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Canceled flight
This story is from the past, but it's relevant for the future.So, my friend had a flight from Berlin to London (and then from London to the USA with a different airline). However, the flight from Berlin was canceled without a clear reason. The airline said it was due to an issue with the "aircraft." They gave her a €15 voucher for food and simply rescheduled the flight. Afterward, she submitted a complaint, and they provided her with another voucher. However, she spent money on a car rental and other expenses. Is there any chance to get reimbursed for these costs?
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She might qualify for EC261 compensation (250€/pp) depending on how long before the cancellation happened. For all other expenses, she will not get Ryanair to reimburse her, that's what travel cancellation insurance is for.
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Originally Posted by rocky_cap
(Post 36536613)
This story is from the past, but it's relevant for the future.So, my friend had a flight from Berlin to London (and then from London to the USA with a different airline). However, the flight from Berlin was canceled without a clear reason. The airline said it was due to an issue with the "aircraft." They gave her a €15 voucher for food and simply rescheduled the flight. Afterward, she submitted a complaint, and they provided her with another voucher. However, she spent money on a car rental and other expenses. Is there any chance to get reimbursed for these costs?
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Hello, she will reach you directly. Thank you for answering back. It's really good to know that someone is hearing.
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