Problems with iDine webpage?
Aug 26, 2005 | 12:39 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,508
Problems with iDine webpage?
So, last night I was receiving error messages indicating that their server was down.
I check back today... webpage is up, but now I've lost all but 3 of my dines in the past 2 months.
Anyone else having a problem? Or are they trying to tell me something
I check back today... webpage is up, but now I've lost all but 3 of my dines in the past 2 months.
Anyone else having a problem? Or are they trying to tell me something
Aug 26, 2005 | 1:05 pm
#3
Join Date: May 2001
Location: USA
Posts: 96
I also noticed this today. Two dines from early August aren't showing up on the website even though they posted already to my FF account. I hope this isn't their way of getting out of the 250 bonus AA miles per dine under the current promotion. Under my messages it shows they sent me a message about each dine, but when I click on it, the original message itself is not available.
Aug 26, 2005 | 2:28 pm
#4
Join Date: May 2004
Location: LAX, BUR
Posts: 545
Originally Posted by beerman
I also noticed this today. Two dines from early August aren't showing up on the website even though they posted already to my FF account. I hope this isn't their way of getting out of the 250 bonus AA miles per dine under the current promotion. Under my messages it shows they sent me a message about each dine, but when I click on it, the original message itself is not available.
Aug 26, 2005 | 2:55 pm
#5
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Gold, AA, DL, IHG Platinum Amb, Marriott Gold, Hilton Silver, National Executive Elite
Posts: 1,688
All of my August dines that had posted are missing (although I have email confirmations.) I tried calling the 800 number on the website. "Due to severe weather conditions the toll free number you have dialed is temporarily out of service."
Their website now says, "Our Member Services center is located in South Florida. Because of the Tropical Storm/Hurricane, you may experience delays in our response to your emails and phone calls. We apologize for the inconvenience."
Their website now says, "Our Member Services center is located in South Florida. Because of the Tropical Storm/Hurricane, you may experience delays in our response to your emails and phone calls. We apologize for the inconvenience."
Aug 27, 2005 | 9:58 am
#7
Join Date: Apr 2005
Location: Here! (Or there - I'm not sure)
Programs: Peon in all
Posts: 4,358
My account is up, but I am missing (at least) one of my dines from August.
I am dining using the UA promo (up to 8 dines for 3000 bonus miles) - which does not have a minimum charge for the "qualifying dines". (No $15 or $25 minimum.) On 1 day, I went to restaurant A for soda, restaurant B for lunch and restaurant A later that day. My account shows restaurant B and restaurant A - but only for the first dine.
I have all the receipts from this promo. After a while if they don't post, I'll contact idine to get credit.
BTW - The idine CS is in (I think) Miami - or around there. So it does look like Hurricane Katrina will affect us all.
I am dining using the UA promo (up to 8 dines for 3000 bonus miles) - which does not have a minimum charge for the "qualifying dines". (No $15 or $25 minimum.) On 1 day, I went to restaurant A for soda, restaurant B for lunch and restaurant A later that day. My account shows restaurant B and restaurant A - but only for the first dine.
I have all the receipts from this promo. After a while if they don't post, I'll contact idine to get credit.
BTW - The idine CS is in (I think) Miami - or around there. So it does look like Hurricane Katrina will affect us all.
Aug 27, 2005 | 11:27 am
#8
FlyerTalk Evangelist
Join Date: Jan 2002
Location: west of DFW airport
Programs: AA LT Gold 1.9 MM flying my way to LT PLAT
Posts: 11,074
Give IDINE a break. There office is in the area with power problems
I think they're trying to keep going under very damp circumstances.
Sep 3, 2005 | 8:05 am
#10
Join Date: Mar 2005
Location: HYX
Programs: ~IHG(p)/BW~Nat'l.Exec~ ~NW(SE)~ ~Cessna~ NASM.do-07 ~AAAF.do-05/06/07/08/09
Posts: 1,530
I didn't think Hurricane Katrina was going to personally affect me!
.. except for the price of gas ??> > >
Followed up this week on a 8/08 fax-in, about a 7/23 dine still showing 'pending':
Fri, 2 Sep 2005
We apologize for the delay for the information to appear on our website.
Due to technical difficulty faced after Hurricane Katrina we are currently in the process of correcting all issues.
Sincerely,
Cary Garcia
Rewards Network Dining For Miles Internet Services
We apologize for the delay for the information to appear on our website.
Due to technical difficulty faced after Hurricane Katrina we are currently in the process of correcting all issues.
Sincerely,
Cary Garcia
Rewards Network Dining For Miles Internet Services
Kinda wonder how many other folks in their building are still having 'hurricane issues' ??/.