Greenpoints 12000 Points
Aug 7, 2000 | 8:54 am
#17
Join Date: Jul 2000
Location: Southwestern Va
Posts: 908
I've made 2 purchases through the GP site and have not received points. Purchases were made the end of June. GP tells me I must send GP the original purchase confirmation. Is anyone else having this same problem?
Aug 7, 2000 | 7:19 pm
#18
Join Date: Jan 2000
Location: Grand Rapids, MI, USA
Programs: Delta DM 1MM, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 315
anz,
I have made many purchases through greenpoints (probably 20+) and they have always been very good at posting until now Purchases on 7/10, 7/18, 7/17, 7/24, 7/28 have not posted automatically, I'm wondering whats going on. To greenpoints credit I called got an oprerator almost right away, and she was very professional, and told me to wait until 3 weeks had passed and to forward my e-mail purchase confirmation. I did this and I recieved an e-mail back in 2 1/2 hours saying the miles had been credited. It was no problem, but I wish I didn't have to watch them quite so closely.
I have made many purchases through greenpoints (probably 20+) and they have always been very good at posting until now Purchases on 7/10, 7/18, 7/17, 7/24, 7/28 have not posted automatically, I'm wondering whats going on. To greenpoints credit I called got an oprerator almost right away, and she was very professional, and told me to wait until 3 weeks had passed and to forward my e-mail purchase confirmation. I did this and I recieved an e-mail back in 2 1/2 hours saying the miles had been credited. It was no problem, but I wish I didn't have to watch them quite so closely.
Aug 8, 2000 | 7:57 pm
#20
Join Date: Apr 1999
Location: Northport, NY
Programs: Advantage 4MM
Posts: 1,742
Mile Dog,
Did you get am e-mail purchase confirmation from GP or the vendor ? I ordered a system from Dell on 8/3 and it was delivered today. No email from GP. I did access Dell thru GP. To protect myself I added "Greenpoints" on the second address line when I ordered. This way my invoice clearly shows I am entitled to points.
Did you get am e-mail purchase confirmation from GP or the vendor ? I ordered a system from Dell on 8/3 and it was delivered today. No email from GP. I did access Dell thru GP. To protect myself I added "Greenpoints" on the second address line when I ordered. This way my invoice clearly shows I am entitled to points.