Missing points with *A
Dec 16, 2013 | 7:42 am
#1
Original Poster
Join Date: Nov 2002
Location: CPH, MMX Sweden
Programs: SAS EBG, Flying Blu Gold, Etihad Gold
Posts: 380
Missing points with *A
Who hasn't had the pleasure 
to fill in the online retro form, even you have done 'the right thing' from the beginning. Good that they are working on it!
EuroBonus and Star Alliance member airlines value your feedback
As a valued EuroBonus member, we appreciate your feedback that will help us improve automated mileage accrual across the Star Alliance carriers to further enhance your seamless travel experience. To complete the survey, please click here.
to fill in the online retro form, even you have done 'the right thing' from the beginning. Good that they are working on it!EuroBonus and Star Alliance member airlines value your feedback
As a valued EuroBonus member, we appreciate your feedback that will help us improve automated mileage accrual across the Star Alliance carriers to further enhance your seamless travel experience. To complete the survey, please click here.
Dec 16, 2013 | 1:29 pm
#2
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: EB Diamond, AY+ Gold, A3*G, Strawberry Lifetime Platinum, GHA Discovery Titanium, SJ Prio Black
Posts: 15,184
It just ends with a perky message "You should ensure you enter your FF# at the time of booking" (which I indicated I did..). Is that all the survey does?!
To earn miles / points you need to ensure that your frequent flyer membership number is entered into your booking reservation. We advise you to always give your card number when booking the flight. In addition you should check that your membership number is correctly entered when checking in for your flight.
Last edited by intuition; Dec 16, 2013 at 1:31 pm Reason: Added the reply