Compensation for delayed flight
#16
FlyerTalk Evangelist




Join Date: Jul 2011
Location: Tokyo
Programs: JAL Diamond Metal (OWE), SK Gold (STE+, LTG), UA Platinum(*G),Marriott Titanium (LTP)
Posts: 26,546
Provided they don't claim extraordinary circumstances, which they probably will start with, they are due to pay compensation under EU261/UK261. Which is 250 Euro. Consequential losses on subsequent arrangements are not covered by the airline, that'll be for your travel insurance.
#17



Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,954
Will Ryanair cough up?
I was on the delayed FR2189 from ZAG yesterday [1,344km] - which Ryanair has already said was due to a technical problem with the original aircraft
timings of arrival into STN
exited runway 2:57 late
stopped taxi 3:03 late
seat belt sign off 3:04 late
I know that EU261 is defined as gate to gate - but do Ryanair abide by this?
does anybody have similar experience around the 3 hour timing with Ryanair?
https://www.flightera.net/en/flight_...DZA/2024-09-05
timings of arrival into STN
exited runway 2:57 late
stopped taxi 3:03 late
seat belt sign off 3:04 late
I know that EU261 is defined as gate to gate - but do Ryanair abide by this?
does anybody have similar experience around the 3 hour timing with Ryanair?
https://www.flightera.net/en/flight_...DZA/2024-09-05
#18
Ambassador: The British Airways Club, easyJet and Ryanair




Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 17,035
The important time is when doors are opened on arrival and you are allowed to disembark. If that is more than 3 hours after the scheduled arrival time then compensation is payable.
It looks like the gate arrival time was 23:07 so 3 hours 2 minutes late arriving at the gate. So yes, compensation is payable. See https://www.flightaware.com/live/fli...650Z/LDZA/EGSS
It looks like the gate arrival time was 23:07 so 3 hours 2 minutes late arriving at the gate. So yes, compensation is payable. See https://www.flightaware.com/live/fli...650Z/LDZA/EGSS
#19



Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,954
The important time is when doors are opened on arrival and you are allowed to disembark. If that is more than 3 hours after the scheduled arrival time then compensation is payable.
It looks like the gate arrival time was 23:07 so 3 hours 2 minutes late arriving at the gate. So yes, compensation is payable. See https://www.flightaware.com/live/fli...650Z/LDZA/EGSS
It looks like the gate arrival time was 23:07 so 3 hours 2 minutes late arriving at the gate. So yes, compensation is payable. See https://www.flightaware.com/live/fli...650Z/LDZA/EGSS
thank you

