Gold Points Program Eff. Oct 1
Oct 1, 2006, 3:45 pm
#1
Original Poster
Join Date: Jun 2001
Location: cleveland, oh, usa
Programs: HHonors Gold, Priority Club Plat, AAdvantage, Delta Skymiles, others including Amtrak Guest Rewards
Posts: 786
Gold Points Program Eff. Oct 1
I just saw on the GoldPoints home page that there are revised program rules and regulations effective 10/1/06 (today). I'm not an expert at deciphering this sort of thing, and definitely don't know what's commonplace in programs like this. What I read makes me a bit concerned, seems like the program can end at any time, that GoldPoints is absolving itself from point posting problems, etc. Should I be concerned with any of the language that appears in those rules/regulations?
I have reservations for a 7-night stay next summer, using my points, and (among other things) want to make sure I shouldn't worry about if that vacation will endangered.
Thank you for your expertise and opinions!
I have reservations for a 7-night stay next summer, using my points, and (among other things) want to make sure I shouldn't worry about if that vacation will endangered.
Thank you for your expertise and opinions!
Oct 30, 2006, 8:02 pm
#3
Join Date: May 1999
Location: Ottawa
Posts: 8,564
You're right to pay attention though, they've cut back the program in several ways over the last few years, with varying degrees of warning (and of lying about it).
i.e. change from 4 GP->1 airline mile to 8 GP -> 1 airline mile, maximum 1 million miles transferred per year, requiring a hotel stay per year to redeem, no more on-demand transfers (except Gold members).
=aw
i.e. change from 4 GP->1 airline mile to 8 GP -> 1 airline mile, maximum 1 million miles transferred per year, requiring a hotel stay per year to redeem, no more on-demand transfers (except Gold members).
=aw
Nov 1, 2006, 8:03 pm
#5
Original Member
Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA Platinum, AS, UA, DL, HHonors Gold, Marriott LTP, Hyatt, IHG Platinum
Posts: 4,708
No one should be surprised by anything GoldPoints does, particularly if it involves devaluation of points, reduction of benefits, or absolving themselves of any responsibility for anything. After the now infamous ValueMags scandal of a number of years ago, where GoldPoints advertised an offer and attempted to re-neg, lied to a number of people about when points would be posted (I believe some people never saw their points), and then changed (drastically reducing value) redemption terms, it's a wonder that people still do business with them.
Nov 2, 2006, 5:51 am
#6
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
I have found that Goldpoints may be one of the worst programs available.I use Radisson only when I have no choice and corporate puts me there.The shopping portal has great stores,but points rarely post and GP follow-up is awful.I will not spend any more time dealing with them-and now they basically absolve themselves of responsibility.
I am in the process of working out the details of a mileage transfer-then I'm done.
I am in the process of working out the details of a mileage transfer-then I'm done.
Nov 4, 2006, 5:15 am
#7
Join Date: Aug 2006
Location: UK
Programs: BA Gold
Posts: 713
Hi, I'm feeling a bit sad about the current troubles with Goldpoints as i just received my gold card - and it appears it is worthless! Has anyone contacted them to see why it isn't possible to book the weekend extend or 10% discount rates? Thanks
Nov 7, 2006, 3:05 pm
#8
Original Poster
Join Date: Jun 2001
Location: cleveland, oh, usa
Programs: HHonors Gold, Priority Club Plat, AAdvantage, Delta Skymiles, others including Amtrak Guest Rewards
Posts: 786
Well my portal points have been posting, slowly but surely thank goodness...
Some of the posts here have made me a bit nervous about all the points I have accumulated towards (hopefully) next summer's vacation (U.S.). Not sure if I should be nervous or not about whether the points will still be available to use.
Does anyone know about redeeming gold points for future-use vouchers? Could be used as a gift idea then too?
Some of the posts here have made me a bit nervous about all the points I have accumulated towards (hopefully) next summer's vacation (U.S.). Not sure if I should be nervous or not about whether the points will still be available to use.
Does anyone know about redeeming gold points for future-use vouchers? Could be used as a gift idea then too?
Nov 8, 2006, 6:14 pm
#9
Join Date: Mar 2002
Location: SF Bay area
Posts: 269
Originally Posted by freeflyin
I have found that Goldpoints may be one of the worst programs available.I use Radisson only when I have no choice and corporate puts me there.The shopping portal has great stores,but points rarely post and GP follow-up is awful.I will not spend any more time dealing with them-and now they basically absolve themselves of responsibility.
I am in the process of working out the details of a mileage transfer-then I'm done.
I am in the process of working out the details of a mileage transfer-then I'm done.
Goldpoints is the worst program in posting bonus points by my experience -- currently my account are at least 15K short, even after repeated calls/FAXes/letters. No other program has been that bad in correcting mistakes.
Now I have reduced my account balance to a little over 10k. Is there any easy way to add a few thousand? Then I can clear out this account and forget about them for good.
Nov 14, 2006, 2:02 pm
#11
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Originally Posted by Boraxo
Do goldpoints expire?