CC refusing to post additional points on standby upgrade
Aug 23, 2013 | 7:55 am
#1
Original Poster
Join Date: Sep 2009
Location: BEG
Programs: A3 Gold, Accor ALL
Posts: 459
CC refusing to post additional points on standby upgrade
Hi people,
I bought an got a standby upgrade (that most likely I would get anyway) at Radisson Plaza-Warwick (soon to be Blu), in Philadelphia.
Since they mentioned an extra 1,000 points per night on the $15 upgrade to business level, I thought it was reasonable to spend those $15 per night to increase the chances of an already very likely upgrade and get 1,000 points.
I noticed the 1,000 extra points mentioned in the upgrade offer page weren't posted and the CC clerk said points are only awarded for original rates, not upgrades. I think she is just being silly, after all it was a paid upgrade. Any experience?
TIA.
I bought an got a standby upgrade (that most likely I would get anyway) at Radisson Plaza-Warwick (soon to be Blu), in Philadelphia.
Since they mentioned an extra 1,000 points per night on the $15 upgrade to business level, I thought it was reasonable to spend those $15 per night to increase the chances of an already very likely upgrade and get 1,000 points.
I noticed the 1,000 extra points mentioned in the upgrade offer page weren't posted and the CC clerk said points are only awarded for original rates, not upgrades. I think she is just being silly, after all it was a paid upgrade. Any experience?
TIA.
Aug 23, 2013 | 11:23 am
#3
Original Poster
Join Date: Sep 2009
Location: BEG
Programs: A3 Gold, Accor ALL
Posts: 459
Yes, I got the 30 points per dollar and the 2000 online booking bonus.
Hotel Stay - Aug 16 2013 To Aug 18 2013 - Radisson Plaza-Warwick Hotel Philadelphia - 8.435
Room Points 4.290
Promotion Points - Online Booking Bonus Points 2.000
Room Points - Gold 50% Bonus 2.145
Aug 23, 2013 | 1:15 pm
#4
Original Poster
Join Date: Sep 2009
Location: BEG
Programs: A3 Gold, Accor ALL
Posts: 459
Just got the following:
Ago 23 2013 Adjust Discretionary Point Addition - Radisson Plaza-Warwick Hotel Philadelphia 3.000
So BEWARE when a hotel offers you extra gold points on an e-standby upgrade.
It's not the norm, and I probably only got mine this because they are still advertising it and I got a print screen of the offer.
Ago 23 2013 Adjust Discretionary Point Addition - Radisson Plaza-Warwick Hotel Philadelphia 3.000
So BEWARE when a hotel offers you extra gold points on an e-standby upgrade.
It's not the norm, and I probably only got mine this because they are still advertising it and I got a print screen of the offer.