Trouble with Clickrewards redemption
Jun 20, 2001 | 2:52 pm
#1
Original Poster
Join Date: Mar 2001
Location: NJ, USA
Posts: 423
Trouble with Clickrewards redemption
I signed up with Clickrewards through the TWA offer and completed a survey. Now I have 850 points and I want to transfer them to AA. But everytime I try to redeem these points I end up in an endless cycle- I access my account, click on redeem, enter the # of miles that I want to redeem, they ask me to enter my email and password again, fill out # of miles, enter email and password...
What am I doing wrong?
What am I doing wrong?
Jun 21, 2001 | 12:27 pm
#3
Original Poster
Join Date: Mar 2001
Location: NJ, USA
Posts: 423
<font face="Verdana, Arial, Helvetica" size="2">Originally posted by maple:
Did you turn off cookies, or are you working behind a concrete firewall?</font>
Did you turn off cookies, or are you working behind a concrete firewall?</font>
I don't think I'm working behind a "concrete firewall" but i don't relly know.
Jun 21, 2001 | 12:36 pm
#4
Join Date: Nov 2000
Posts: 1,290
I have the same problem when I browse most websites because my firewall is in the supersafe mode which turns off all cookies, ActiveX, Java, etc.
So, to be able to surf sites like ClickRewards (when I claim stuff), I momentarily shut down my firewall, and the site goes through. I just claimed 850 miles from ClickRewards.
Hope this helps.
So, to be able to surf sites like ClickRewards (when I claim stuff), I momentarily shut down my firewall, and the site goes through. I just claimed 850 miles from ClickRewards.
Hope this helps.
Jun 22, 2001 | 9:44 am
#6
Join Date: Feb 2000
Location: USA; UA-1K; Hyatt Diamond, SPG Platinum
Posts: 1,730
Unfortunately, I can't help with the technical issues, since I haven't experienced them. What I HAVE experienced, though, is their customer service...some of the best in the online world.
The number is 415-836-7900...6AM-6PM Pacific. They'll take good care of you.
The number is 415-836-7900...6AM-6PM Pacific. They'll take good care of you.
Jun 22, 2001 | 12:08 pm
#7
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,291
flaco,
Go to your public library and log on to ClickRewards from there. If it works, you'll know the problem is with your computer.
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Addicted to airline miles? Check out: Mileage Workshop
[This message has been edited by MileageAddict (edited 06-22-2001).]
Go to your public library and log on to ClickRewards from there. If it works, you'll know the problem is with your computer.
------------------
Addicted to airline miles? Check out: Mileage Workshop
[This message has been edited by MileageAddict (edited 06-22-2001).]