Codeshare flights not posting correctly?
Jul 9, 2018 | 3:36 pm
#1
Original Poster
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 829
Codeshare flights not posting correctly?
A genuine Aeroflot Bonus question for a change :
I've had to submit a few retroactive milage claims via manual processing. Almost all of these have been Air France codeshares, ( either with KL or DL). It seems that either SU is not picking these up properly or the KL/DL/AF JVs don't want to pay Aeroflot for the miles. I'm more inclined to believe the latter.
I of course saved all the boarding passes. I wondered if anyone else is having this problem. I sent these over for review " 30 days"
I've had to submit a few retroactive milage claims via manual processing. Almost all of these have been Air France codeshares, ( either with KL or DL). It seems that either SU is not picking these up properly or the KL/DL/AF JVs don't want to pay Aeroflot for the miles. I'm more inclined to believe the latter.
I of course saved all the boarding passes. I wondered if anyone else is having this problem. I sent these over for review " 30 days"
Jul 10, 2018 | 9:35 am
#2
Join Date: Jan 2015
Programs: Aeroflot Bonus - Gold, Marco Polo - Silver
Posts: 155
Hi OpenSky,
I had the same issue with Shanghai airlines, a subsidiary of China Eastern.
After submitting boarding pass and copy of the eticket it took 3 working days for the miles to post on my Aeroflot Bonus account.
I had the same issue with Shanghai airlines, a subsidiary of China Eastern.
After submitting boarding pass and copy of the eticket it took 3 working days for the miles to post on my Aeroflot Bonus account.
Jul 10, 2018 | 10:14 am
#3
Original Poster
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 829
I'm still waiting for mine. A few were approved. It seems that the SU Bonus auto crediting system has a problem with codeshares, almost all codeshares I have flown have had to be manually submitted. Good thing I saved all the boarding passes ( paper)
SU flights however, sometimes credit before I land! ( but after I depart of course)
And I believe FM used to be Star. Imagine the confusion….
SU flights however, sometimes credit before I land! ( but after I depart of course)
And I believe FM used to be Star. Imagine the confusion….
Jul 19, 2018 | 5:52 pm
#4
Original Poster
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 829
Update : Flights posted after about 3.5 weeks. I guess I would advise members to keep the old boarding passes, especially if its partners with a codeshare.
I basically have had to do manual submission for codeshare flights.
I basically have had to do manual submission for codeshare flights.