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-   -   Points registration (https://www.flyertalk.com/forum/sas-eurobonus/1911020-points-registration.html)

SASegments May 24, 2018 4:02 pm
Points registration
 
Hi

I値l become EBG on Monday evening and early Thursday morning I have more SK flights.
I知 flying from Denmark to Sweden and back.

Is is there any way that I can ensure (or enhance chances) that the points/segments are registered in time? Based on recent experience I have to be pretty lucky and manual retro reg is not possible so early I assume.

I have emailed ebreteo with the same question but I doubt they will even get to my mail before the flights.

Any help would be appreciated :-)

SASegments May 24, 2018 4:04 pm
.....

CPH-Flyer May 24, 2018 4:40 pm
Wait and see what happens. No methods to speed it up.

AlicorporateUK May 25, 2018 1:59 am
Chances are that both points & segments will post before your flight Thursday morning however it is unlikely that status will reflect accordingly at that stage. In short, even if SAS customer services will be able to credit points straight after your flight Monday evening (which I strongly doubt to start with), I don't think they can manually push status through before Thursday. In any case, let us know how it goes.

G

SASegments May 25, 2018 2:07 am
Originally Posted by AlicorporateUK (Post 29792392)
Chances are that both points & segments will post before your flight Thursday morning however it is unlikely that status will reflect accordingly at that stage. In short, even if SAS customer services will be able to credit points straight after your flight Monday evening (which I strongly doubt to start with), I don't think they can manually push status through before Thursday. In any case, let us know how it goes.

G
Oh, ok, that痴 a little disappointing as I had hoped the status would change automatically when reaching 45 segments.

Thanks both for your answers and I値l make sure to let you know how it goes.

Jainzar May 25, 2018 2:09 am
Back in the days I had no luck in getting my points being processed earlier. Well, that is a one-time annoyance. But at least my experience is that status changed when the thresholds (points in my case) were crossed.

SASegments May 25, 2018 2:12 am
Originally Posted by Jainzar (Post 29792410)
Back in the days I had no luck in getting my points being processed earlier. Well, that is a one-time annoyance. But at least my experience is that status changed when the thresholds (points in my case) were crossed.
It is but I am flying out of LHR Thursday and it would be very helpful to have fast track. Also I have a fairly long connection in CPH after the Priority Pass lounges are closed.

Tango Alpha May 25, 2018 2:18 am
Points are posting fast at present. At least my two SK-flights Tuesday appeared Wednesday.

I strongly believe that your status will change immediately in the app/website. So your odds are good IMHO.

AlicorporateUK May 25, 2018 2:20 am
Originally Posted by Jainzar (Post 29792410)
at least my experience is that status changed when the thresholds (points in my case) were crossed.
I remember having to wait for nearly a week between EBS & EBG (which was annoying to say the least as I wanted to make the most of lounge, fast track etc.) whereas EBD showed a couple of days after the 90th flight showed up amongst my transactions. For the records, other airlines (at least those I have experience with i.e. LO/AF-KL/AZ) follow the same pattern in the sense that status is not updated straight away, I remember hitting Platinum with Flying Blue and, even though my profile was correctly showing the new status, this was not feeding through whenever I made a new booking. Again, merely a data point but I hope that [MENTION=884435]SASegments[/MENTION] will have more luck and congratulations by the way for reaching EBG :)

G

SASegments May 25, 2018 2:24 am
Originally Posted by AlicorporateUK (Post 29792432)
congratulations by the way for reaching EBG :)

G
Thanks a lot. My first time as EBG so now I知 going for lifetime Gold :-)

CPH-Flyer May 25, 2018 2:58 am
Originally Posted by SASegments (Post 29792440)


Thanks a lot. My first time as EBG so now I知 going for lifetime Gold :-)
​​​​​​
Happy flying for the next 10 year. :D

tgj1974 May 25, 2018 11:16 am
For lounge, I guess you can just show your status in the app. For fast track in LHR, I am more sceptical.

SASegments May 30, 2018 12:21 am
So here is the update.

I e-mailed EBretro but did not get any answer. I also tried customer service but they could not do anything (phone and chat).

Turned out however that the points registered Tuesday evening (so between 24 and 26 hours after the last of the four flights). Status in app and online was changed to Gold immediately. I have checked in for the flights tomorrow and the boarding passes are in Group A so all is good for fast track and lounge.

Thanks for your input again.

Tango Alpha May 30, 2018 5:12 am
Originally Posted by SASegments (Post 29807910)
So here is the update.

I e-mailed EBretro but did not get any answer. I also tried customer service but they could not do anything (phone and chat).

Turned out however that the points registered Tuesday evening (so between 24 and 26 hours after the last of the four flights). Status in app and online was changed to Gold immediately. I have checked in for the flights tomorrow and the boarding passes are in Group A so all is good for fast track and lounge.

Thanks for your input again.
Thanks for update.

And good to know, that status changes immediately. It did when my wife went from Gold to Diamond last year. I don't see any (good) reason that it shoudn't - but of course with SAS IT ....


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