Ryanair - Coronavirus and Italy flights [merged cancellation questions]
Mar 4, 2020, 2:25 am
#16
Join Date: Oct 2019
Programs: OW Emerald / BAEC Gold
Posts: 482
Ryanair Coronavirus cancellation questions
Hi guys, we have tickets from PRG - BGY on 12 March and BGY - PRG on 14 march (bought in one reservation). Now the flights FROM Italy to Czech are forbidden from 5th March until 19th March so I guess Ryanair have to refund us for this way but what about the other from PRG to BGY?
EDIT :// Ryanair cancelled both of my flights today but I was unable to make the refund from website or application (it ends up with unknown error) so you have to use their customer support but nevertheless they refunded both of my flights.
EDIT :// Ryanair cancelled both of my flights today but I was unable to make the refund from website or application (it ends up with unknown error) so you have to use their customer support but nevertheless they refunded both of my flights.
Last edited by casey89; Mar 4, 2020 at 5:40 am
Mar 4, 2020, 5:32 am
#17
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,376
I'm somewhat in a similar situation. Booked for Easter to go to Bologna/Florence with Ryanair and OS. The OS flights have had a schedule change so can be canceled for free. The FR ones to BLQ are still going though, even today. Its not a whole lot of money (60 euro for 2 pax) but still - would be good if they allow free rebooking so that value can be used elsewhere.
My main problem is getting hotels refunded. When I booked the Corona virus wasn't really a thing and I booked hotels non-refundable as I generally do.
My main problem is getting hotels refunded. When I booked the Corona virus wasn't really a thing and I booked hotels non-refundable as I generally do.
Mar 4, 2020, 7:28 am
#18
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,805
Being forced to stop flights from Italy to CZ means, of course, that any airlines thus affected will also not run flights in the opposite direction...
Mar 4, 2020, 7:48 am
#19
Join Date: Oct 2019
Programs: OW Emerald / BAEC Gold
Posts: 482
Have a nice day..
Mar 22, 2020, 5:48 pm
#21
Join Date: Jun 2014
Location: London
Programs: Hilton Diamond, IHG Diamond, BA Gold
Posts: 167
Ryanair refusing to rebook for free
Hi
My flight with Ryanair got cancelled and I tried to rebook it to a later date in summer, however they want to charge the fare difference, even when I contacted them.
Am I not entitled to it for free under EU261?
Thanks
My flight with Ryanair got cancelled and I tried to rebook it to a later date in summer, however they want to charge the fare difference, even when I contacted them.
Am I not entitled to it for free under EU261?
Thanks
Mar 25, 2020, 7:30 am
#23
Join Date: Jun 2012
Location: Scotland, Spain
Programs: Skywards Gold, Amex Plat, SkyTeam Silver
Posts: 1,168
I have a flight PMI to PIK. Ryanair aren't selling any more seats on any flights and don't list any of them on that route until May 1st. However, on Manage My Booking, my flight still says "Scheduled". Do I need to wait until it's cancelled until I can request a refund? Why hasn't it been cancelled yet? Anybody know the time for these things?
Thanks
Thanks
Mar 25, 2020, 10:10 am
#24
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,085
Alternatively you can get a refund.
Mar 25, 2020, 11:01 pm
#25
Join Date: Jan 2010
Posts: 9,329
re-routing, under comparable transport conditions, to their final destination at a later date at the passenger's convenience, subject to availability of seats.
Mar 26, 2020, 5:13 am
#26
Join Date: Dec 2009
Posts: 2,553
Ryanair has posted a big message saying they don't really expect to run flights until June, yet all routes are on sale as normal for the month of May (April is pretty much empty). Very frustrating -- if my May flight got cancelled then at least I can start to make arrangements for trying to cancel the hotel etc.
Apr 9, 2020, 8:12 am
#27
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,455
Hoping for some advice. I'm an American, holding tickets to Europe in early June. As part of my vacation, I'm holding flights from Western Europe to Hungary on Ryanair. I think the odds of me taking this trip are getting low. Not necessarily because of the actual virus, but I think countries will be slow to reopen their borders. I read yesterday that Austria, which will be the first European country to restart their economy, doesn't plan to open their borders this summer at all. There's no way Hungary, which tends to be somewhat xenophobic in "normal" times, is going to rush to let the world in.
Of course, as others have noted Ryanair, is acting like even May flights are fine, so my flights are showing as operating. What timeline am I likely looking at to get a flight cancellation? And what is my best strategy to get my money back? I only fly Ryanair every couple of years, so I certainly don't want a voucher. In the USA, it's pretty easy to dispute a charge with your credit card company, but that's usually a long and cumbersome process. I would think my first option would be to ask for my money back from Ryanair. I doubt I can do that until next month, though.
Of course, as others have noted Ryanair, is acting like even May flights are fine, so my flights are showing as operating. What timeline am I likely looking at to get a flight cancellation? And what is my best strategy to get my money back? I only fly Ryanair every couple of years, so I certainly don't want a voucher. In the USA, it's pretty easy to dispute a charge with your credit card company, but that's usually a long and cumbersome process. I would think my first option would be to ask for my money back from Ryanair. I doubt I can do that until next month, though.
Apr 11, 2020, 3:54 am
#28
Join Date: Jul 2014
Posts: 491
Hoping for some advice. I'm an American, holding tickets to Europe in early June. As part of my vacation, I'm holding flights from Western Europe to Hungary on Ryanair. I think the odds of me taking this trip are getting low. Not necessarily because of the actual virus, but I think countries will be slow to reopen their borders. I read yesterday that Austria, which will be the first European country to restart their economy, doesn't plan to open their borders this summer at all. There's no way Hungary, which tends to be somewhat xenophobic in "normal" times, is going to rush to let the world in.
Of course, as others have noted Ryanair, is acting like even May flights are fine, so my flights are showing as operating. What timeline am I likely looking at to get a flight cancellation? And what is my best strategy to get my money back? I only fly Ryanair every couple of years, so I certainly don't want a voucher. In the USA, it's pretty easy to dispute a charge with your credit card company, but that's usually a long and cumbersome process. I would think my first option would be to ask for my money back from Ryanair. I doubt I can do that until next month, though.
Of course, as others have noted Ryanair, is acting like even May flights are fine, so my flights are showing as operating. What timeline am I likely looking at to get a flight cancellation? And what is my best strategy to get my money back? I only fly Ryanair every couple of years, so I certainly don't want a voucher. In the USA, it's pretty easy to dispute a charge with your credit card company, but that's usually a long and cumbersome process. I would think my first option would be to ask for my money back from Ryanair. I doubt I can do that until next month, though.
Do the chargeback. I had to do one for Easyjet through Amex and they approved it instantly. I was impressed.
Apr 11, 2020, 12:48 pm
#29
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,455
https://simpleflying.com/ryanair-stops-giving-refunds/
Do the chargeback. I had to do one for Easyjet through Amex and they approved it instantly. I was impressed.
Do the chargeback. I had to do one for Easyjet through Amex and they approved it instantly. I was impressed.
Apr 16, 2020, 1:17 pm
#30
Join Date: Mar 2019
Location: England
Programs: Qantas, Virgin Flying Club
Posts: 11
I'm hoping some of you with recent Ryanair cancellation experience can help me please. I have a flight booked from Stansted to Gran Canaria at the end of May. Given the situation I am expecting the flight to be cancelled, at which point I will ask for a refund.
My question is - How many days before a flight is scheduled to depart have Ryanair been informing passengers of the flight's cancellation?
If they are not going to cancel my flight then I need to change it, but I also need to change other things like the hotel booking, but everything hinges around on whether the flight is cancelled or not.
Many thanks in advance.
My question is - How many days before a flight is scheduled to depart have Ryanair been informing passengers of the flight's cancellation?
If they are not going to cancel my flight then I need to change it, but I also need to change other things like the hotel booking, but everything hinges around on whether the flight is cancelled or not.
Many thanks in advance.