Ubbe

WW2 I think...

vegas73

You don't get Pri-tags as SK*G in DUS either (LH FC chek-in for SK flights).
When pointing out what's stated in Star A charter, answer is: Not for SK-flights.

agehall

Interesting. This could explain why I didn't get a prio-tag on my bag when flying FRA-ARN on SK. I didn't see that the agent never put the tag on, so I didn't notice until I got home.

sentom

and it took a lot of complaining, i regularly fly out of GOT and HON service used to be a nightmare when booked on the LH flights. most of the times the crew had no idea about HONs on board...

Bernie2012

Well, miles and more is the program for the flag carriers of Poland, Austria, Belgium, Switzerland & Germany, I bet you have to look rather on the governing attitude @ CPH...

And I don't find the entry levels for SEN or HON particularly low..

SK2751

this is not logical . Service for SEN/Hon is a Matter of LH and what they pay for. SK is only obliged to provide alliance benefits.

Bernie2012

I did not hear that LH or LO don't pay their bills and speaking about *A benefits, can you tell me which are currently beeing offered in CPH? there isn't even a fast track at the moment available.

Kallio

Fast track security is not a *A benefit. And in some places even LH does not offer to its own business passengers or elites even though it is made available by the airport.

Bernie2012

Funny, I can't technically open *A hp (seems overloaded or so), but if you would be a seller from SAS, what would you sell me as "benefits" for non EB frequent travelers using SAS?

(How comes that LH/LO manage fast track on ROM, ARN, PRG and on CPH at the moment not?)

another_shot

Guys
I think you loosing a plot. What is the value of priority tags if baggage is not prioritised system wise through the contracts (except long haul)?
I'm flying SK and LH a lot and I regularly see priority-tagged baggage is by far not among first to appear on the belt. Just landed in MAD with LH and my tagged bags appeared around middle of all bags, same for others tagged bags.

This cannot be just a co-incidence. When I'm on long haul with SK or LH priority bags are almost always first on the belt overseas, and almost never on short haul.

SK2751

I am just saying that the attitude is wrong. There are certain *A business agreements that are made when you join the alliance (with these we sometimes have problems too, but then this is not the point of discussion here). Fast track is not one of the agreed benefits. It seems that priority baggage tags are another.

Maybe fast track is simply too expensive for LH to pay in CPH for its status pax. One can bea bit irritated with CPH or SK (as the handling partner) for the situation, but blaming them for this one cannot. In the end it is LH with who you enter a contract, and they choose the services they are able to offer. You can only start blaming SAS or CPH if they do not deliver on *contracted* services. Let's be reasonable.

SK decided that fast track is important for its passengers and pays for it. Now some LH boy here runs around and is mad that SAS treats they pax well. This is ridiculous ...

Bernie2012

First, I am a *A boy, ok? I happend to be a member of Miles & More but I fly only 40% with LH.

Second, I believe you have read my detailed posts on how CPH did act numerous times.

Third, isn't it strange for you that airports not belonging to any of the members of *A offer all the good stuff, but CPH, hub of one of the founding members of *A, does not get somehow their stuff together to get things going the same way like elsewhere? Jesus...

SK2751

I believe that they normally do what are the published benefits. Modulo some irregularities that should of course be fixed, but things discussed here, fast track and priority baggage tags, are not published *A benefits. You are rightly unhappy as a customer to not receive the service you would like. I would also like (as an LH/LO flier as well) to be treated better in CPH. But I see no point to be mad at SAS for this, if LH/LO do not guarantee the services I need in CPH.

For the record, I also have my share of frustration with CPH. But these here do not appear justified.

mkgrip

It's SAS, don't expect it to be consistent. They might have one set of rules in the Swedish side, another on the Danish site, third on English site and fourth one on the check-in counter.

I've been denied access to the Scandinavian lounge on *A F ticket, despite checking the issue from the SAS site and with customer service before the trip, had to argue whether or not SK FO benefits apply on KF flights and so on.

Maybe now that they should get one managent in one place, they might actually start acting like one airline.

Bernie2012

Wazow, please, get your facts better together:
http://www.staralliance.com/en/benef...silver-status/

I have no interest in inventing accusations just to bash SAS's CPH base, all what i and others said are facts, documented and subject to complaints.