Mypoints problem with big redemption - anyone else?
Jan 17, 2001 | 11:31 am
#16
Original Member
Join Date: May 1998
Location: Colorado Springs CO USA
Posts: 55
I have redeemed 3 separate times for Hilton points and never have had a problem. I bookmark the confirmation page as they suggest, so you can continue to go back and check on the progress of the redemption process. It does take 7-10 days for this process.
Jan 19, 2001 | 11:59 pm
#17
Original Poster
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,761
Still no luck getting emails returned. I friend has had the same problem with Vacation Miles and is simply getting stonewalled by Mypoints - again!
Jan 21, 2001 | 4:14 am
#18
Join Date: Feb 2000
Location: USA; UA-1K; Hyatt Diamond, SPG Platinum
Posts: 1,730
Mileschick is right on with the Hilton bit. Electronic rewards are easy for MYPOINTS and seem to post quickly. Just try and get something on a paper certificate though. There's no e-path to trace....just good old, slow human beings with ZERO customer accountability, as I've always said about them. Best bet for MYPOINTS is the electronic certificates.
Jan 21, 2001 | 8:06 am
#20
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
So "e" is better than "p"! 
Got that!
Yet aren't the Hyatt certs somewhat of a greater "value" than Hilton's points?
Perhaps I'm missing something here and I've got a load of uncashed points just looking for a redemption opportunity! Anyone? Thanks!
Got that!Yet aren't the Hyatt certs somewhat of a greater "value" than Hilton's points?
Perhaps I'm missing something here and I've got a load of uncashed points just looking for a redemption opportunity! Anyone? Thanks!
Feb 10, 2001 | 12:45 am
#21
Original Poster
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,761
Well here we have it - another enquiry to MyPoints tells me to wait 4-6 weeks AGAIN.
We're now into my fourth month trying to redeem these points. I wish I had done them 1,000 at a time rather than trying to get a big award.
The cynic in me says that this level of service is the result of wanting something for nothing. I've just registered www.ihatemypoints.com and would welcom any stories about other peoples redemption experiences to add. Please just email me.
I'm now trying to find out if any kind of illegal activity has occurred - wire or mail fraud - as my next step.
We're now into my fourth month trying to redeem these points. I wish I had done them 1,000 at a time rather than trying to get a big award.
The cynic in me says that this level of service is the result of wanting something for nothing. I've just registered www.ihatemypoints.com and would welcom any stories about other peoples redemption experiences to add. Please just email me.
I'm now trying to find out if any kind of illegal activity has occurred - wire or mail fraud - as my next step.