Codeshare flights not posting correctly?

Old Jul 9, 18, 3:36 pm
  #1  
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Join Date: Aug 2015
Location: ZRH/LUX
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Codeshare flights not posting correctly?

A genuine Aeroflot Bonus question for a change :

I've had to submit a few retroactive milage claims via manual processing. Almost all of these have been Air France codeshares, ( either with KL or DL). It seems that either SU is not picking these up properly or the KL/DL/AF JVs don't want to pay Aeroflot for the miles. I'm more inclined to believe the latter.

I of course saved all the boarding passes. I wondered if anyone else is having this problem. I sent these over for review " 30 days"
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Old Jul 10, 18, 9:35 am
  #2  
 
Join Date: Jan 2015
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Hi OpenSky,
I had the same issue with Shanghai airlines, a subsidiary of China Eastern.

After submitting boarding pass and copy of the eticket it took 3 working days for the miles to post on my Aeroflot Bonus account.
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Old Jul 10, 18, 10:14 am
  #3  
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I'm still waiting for mine. A few were approved. It seems that the SU Bonus auto crediting system has a problem with codeshares, almost all codeshares I have flown have had to be manually submitted. Good thing I saved all the boarding passes ( paper)

SU flights however, sometimes credit before I land! ( but after I depart of course)

And I believe FM used to be Star. Imagine the confusion….
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Old Jul 19, 18, 5:52 pm
  #4  
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Update : Flights posted after about 3.5 weeks. I guess I would advise members to keep the old boarding passes, especially if its partners with a codeshare.

I basically have had to do manual submission for codeshare flights.
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