Gift Certificates.Com pulls the plug on Reward Program
#1
Original Poster
Ambassador: World of Hyatt




Join Date: Apr 2000
Location: San Diego,CA
Posts: 11,163
Gift Certificates.Com pulls the plug on Reward Program
Hurry to cash in for redemption if you are in the rewards program of Gift Certs .com The program ended with no notification to customers and I spent a fortune with them.Leaving for Australia Monday and got lucky by checking my account balance Hurry!!
All rewards must br redeemed by approx August 5.This is one more slimy and sneaky scam like exit.It is lacking total client respect as Greenpoints similary demonstrated
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AA & Starwood Platinum
Diamond Hyatt, Hilton Diamond
U/A Premier Exec
[This message has been edited by 777 global mile hound (edited 07-21-2001).]
[This message has been edited by 777 global mile hound (edited 07-21-2001).]
All rewards must br redeemed by approx August 5.This is one more slimy and sneaky scam like exit.It is lacking total client respect as Greenpoints similary demonstrated
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AA & Starwood Platinum
Diamond Hyatt, Hilton Diamond
U/A Premier Exec
[This message has been edited by 777 global mile hound (edited 07-21-2001).]
[This message has been edited by 777 global mile hound (edited 07-21-2001).]
#2


Join Date: Feb 1999
Posts: 1,278
From the giftcertificates.com web site, buried in account info
The rumor from www.f--kedcompany.com (fill in the --) is that the company is running out of funding.
So, be careful when you order and redeem those points now.
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He who dies with the most miles ... is dead.
[This message has been edited by ontheroad (edited 07-21-2001).]
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">To better reward our customers we will now be sending special offers and promotions via email and regular mail. This change will allow you the ease and convenience of taking advantage of your gift immediately.
With this improvement we will be discontinuing our online Rewards Program as of July 9, 2001. You will be able to redeem any accrued points until August 5, 2001. If you have 500 or more points, click on Redeem Reward Points to receive your $25 SuperCertificate(s).
Please note: It takes 30 days from your order date for your points to become active.</font>
With this improvement we will be discontinuing our online Rewards Program as of July 9, 2001. You will be able to redeem any accrued points until August 5, 2001. If you have 500 or more points, click on Redeem Reward Points to receive your $25 SuperCertificate(s).
Please note: It takes 30 days from your order date for your points to become active.</font>
So, be careful when you order and redeem those points now.
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He who dies with the most miles ... is dead.
[This message has been edited by ontheroad (edited 07-21-2001).]
#3
Original Poster
Ambassador: World of Hyatt




Join Date: Apr 2000
Location: San Diego,CA
Posts: 11,163
You gotta love the executive who thinks his clients are really that stupid.In order to better reward our customers we will be ending our rewards program.You will now recieve spam (promos) in your email instead so we may better serve our company.We mean you.Oh I see that will certainly make me a better customer.Outstanding good will exit strategy. All awards will end in less then 10 days.We will also not bother to notify our loyal customers.Unless they get lucky and happen to surf onto our site.Customer service at its finast hour for sure.
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AA & Starwood,Marriott Platinum
Diamond Hyatt, Hilton Diamond
U/A Premier Exec
[This message has been edited by 777 global mile hound (edited 07-22-2001).]
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AA & Starwood,Marriott Platinum
Diamond Hyatt, Hilton Diamond
U/A Premier Exec
[This message has been edited by 777 global mile hound (edited 07-22-2001).]
#4
Join Date: Nov 2000
Location: new brunswick, new jersey and farmington, conn. USA
Posts: 615
well, this is just like compubank all over again. compubank's competitive "advantage" was ClickMiles, and they became too expensive to award, which in turn cost them customers. like giftcertificates.com, their slide was no secret, but losing that advantage was the nail in the coffin that kept it shut. the rewards program was the point of giftcertificates.com; otherhow, GCs are easy enough to find and send online. without it, they're gonna die and they're gonna die fast. sad, really.
#5
Join Date: May 2000
Location: Fairlawn, Ohio, USA
Posts: 292
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ontheroad:
The rumor from www.f--kedcompany.com (fill in the --) is that the company is running out of funding.
So, be careful when you order and redeem those points now.
[/B]</font>
The rumor from www.f--kedcompany.com (fill in the --) is that the company is running out of funding.
So, be careful when you order and redeem those points now.
[/B]</font>
The latest is that GiftCertificates.com has received substantial additional funding about six weeks ago. However the termination of this marketing program removes the primary reason why I would give them my business and not go directly to any company's web site to order my gift certificates...or go to their competition, 1800GiftCertificate.com (who still has a loyalty program).
By taking benefits away from your best customers, you take the chance of losing them...I sincerely hope the alternative marketing program is substantial enough for GiftCertificates.com...or I will say goodbye to them!
Finally, they had better do a better job of running their company...or they will go through the current round of funding faster than they went through the last round...then F'edCompany.com will make them a "200 Pointer" and put them in their Hall of Fame once and for all!
#8
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BobLinderman:
[...] or go to their competition, 1800GiftCertificate.com (who still has a loyalty program).</font>
[...] or go to their competition, 1800GiftCertificate.com (who still has a loyalty program).</font>
#10




Join Date: Apr 2001
Location: Oak Park, IL
Posts: 1,003
Like PG, I link to giftcertificates.com through goldpoints.com. Goldpoints gives at least 25 pts/$ spent. 2000 goldpoints transfers to 500 AA miles.
I think they have different rates for different airlines. And you have to join goldpoints through the Radisson site to get this deal with AA.
I think they have different rates for different airlines. And you have to join goldpoints through the Radisson site to get this deal with AA.
#11
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BobLinderman:
[...] or go to their competition, 1800GiftCertificate.com (who still has a loyalty program).</font>
[...] or go to their competition, 1800GiftCertificate.com (who still has a loyalty program).</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ILTE_Miles:
Bob, is the loyalty program to which refer the one for corporate accounts only, or is there another one? Thanks...</font>
Bob, is the loyalty program to which refer the one for corporate accounts only, or is there another one? Thanks...</font>
TIA
#12

Join Date: Feb 2000
Location: USA; UA-1K; Hyatt Diamond, SPG Platinum
Posts: 1,730
With thanks ONLY to this posting, I logged on to my GC.com account.....to find out that the $400 worth of supercertificates I had earned had been wiped out. I immediately called the company. They "couldn't imagine" how that could have happened, and certainly, I "must have used them". I got the CS manager on the phone who is researching this. They were curious that I didn't get an email announcing the end of the program. I NEVER saw anything about this reward program's being cancelled until this board. Again, thanks for the posting.
#13
Join Date: May 2001
Location: Boston, MA, USA--The home of the World Champion New England Patriots
Posts: 88
ILTE_miles-----I noticed you have been looking for an answer for a few days now and your wait is now over: 1800giftcertificate.com does have a loyalty program other than a corporate one. They don't do much to publicise it or explain it very well either for that matter. If you sign up as a member it gets explained to you (vaguely) at that time. You earn points for spending money and additional points if you use your gc's to buy online.
#14
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by magic miler:
ILTE_miles-----I noticed you have been looking for an answer for a few days now and your wait is now over: 1800giftcertificate.com does have a loyalty program other than a corporate one. They don't do much to publicise it or explain it very well either for that matter. If you sign up as a member it gets explained to you (vaguely) at that time. You earn points for spending money and additional points if you use your gc's to buy online. </font>
ILTE_miles-----I noticed you have been looking for an answer for a few days now and your wait is now over: 1800giftcertificate.com does have a loyalty program other than a corporate one. They don't do much to publicise it or explain it very well either for that matter. If you sign up as a member it gets explained to you (vaguely) at that time. You earn points for spending money and additional points if you use your gc's to buy online. </font>
Thanks again for the response.

