Mypoints Question
#16




Join Date: Apr 1999
Location: Andover, MA, 01810
Posts: 1,988
****. My account was disabled a couple of years ago, and I had to deal with Peter Schoonyoung, and so far, it hasn't been re-enabled. I was hoping that when UA took over the old customer don't-care team would be jettisoned and I could deal with some reasonable people.
#17
Join Date: Aug 2001
Location: Texas USA
Posts: 454
Here is what I had to do to get both of our accounts back up: This was from MyPoints email:
"However, in order to aid our resolution of this situation, we are requesting that you fax us a copy of a valid State or Federal Identification. This is a routine security measure implemented to protect both your account and the MyPoints program. Please fax the document to (415) 676-2054, ATTN: Membercare. Feel free to black out any information other than name, birth date and photo which all must be legible in the copy. We will be able to reactivate your account shortly after receiving the requested document. We appreciate your cooperation in this matter and thank you for your patience. Should you have any additional questions regarding this issue, please contact us at [email protected]."
Sincerely,
MyPoints.com
Hopefully, this will help you all!!
[This message has been edited by bigeyes1 (edited 02-03-2002).]
"However, in order to aid our resolution of this situation, we are requesting that you fax us a copy of a valid State or Federal Identification. This is a routine security measure implemented to protect both your account and the MyPoints program. Please fax the document to (415) 676-2054, ATTN: Membercare. Feel free to black out any information other than name, birth date and photo which all must be legible in the copy. We will be able to reactivate your account shortly after receiving the requested document. We appreciate your cooperation in this matter and thank you for your patience. Should you have any additional questions regarding this issue, please contact us at [email protected]."
Sincerely,
MyPoints.com
Hopefully, this will help you all!!
[This message has been edited by bigeyes1 (edited 02-03-2002).]

