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Old Jun 16, 2023, 7:18 pm
  #31  
 
Join Date: Nov 2015
Location: SFO
Programs: UA Plat, Hyatt Globalist, Hilton Diamond
Posts: 119
Is there any benefit in booking with QR vs. BA for an award J ticket if I may need to change or cancel the ticket? Seems like both have similar policies, and I should get my avios refunded.
bomberman92 is offline  
Old Oct 19, 2023, 6:46 am
  #32  
 
Join Date: Jan 2014
Location: Here
Programs: SQ, QR, CX, AA, UA
Posts: 133
Originally Posted by LHSEN
I am unable to make any change online even though when trying a new redemption booking, the flights I wanted are available … anyone encountered the same? It‘s just a date change, no routing and no class of service change.
Yes, just experienced the same thing. Also could not change date even by calling QR. A simple date change, with award inventory available on the new date, but phone rep said the availability doesn't show for a rebooking. Apparently it's a different code than a new award booking. Fortunately, my super-genius wife had enough Avios in her QR account for me to grab the new ticket that way and just cxl the original.
HariOm is offline  
Old Nov 15, 2023, 12:05 pm
  #33  
 
Join Date: Aug 2011
Posts: 361
Originally Posted by HariOm
Yes, just experienced the same thing. Also could not change date even by calling QR. A simple date change, with award inventory available on the new date, but phone rep said the availability doesn't show for a rebooking. Apparently it's a different code than a new award booking. Fortunately, my super-genius wife had enough Avios in her QR account for me to grab the new ticket that way and just cxl the original.
Did you get charged $25 cancel fee and ~$100 booking fee when you canceled?
fr33b13 is offline  
Old Nov 15, 2023, 7:03 pm
  #34  
 
Join Date: Jan 2014
Location: Here
Programs: SQ, QR, CX, AA, UA
Posts: 133
Originally Posted by fr33b13
Did you get charged $25 cancel fee and ~$100 booking fee when you canceled?
Just the $25 "award fee".
HariOm is offline  
Old Nov 16, 2023, 12:00 am
  #35  
 
Join Date: Aug 2011
Posts: 361
Originally Posted by HariOm
Just the $25 "award fee".
Oh wow! So you got back all the taxes you paid including the "non-refundable" booking fee?
fr33b13 is offline  
Old Nov 16, 2023, 12:39 am
  #36  
 
Join Date: Jan 2014
Location: Here
Programs: SQ, QR, CX, AA, UA
Posts: 133
Originally Posted by fr33b13
Oh wow! So you got back all the taxes you paid including the "non-refundable" booking fee?
Only got charged the $25. Standard procedure, in my experience. Have done this a handful of times
HariOm is offline  


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