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UA domestic flight registers as extra points only?

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UA domestic flight registers as extra points only?

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Old Sep 29, 2017, 1:21 am
  #1  
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Join Date: Jan 2012
Location: Koala Lemur
Programs: SK EBD LTG (*G)
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UA domestic flight registers as extra points only?

Just got credit for my first UA flight in a loong time. It was a Y flight, sold on an 080 stock by a non-online TA. The fare basis was K1KWINK (I guess an LO fare) so from that I guess the booking class was K, but probably this does not speak much for the UA segment. Even though the flight seems to be booked under the UA flight number I can't figure out what the booking class was.

Now interestingly, the flight only registered as extra points (and zero basic points). According to the table this should never be the case for UA flights? (https://www.flysas.com/en/eurobonus/...rlines/united/) All earning classes seem to be earning basic points as well? Anybody has seen this?
SK2751 is offline  
Old Sep 29, 2017, 1:59 am
  #2  
 
Join Date: Sep 2012
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Was is operated by some local airline behalf of UA? Or be UA mainline or the bigger integrated partner airlines, e.g. UA Express?
fassy is offline  
Old Sep 29, 2017, 4:27 am
  #3  
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Join Date: Jul 2011
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I have sometimes had a gap between the extra points and the basis points posting. Not a full day though. It has been a while, so I can't remember which one showed first.

Call EB member service, should be an easy fix.
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Old Sep 29, 2017, 5:40 am
  #4  
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OK. Will try to call. The flight was operated by the mainline (not by UA Express, etc)
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Old Sep 29, 2017, 1:38 pm
  #5  
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Update: In the end the extra points magically converted themselves to basic points after ca. 3 days of the original credit, before I managed to call.
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