Who hasn't had the pleasure to fill in the online retro form, even you have done 'the right thing' from the beginning. Good that they are working on it!

EuroBonus and Star Alliance member airlines value your feedback
As a valued EuroBonus member, we appreciate your feedback that will help us improve automated mileage accrual across the Star Alliance carriers to further enhance your seamless travel experience. To complete the survey, please click here.