Canceled flight
Sep 19, 2024 | 5:24 am
#1
Original Poster
Join Date: Sep 2024
Posts: 2
Canceled flight
This story is from the past, but it's relevant for the future.So, my friend had a flight from Berlin to London (and then from London to the USA with a different airline). However, the flight from Berlin was canceled without a clear reason. The airline said it was due to an issue with the "aircraft." They gave her a 15 voucher for food and simply rescheduled the flight. Afterward, she submitted a complaint, and they provided her with another voucher. However, she spent money on a car rental and other expenses. Is there any chance to get reimbursed for these costs?
Sep 19, 2024 | 9:38 am
#2
Join Date: Aug 2019
Location: BER
Programs: *A Gold, ST Elite Plus
Posts: 1,803
She might qualify for EC261 compensation (250€/pp) depending on how long before the cancellation happened. For all other expenses, she will not get Ryanair to reimburse her, that's what travel cancellation insurance is for.
Sep 19, 2024 | 9:57 am
#3
Ambassador: The British Airways Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 17,035
This story is from the past, but it's relevant for the future.So, my friend had a flight from Berlin to London (and then from London to the USA with a different airline). However, the flight from Berlin was canceled without a clear reason. The airline said it was due to an issue with the "aircraft." They gave her a 15 voucher for food and simply rescheduled the flight. Afterward, she submitted a complaint, and they provided her with another voucher. However, she spent money on a car rental and other expenses. Is there any chance to get reimbursed for these costs?