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-   -   CC refusing to post additional points on standby upgrade (https://www.flyertalk.com/forum/radisson-international-radisson-rewards/1496711-cc-refusing-post-additional-points-standby-upgrade.html)

murilix Aug 23, 2013 7:55 am

CC refusing to post additional points on standby upgrade
 
Hi people,

I bought an got a standby upgrade (that most likely I would get anyway) at Radisson Plaza-Warwick (soon to be Blu), in Philadelphia.

Since they mentioned an extra 1,000 points per night on the $15 upgrade to business level, I thought it was reasonable to spend those $15 per night to increase the chances of an already very likely upgrade and get 1,000 points.

I noticed the 1,000 extra points mentioned in the upgrade offer page weren't posted and the CC clerk said points are only awarded for original rates, not upgrades. I think she is just being silly, after all it was a paid upgrade. Any experience?

TIA.

Frenske Aug 23, 2013 10:13 am

1000 seems a lot for $15. Did you get 300 (20*15) extra although that might have been included in the total?

murilix Aug 23, 2013 11:23 am


Originally Posted by Frenske (Post 21323312)
1000 seems a lot for $15. Did you get 300 (20*15) extra although that might have been included in the total?

Actually you can buy 1000 points for $7, but in order to guarantee the upgrade, I thought I could spend $15 more and get those points.
Yes, I got the 30 points per dollar and the 2000 online booking bonus.

Hotel Stay - Aug 16 2013 To Aug 18 2013 - Radisson Plaza-Warwick Hotel Philadelphia - 8.435
Room Points 4.290
Promotion Points - Online Booking Bonus Points 2.000
Room Points - Gold 50% Bonus 2.145

murilix Aug 23, 2013 1:15 pm

Just got the following:

Ago 23 2013 Adjust Discretionary Point Addition - Radisson Plaza-Warwick Hotel Philadelphia 3.000

So BEWARE when a hotel offers you extra gold points on an e-standby upgrade.
It's not the norm, and I probably only got mine this because they are still advertising it and I got a print screen of the offer.


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