Typo in child's surname
Mar 13, 2024, 3:14 pm
#1
Original Poster
Join Date: Mar 2024
Posts: 1
Typo in child's surname
Our family have return flights booked from London to Brisbane in 2 weeks and I realised there is a typo in my 11 year old sons surname on his ticket which is missing 1 letter 'l'. I have contacted Qatar customer services who said that because one leg of the retun journey is with BA there's nothing they can do and I will need to cancel the ticket and book a new flight. This will roughly cost me an extra £1500. I don't know what to do and I am so cross with myself. I obviously cant risk my child not being able to board at either end or in transit. Both airlines allow name corrections separately so this seems completely unreasonable. Can anyone give some advice please?
Mar 13, 2024, 7:59 pm
#2
Join Date: May 2021
Posts: 2,155
If you asked this question over on the BA forum the answers would be to do nothing and just turn up expecting to fly. If it is obviously the right name with just one letter missing I would tend to agree with that advice. But ultimately it's your choice...
Last edited by KingCanute; Mar 13, 2024 at 8:19 pm
Mar 14, 2024, 7:27 am
#4
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
But yes, BA does tend to accept far more egregious name discrepancies, so in all likelihood the OP will be fine. I believe IATA standards provide for some minor misspellings (up to 3 letters IIRC). If you talk to the call centre they'd of course provide the textbook answer of requiring a 100% match with the passport.