Points Posting Problems September 10-16
Sep 23, 2005 | 8:44 am
#1
Original Poster
Join Date: Oct 2002
Location: newnan, ga, usa PM and 2mm Delta, LPM Marriott, Diamond Hyatt, Diamond Best Western, gold NW, Platinum 6C Priority
Posts: 124
Points Posting Problems September 10-16
Idine told me today that they were unable to post most points for the week of September10-16. I have four accounts and only one or two out of ten transaction posted. Points from this week are already posting. I had to fax in receipts/on-line card statements and so will most of you
Sep 23, 2005 | 12:35 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 26,113
Originally Posted by robbr
Idine told me today that they were unable to post most points for the week of September10-16. I have four accounts and only one or two out of ten transaction posted. Points from this week are already posting. I had to fax in receipts/on-line card statements and so will most of youI had 8 qualifying dines during that period (1 at AA using a Juniper bank MC, 3 at UA using BankOne/Chase Visa, and 4 at NWA using both US Bank Visa and MBNA-administered Visa) and all of those posted fine, and just as quickly as usual. All these dines were in Los Angeles or Orange County, California.
Perhaps it's a geographical problem? (For example, they had data transfer problems from some regional credit card processor?) I'm guessing here that your dines were most likely in the Southeast where you're based, while mine were on the West Coast...
Sep 23, 2005 | 2:28 pm
#3
Join Date: May 2004
Location: LAX, BUR
Posts: 545
Originally Posted by sdsearch
Well, that's baffling, because I have three accounts that I used during that time (I have two more that I didn't use then), and had no such problem at any of them.
I had 8 qualifying dines during that period (1 at AA using a Juniper bank MC, 3 at UA using BankOne/Chase Visa, and 4 at NWA using both US Bank Visa and MBNA-administered Visa) and all of those posted fine, and just as quickly as usual. All these dines were in Los Angeles or Orange County, California.
Perhaps it's a geographical problem? (For example, they had data transfer problems from some regional credit card processor?) I'm guessing here that your dines were most likely in the Southeast where you're based, while mine were on the West Coast...
I had 8 qualifying dines during that period (1 at AA using a Juniper bank MC, 3 at UA using BankOne/Chase Visa, and 4 at NWA using both US Bank Visa and MBNA-administered Visa) and all of those posted fine, and just as quickly as usual. All these dines were in Los Angeles or Orange County, California.
Perhaps it's a geographical problem? (For example, they had data transfer problems from some regional credit card processor?) I'm guessing here that your dines were most likely in the Southeast where you're based, while mine were on the West Coast...
Sep 23, 2005 | 6:16 pm
#4
Join Date: Apr 2005
Location: Here! (Or there - I'm not sure)
Programs: Peon in all
Posts: 4,358
Originally Posted by sdsearch
Perhaps it's a geographical problem? (For example, they had data transfer problems from some regional credit card processor?) I'm guessing here that your dines were most likely in the Southeast where you're based, while mine were on the West Coast...
Sep 27, 2005 | 2:26 pm
#6
Join Date: May 2004
Location: Los Angeles
Programs: US Air, AA, starwood gold, hilton gold, priority club
Posts: 132
I am in Los Angeles and I did not get two dines posted and was not on top of it on time. Therefore, when I went to buy a reward ticket with AA for 25,000 miles, I only had 24,550 in my account and I couldn't get the ticket. So I looked on Idine, saw that I didn't get two dines credited, called them, and they told me to send in the credit card statements and they would hope to take care of it in 7 days. That is no help to me, as my reservation will expire tomorrow and there are no more award seats on that flight.
In the end I had to buy 1,000 miles for $60, which stuck in my craw, but I learned my lesson the hard way. You have to know all the rules to play this game....
In the end I had to buy 1,000 miles for $60, which stuck in my craw, but I learned my lesson the hard way. You have to know all the rules to play this game....
Sep 27, 2005 | 5:37 pm
#7
Join Date: Aug 2005
Location: MCO - Where's the Admirals Club?
Programs: AA Plat, HH Gold, MR Gold
Posts: 1,268
Based in FL here and had 2 dines from Sep 10th take 10 days to post instead of the usual 4-5 days, but it posted without my intervention. I had no other dines that week AFAIK 