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Old Aug 18, 2015, 2:11 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: jerry a. laska
Airports Allowing Uber Pickups

United States

ANC - Ride share services allowed. Pickups: North Terminal - at the curb as you exit; South Terminal - upper level (Departures) at Doors 1, 3, 4 and 8. (Maps here)

ATL - UberX, UberBlack

BNA - UberX and UberBlack - dedicated area ground floor to the right

BOS - UberX, UberXL, UberSUV and UberBLACK available. Rideshare pickup areas are located at Terminal A and between Terminal C and E. $3.25 Airport fee will be added to the ride.

CLT - UberX and UberBLACK are allowed. Pick up at arrivals area, lower level. The app will confirm pick-up at Zone D; all pick-ups must be made at Zone D. UberBLACK = $30 flat rate airport-downtown.

COS - UberX allowed

DAL - UberX pickups allowed

DCA - As of 11/1 - MWAA has legalized rideshare services. $4 surcharge on top of normal rates. Pick-ups on outer curb, outside of baggage claim.

DEN - UberX, Uber XL, Uber Select pick up approved from either Level 4 or Level 6 (arrivals or departures). The rider app even prompts you to select East or West side and then a door number. All Uber Black pick ups are on Level 5 (Commercial Vehicles area), which is the level for taxis, hotel shuttles and limos

DFW - UberX pickups allowed, there is a $2 toll for International Parkway (which runs through the airport) that will be added to your fare.
Caveat: If you are traveling between two points that go via the airport, the Uber app and most GPS apps will route the driver around the airport to avoid the toll, although the distance + time to go around the airport may exceed $2 extra.

DSM - UberX, UberBlack. Dedicated "Rideshare" pickup area.

DTW - Most drivers (X or black) can meet you curbside. Tip: at McNamara terminal, easiest pickup point is the Westin hotel entrance on the departures level. Black cars that are also Metro Cars (the official airport limo service) will need to park at their designated livery area -- driver will greet you in person.

EWR - Technically illegal, but UberX, XL, Black, SUV are all available (NJ rates + $20 surcharge if traveling into NYC)

FLL - Uber Pickups Allowed

HNL - For Interisland and International arrivals, use the second median on the departures level, across from Lobby 2. For Mainland US arrivals, use the second median on the departures level, across from Lobby 8. A 7.527% surcharge will be added to all uberX, uberXL, and UberSELECT pickups from HNL.

HOU - Designated Uber pickup area

IAD - As of 11/1 - MWAA has legalized rideshare services. $4 surcharge on top of normal rates. Pick-ups on arrivals level.

IND

JFK - UberPool, X, XL, CarSeat, VIP, Black, SUV (regular rates)

JNU - Rideshare services allowed. Pickups at the designated rideshare area at the end of the canopy outside of baggage claim.

LAS - Designated Uber pickup area

LAX - UberX/XL/Select/Black. Allow an extra few minutes for the driver to purchase required permit before entering terminal area.

LGA - UberPool, X, XL, CarSeat, VIP, Black, SUV (regular rates). For pickups from terminal B (serving all airlines except Delta), passengers need to take a shuttle bus to a rideshare pickup lot).

LGB - Kind of... UberX allowed to pick up only from the cellphone lot, which means the pax must trek out to Lakewood Blvd, approximately 5-10 minute walk.

MCO - All Rideshare services allowed.

MIA - UberPool, X, XL, Lux, and LuxSUV. $2 surcharge.

MDW (eff. Nov 18)
  • UberX - upper level, adjacent to Door 1

MSP $6 surcharge which compares favorably to taxi surcharge and flag drop fee. Follow signs to taxi pickup and use door for prearranged rides.

OAK - UberX, XL, Black, SUV. Pickup is curbside at 2E (on the first traffic island). $3.15 airport surcharge plus any tolls.

ORD - UberX, UberBlack and UberTaxi at designated curbside Rideshare Loading Zones:
  • between T1/T2, upper level
  • between T2/T3, upper level
  • at T5, west end of lower level
$5 surcharge. All rideshare companies operate out of a staging area off-site, and will drive to the zone after you request. Most drivers will also call you to ensure that you are at the correct zone. Drivers will not be pinged to your location unless they are in the staging area. The O'Hare Hilton counts as part of the airport, and pickups are not allowed there.

PDX - $2 charge for drop/pickup, outside of baggage claim, far left hand island labeled "Transportation Network Companies"

PHL - UberX and UberBlack.

RDU - Drop-off and pickup at "Prearranged Services" areas marked in purple: Terminal 1, Zone 1 or Terminal 2, arrivals (lower) level, Zone 17. These areas are near the rental car shuttle pickups. Additional fee of $1 for uberX/UberSELECT, $1.50 for uberXL.

SAT - UberX allowed, pickup for terminal B is on baggage claim level at far end; unclear of terminal A pickup location (may be same -- terminals are small and connected)

SEA - only a subset of X drivers may pick up at the designated pickup spot in the parking garage. More X drivers may pick up from the light rail station, east of International Blvd.

SAN - $2-4(?) service fee on uber-x pickup. T1: cross skybridge and go to ride share area (short term parking). T2: middle of departures level

SNA - UberX pickups allowed

SFO - UberPOOL, UberX, UberXL, Black Car and SUV. Pickup is curbside on departures level (According to Uber, "Picking up at the arrivals area is against SFO policy and may result in a $100 citation" for the driver). $3.85 airport surcharge plus any tolls.

TPA - UberX pickups allowed

TUS - pickups allowed: follow signs to the designated area at the far (east) end of the terminal.


Canada
YUL

Asia

BKK/DMK - THB1000 - Uber Black; THB500 UberX Flat rates. (Tolls not included)

SGN - Uber officially banned from airport, but most drivers willing to pick up and drop off. Note: Their actual cell phone numbers will be listed, as will yours (instead of a masked number), so you'll need an international plane or a local SIM to contact them.

SIN - UberX & UberPool (the app will send you to a pre-selected door on the arrivals level.)

CGK - Uber X and Black (regular rates)

DPS - Uber X (regular rates)

MNL - Uber X (regular rates)

DEL - Uber X and Black (regular rates)

BOM - Uber X and Black (regular rates)

SHA - People's Uber, Uber X and Black (regular rates)

Africa

CPT - Uber X and Black (regular rates)

Australia/New Zealand

AKL - UberX only with special permit

WLG - UberX only with special permit

PER - UberX

BNE - UberX only with registered toll tag, pickup from "ride booking service" area located by charter bus zone. $3.50 airport charges added to fare

SYD
  • UberBLACK/SUV pickups allowed
  • No UberX pickups allowed

Europe

ATH - UberX and Taxi. Required to send flight number to driver beforehand

LHR - Yes

NCE - Uber Black and Van - limo pickup zone

ORY - Yes - separate car park

CDG - Yes, using pick up points (IIRC)


Mexico/Central America/South America

GRU - UberX, UberBlack

MDE - UberX, UberBlack, UberEnglish, UberBICI

MEX - Uber X and Black (regular rates).

PTY - UberX, Uber and UberSUV. Pickup at arrivals. PTY to Panama City minus the airport and Panama Pacifico is $25/$35/$40 plus tolls.

LIM - UberX and Black. Drivers usually sit in the parking lot waiting for the app to ping them; they may ask you to pay the 5 PEN parking fee in cash.

Middle East
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Airports with Uber pickups approved

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Old May 25, 2016, 1:08 pm
  #46  
 
Join Date: Jun 2001
Posts: 1,074
I've been really frustrated with lack of availability at BOS. Only uberx and uberblack are allowed there, and everytime I check the app, it says "no uberx available".
jetsetter777 is offline  
Old Jul 13, 2016, 4:45 pm
  #47  
 
Join Date: Jul 2012
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Please update LAX

LAX allows for all Uber pickup now, with the exception of UberPOOL.

When requesting uberX, uberXL, or UberSELECT at the airport, you'll be asked to confirm your terminal number and airline. Be sure to meet your driver at the "Ride Service Pick Up" sign nearest to your terminal. Uber recommends contacting your driver using the app to confirm your pickup location.

https://www.uber.com/airports/lax/
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Old Jul 21, 2016, 6:52 pm
  #48  
 
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I finally used Uber at MSP. Follow signs to taxi area and use prearranged rides entrance. Best to summon once there if unfamiliar with airport as Uber arrival is fast.

$6 surcharge which is favorable to taxi airport charge and flag drop fees. Light rail to downtown Minneapolis is going to be cheaper and likely faster within a few blocks of the line. Other destinations, Uber beats taxi.
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Old Jul 22, 2016, 7:22 am
  #49  
 
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Originally Posted by jetsetter777
I've been really frustrated with lack of availability at BOS. Only uberx and uberblack are allowed there, and everytime I check the app, it says "no uberx available".
Technically, UberX isn't allowed there either - only licensed car services are allowed to pick up at BOS. Occasionally, if there are a lot of licensed car service drivers at BOS, some will be made available under the UberX pricing. I don't know if that means that the driver accepts the lower rate to get a fare rather than sitting and waiting, if Uber covers the difference between UberX and UberBlack rates, or if it's a blend of the two.
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Old Jul 30, 2016, 8:01 am
  #50  
 
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Anyone have information whether Uber is available from Gatwick Airport?
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Old Aug 15, 2016, 7:50 am
  #51  
 
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DCA

Used UberX to and from DCA to DuPont Circle without a problem. UberPool ($11-$13) was also available. UberX fare was +/- $17 with about a 4 to 5 minute wait on either end due to congestion.
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Old Aug 16, 2016, 5:34 pm
  #52  
 
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After a lengthy and stupid political fight, SJC now allows UberX at a designated area at each terminal.
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Old Oct 31, 2016, 10:25 am
  #53  
 
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You can add Singapore Changi to the list of airports. The app directs you to a nearby pre-selected door on the arrivals level. I was able to select UberX or UberPool.
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Old Dec 2, 2016, 10:41 am
  #54  
 
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UberX and Uber Black are options at GRU as well.

UberX worked fine for me from GRU, after a short wait. If you have a lot of luggage, or more than 2 people, you'd probably want an Uber Black, as it was a smaller car (the quality of cars varied tremendously in Sao Paulo.)

The return trip to the airport went less well-- the driver got lost and took the wrong exit despite the airport being clearly marked-- but all my other Uber rides went quite well.
turnleftbrighteyes is offline  
Old Dec 6, 2016, 12:43 am
  #55  
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And just a friendly reminder:

"This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts."
For members who meet the criteria, please feel free to contribute/edit!
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Old Jan 2, 2017, 8:39 pm
  #56  
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Originally Posted by jetsetter777
I've been really frustrated with lack of availability at BOS. Only uberx and uberblack are allowed there, and everytime I check the app, it says "no uberx available".
Originally Posted by cestmoi123
Technically, UberX isn't allowed there either - only licensed car services are allowed to pick up at BOS. Occasionally, if there are a lot of licensed car service drivers at BOS, some will be made available under the UberX pricing. I don't know if that means that the driver accepts the lower rate to get a fare rather than sitting and waiting, if Uber covers the difference between UberX and UberBlack rates, or if it's a blend of the two.
I had no issue getting an UberX on New Years Eve. I arrived at 8 PM and waited 4 minutes for an UberX Toyota Prius to arrive.
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Old Jan 3, 2017, 8:57 am
  #57  
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Pickup at YUL officially allowed. Before then you could have arranged a pickup at the Marriott at the end of USA terminal.
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Old Jan 7, 2017, 4:52 pm
  #58  
 
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Originally Posted by CMK10
I had no issue getting an UberX on New Years Eve. I arrived at 8 PM and waited 4 minutes for an UberX Toyota Prius to arrive.
Do you know if the vehicle was a licensed livery vehicle? If so, they're allowed to pick up at BOS. If not, then, as far as I know, they aren't.
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Old Jan 7, 2017, 5:09 pm
  #59  
 
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Any news if can get an uber pickup at SFO?
Lewis42 is offline  
Old Jan 7, 2017, 11:32 pm
  #60  
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Originally Posted by Lewis42
Any news if can get an uber pickup at SFO?
Did you take a look at the Wiki above?

And also from a Google search: https://www.uber.com/airports/sfo/

Hope that helps.
JY1024 is offline  


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