Strike?
Oct 27, 2018, 1:11 pm
#2
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,645
Aviapartner staff striking at BRU — this caused several delays and cancellations yesterday (I was also affected even though kudos to SAS for the way they handled my ‘disrupted routing’ and for getting me to Warsaw on time). That said, I thought industrial actions had come to an end but I haven’t caught up with the latest and it could be that things are yet to settle, reason why airlines may be proactively adjusting their schedules.
G
G
Oct 27, 2018, 1:35 pm
#4
Join Date: Sep 2010
Location: CPH, BRU
Programs: LH SEN* (*G), EBG (*G)
Posts: 792
Strikes in transport should be forbidden, only work because they take disproportionate amount of people hostage......
Oct 27, 2018, 4:19 pm
#6
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,275
I have a colleague ”mildly frustrated” over this. His ARN-BRU was cancelled on Friday. He eventually came via AMS and train. Needless to say, train was India-full.
He got today a message that his BRU-ARN tomorrow was cancelled, and he had been rebooked to a flight Monday evening (so 30+h later!). He got a new booking from AMS, but now all good trains are full...
Stupid thing is that SN sells tickets to BMA for tomorrow, but nobody (SAS not corporate TA) offered him that, and I heard about all these issues too late.
He is EBG with Plus ticket. He kinda expected more info and better support both from TA and SAS. Now he /we have had to figure out everything ourselves.
Good thing I fly AY. Different grounf handling agent.
He got today a message that his BRU-ARN tomorrow was cancelled, and he had been rebooked to a flight Monday evening (so 30+h later!). He got a new booking from AMS, but now all good trains are full...
Stupid thing is that SN sells tickets to BMA for tomorrow, but nobody (SAS not corporate TA) offered him that, and I heard about all these issues too late.
He is EBG with Plus ticket. He kinda expected more info and better support both from TA and SAS. Now he /we have had to figure out everything ourselves.
Good thing I fly AY. Different grounf handling agent.
Oct 28, 2018, 2:01 am
#7
Join Date: May 2018
Programs: SAS Gold, Hilton Diamond, OWS
Posts: 243
I think the OP means lost hotel night at the destination. Duty of care does not cover lost hotel nights but only provides a hotel for the night at the place of departure. I wouldn’t expect SAS to cover anything not required.
Oct 28, 2018, 4:50 am
#8
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,818
I have a colleague ”mildly frustrated” over this. His ARN-BRU was cancelled on Friday. He eventually came via AMS and train. Needless to say, train was India-full.
He got today a message that his BRU-ARN tomorrow was cancelled, and he had been rebooked to a flight Monday evening (so 30+h later!). He got a new booking from AMS, but now all good trains are full...
Stupid thing is that SN sells tickets to BMA for tomorrow, but nobody (SAS not corporate TA) offered him that, and I heard about all these issues too late.
He is EBG with Plus ticket. He kinda expected more info and better support both from TA and SAS. Now he /we have had to figure out everything ourselves.
Good thing I fly AY. Different grounf handling agent.
He got today a message that his BRU-ARN tomorrow was cancelled, and he had been rebooked to a flight Monday evening (so 30+h later!). He got a new booking from AMS, but now all good trains are full...
Stupid thing is that SN sells tickets to BMA for tomorrow, but nobody (SAS not corporate TA) offered him that, and I heard about all these issues too late.
He is EBG with Plus ticket. He kinda expected more info and better support both from TA and SAS. Now he /we have had to figure out everything ourselves.
Good thing I fly AY. Different grounf handling agent.
Oct 28, 2018, 10:22 am
#9
Original Poster
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,397
SAS support at outstations, even major ones such as AMS or BRU is horrible and typically it is impossible to get local support and the Diamond line just doesn't care about passengers. The solution is really to not fly SAS, I use the SN flights from BMA all the time and SN has never let me down.
Oct 28, 2018, 2:16 pm
#10
Original Poster
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,397
Lovely stuff. Cancelled again at 21:00 by an automated text, talked to the same agent as last night and rebooked....this time on SN. Oddly enough, tomorrow's 11:50 SK flight to BRU is cancelled but the 11:50 SN flight is expected to fly...so at least nothing seems to have changed in our planning other than the airline. I am curious to know how many flights have started up again and why SAS is still cancelling, but will not hold my breath until tomorrow morning.
October has been an unpleasant month for SAS and my relationship. Aside from the decreased earning and apparent changes to my AMEX, they managed to botch out Christmas booking on TG and now two cancellations for our höstlov trip. Just too much drama for me and I sincerely hope to make it through the year without more problems. We have nothing booked on SK next year and it looks to remain that way if things continue in this manner.
October has been an unpleasant month for SAS and my relationship. Aside from the decreased earning and apparent changes to my AMEX, they managed to botch out Christmas booking on TG and now two cancellations for our höstlov trip. Just too much drama for me and I sincerely hope to make it through the year without more problems. We have nothing booked on SK next year and it looks to remain that way if things continue in this manner.
