiration in times of COVID19
#47
Join Date: Feb 2018
Location: Denmark
Programs: EBD (*G) & Delta Gold Medallion (STE+)
Posts: 158
Are those flyers really a loss? I imagine it would suck having to do a lot of very short flights on very cheap tickets before getting the status back and I doubt they really have alternatives. In my book those are exactly the elites you don't want to pamper in these times.
My point is that people qualifying by segments are not necessarily flying on cheap flights. Cheapest SK flight is often quite expensive the last couple of weeks. Having to requalify would really suck - especially as I'd have to start over with LTG qualification.
#48
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,837
Sure, we can always discuss if having too many cheapo elites dilute the status for high spending elites by impacting the exclusivity, which in turn might have an impact on extra services provided.
Moving those folks back in the qualification queue for 2021 would allow for some relief on the challenges SAS has currently.
#49
Join Date: May 2008
Location: ARN
Posts: 3,480
But as a consumer who gets their status from actual frequent flying? Stacking 30-60 minute flights is a chore, not frequent travel.
I understand that a portion of flyers qualifying on segments are doing so with actual spend and simply fall victim to the mechanics of the point accrual logic that EuroBonus applies. The majority however are AAL-CPH (example, not statistic) commuters that do a hilarious amounts of flights per year while total time spend in the air does not get close to actual frequent flyers.
I understand that a portion of flyers qualifying on segments are doing so with actual spend and simply fall victim to the mechanics of the point accrual logic that EuroBonus applies. The majority however are AAL-CPH (example, not statistic) commuters that do a hilarious amounts of flights per year while total time spend in the air does not get close to actual frequent flyers.
#50
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,252
Though I would add that Star Alliance should look at their tiers and get an alliance wide status recognition above Star Alliance Gold, to give something more back to the ones that actually does fly multiple times J long haul every month.
#51
Join Date: Feb 2018
Location: Denmark
Programs: EBD (*G) & Delta Gold Medallion (STE+)
Posts: 158
Those tickets book into C meaning that there is very limited benefits from being EBG (just the Gold Lounge I guess) and as they get 1,000 points/segment they qualify by points and segments at the same time.
#52
Original Poster
Join Date: Apr 2010
Location: Cape Town, WC
Programs: AF LTP, LH Sen, M Amb
Posts: 400
Well... Expiration of my 26K points comes in just a couple of days. Just got off the phone with EuroBonus support. Had an empathic chatty agent who was genuinely apologetic for his company policies. SAS would do no nothing to extend points. It's my understanding they actually do everything possible to expire points. As I noticed I had a very nice agent who was willing to check Star Alliance availability when I mentioned it's unfair to limit my redemption options and force points to expire. The system is up and running. He was able to locate availability and prepare a reservation for TK flights to SEZ (the award I was going to spend my points). Then put me on hold to get an authorisation for ticketing. He wasn't allowed to issue a ticket by a supervisor.
I had a last resort option - to book a domestic RT from OSL to Lofoten as far in advance as possible for late May 2021 (with 50/50 chance of using it). SAS has got you covered [sarcasm]. There is conveniently no availability at base 5000 points level for late May 2021, only at 12000+ points each way.
Like United SAS is screwing customers every possible way. I'm honestly surprised to see such approach from a Scandinavian company where business ethics is just about best in the world.
Looks like my only option now is to book an award ticket and hope a flight would get cancelled (then SAS on a case-by-case basis may grand extension). Any suggestion what flights in near future that are on sale now have the best chances to get cancelled?
I had a last resort option - to book a domestic RT from OSL to Lofoten as far in advance as possible for late May 2021 (with 50/50 chance of using it). SAS has got you covered [sarcasm]. There is conveniently no availability at base 5000 points level for late May 2021, only at 12000+ points each way.
Like United SAS is screwing customers every possible way. I'm honestly surprised to see such approach from a Scandinavian company where business ethics is just about best in the world.
Looks like my only option now is to book an award ticket and hope a flight would get cancelled (then SAS on a case-by-case basis may grand extension). Any suggestion what flights in near future that are on sale now have the best chances to get cancelled?
#53
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
For those who have Eurobonus points about to expire, is the smart choice to book am award trip as late as possible (April/May 2021) in the hope that things are back to normal or a new normal? I was thinking of booking an award flight from Stockholm to Aberdeen in October but perhaps it's too soon and too risky?
#55
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,252
I know this is defined somewhere in the rules for transfer, but I can't remember the details. If you can transfer them to a Diamond or Pandion member, for sure. But transfers of points is quite pricey.
#56
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,669
#57
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,252
#58
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,669
- If you regret the transfer of points and the points have expired since the date of the transfer, the expired points will not be reinstalled at you account.
Go figure they have disabled purchase and transfer so this is really a slap in the face as you cannot even pay to rescue some points.
#59
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,669
Looking at the FAQ I have now found the following, so yes, a new expiration date is granted but you cannot park those points in one account and then immediately transfer them back;
The points I wish to transfer to someone else's account are about to expire. For how long will they be valid in the new account?
Transferred EuroBonus Extra points are valid for 5 years from the date of transfer. Please note that returning points to your account will cause previously expired points to expire, meaning you cannot recover points that have expired since the transaction was made.
The points I wish to transfer to someone else's account are about to expire. For how long will they be valid in the new account?
Transferred EuroBonus Extra points are valid for 5 years from the date of transfer. Please note that returning points to your account will cause previously expired points to expire, meaning you cannot recover points that have expired since the transaction was made.
#60
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,252
Looking at the FAQ I have now found the following, so yes, a new expiration date is granted but you cannot park those points in one account and then immediately transfer them back;
The points I wish to transfer to someone else's account are about to expire. For how long will they be valid in the new account?
Transferred EuroBonus Extra points are valid for 5 years from the date of transfer. Please note that returning points to your account will cause previously expired points to expire, meaning you cannot recover points that have expired since the transaction was made.
The points I wish to transfer to someone else's account are about to expire. For how long will they be valid in the new account?
Transferred EuroBonus Extra points are valid for 5 years from the date of transfer. Please note that returning points to your account will cause previously expired points to expire, meaning you cannot recover points that have expired since the transaction was made.
Are there still restrictions on who you can book for? I know I have booked flights for friends coming to Japan on my points, at that point it was technically not allowed but the agent did not stop when I said "I am booking for a friend, and am not flying myself"