Points registration
May 24, 2018, 4:02 pm
#1
Original Poster
Join Date: Feb 2018
Location: Denmark
Programs: EBD (*G) & Delta Gold Medallion (STE+)
Posts: 158
Points registration
Hi
I値l become EBG on Monday evening and early Thursday morning I have more SK flights.
I値l become EBG on Monday evening and early Thursday morning I have more SK flights.
I知 flying from Denmark to Sweden and back.
Is is there any way that I can ensure (or enhance chances) that the points/segments are registered in time? Based on recent experience I have to be pretty lucky and manual retro reg is not possible so early I assume.
I have emailed ebreteo with the same question but I doubt they will even get to my mail before the flights.
Any help would be appreciated :-)
Is is there any way that I can ensure (or enhance chances) that the points/segments are registered in time? Based on recent experience I have to be pretty lucky and manual retro reg is not possible so early I assume.
I have emailed ebreteo with the same question but I doubt they will even get to my mail before the flights.
Any help would be appreciated :-)
May 25, 2018, 1:59 am
#4
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
Chances are that both points & segments will post before your flight Thursday morning however it is unlikely that status will reflect accordingly at that stage. In short, even if SAS customer services will be able to credit points straight after your flight Monday evening (which I strongly doubt to start with), I don't think they can manually push status through before Thursday. In any case, let us know how it goes.
G
G
May 25, 2018, 2:07 am
#5
Original Poster
Join Date: Feb 2018
Location: Denmark
Programs: EBD (*G) & Delta Gold Medallion (STE+)
Posts: 158
Chances are that both points & segments will post before your flight Thursday morning however it is unlikely that status will reflect accordingly at that stage. In short, even if SAS customer services will be able to credit points straight after your flight Monday evening (which I strongly doubt to start with), I don't think they can manually push status through before Thursday. In any case, let us know how it goes.
G
G
Thanks both for your answers and I値l make sure to let you know how it goes.
May 25, 2018, 2:09 am
#6
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,962
Back in the days I had no luck in getting my points being processed earlier. Well, that is a one-time annoyance. But at least my experience is that status changed when the thresholds (points in my case) were crossed.
May 25, 2018, 2:12 am
#7
Original Poster
Join Date: Feb 2018
Location: Denmark
Programs: EBD (*G) & Delta Gold Medallion (STE+)
Posts: 158
It is but I am flying out of LHR Thursday and it would be very helpful to have fast track. Also I have a fairly long connection in CPH after the Priority Pass lounges are closed.
May 25, 2018, 2:20 am
#9
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
G
May 25, 2018, 2:24 am
#10
Original Poster
Join Date: Feb 2018
Location: Denmark
Programs: EBD (*G) & Delta Gold Medallion (STE+)
Posts: 158
May 25, 2018, 2:58 am
#11
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
May 30, 2018, 12:21 am
#13
Original Poster
Join Date: Feb 2018
Location: Denmark
Programs: EBD (*G) & Delta Gold Medallion (STE+)
Posts: 158
So here is the update.
I e-mailed EBretro but did not get any answer. I also tried customer service but they could not do anything (phone and chat).
Turned out however that the points registered Tuesday evening (so between 24 and 26 hours after the last of the four flights). Status in app and online was changed to Gold immediately. I have checked in for the flights tomorrow and the boarding passes are in Group A so all is good for fast track and lounge.
Thanks for your input again.
I e-mailed EBretro but did not get any answer. I also tried customer service but they could not do anything (phone and chat).
Turned out however that the points registered Tuesday evening (so between 24 and 26 hours after the last of the four flights). Status in app and online was changed to Gold immediately. I have checked in for the flights tomorrow and the boarding passes are in Group A so all is good for fast track and lounge.
Thanks for your input again.
May 30, 2018, 5:12 am
#14
Join Date: Sep 2010
Location: CPH
Programs: SK-EBD
Posts: 1,273
So here is the update.
I e-mailed EBretro but did not get any answer. I also tried customer service but they could not do anything (phone and chat).
Turned out however that the points registered Tuesday evening (so between 24 and 26 hours after the last of the four flights). Status in app and online was changed to Gold immediately. I have checked in for the flights tomorrow and the boarding passes are in Group A so all is good for fast track and lounge.
Thanks for your input again.
I e-mailed EBretro but did not get any answer. I also tried customer service but they could not do anything (phone and chat).
Turned out however that the points registered Tuesday evening (so between 24 and 26 hours after the last of the four flights). Status in app and online was changed to Gold immediately. I have checked in for the flights tomorrow and the boarding passes are in Group A so all is good for fast track and lounge.
Thanks for your input again.
And good to know, that status changes immediately. It did when my wife went from Gold to Diamond last year. I don't see any (good) reason that it shoudn't - but of course with SAS IT ....